Integration · CRM & sales

Connect Claude & ChatGPT to Aurora Inbox

Ask your AI about the WhatsApp chats in Aurora Inbox. It can find unread or unanswered chats, reply, post an internal note or send an approved template, and assign the chat to an agent. It can also keep contacts and companies up to date, move opportunities through your pipeline, and book appointments and calendar events.

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Try asking

“Which chats are still unanswered?”
The AI searches chats filtered to unanswered and lists them with contact and status.
“Reply to Carlos that his order is on the way.”
It finds the chat and sends the text. The customer gets it right away. It can post an internal note instead if you ask.
“Send the appointment reminder template to this chat.”
It finds the approved template and sends it into the chat with the variables filled in.

What your AI can do

Chats and messages

Search chats, filter to unread or unanswered, send messages, internal notes and templates, tag chats and assign agents or an owner.

Contacts, companies and opportunities

Search, create and update contacts and companies, create opportunities from chats and move them through pipeline stages.

Bookings and calendar

List services, create, read and change bookings, and list or create calendar events linked to a chat.

“Assign the chat with Ana to Pedro and tag it VIP.”
It looks up the user and the tag, assigns Pedro to the chat and adds the tag.
“Move Ana's opportunity to the next stage with a follow-up on Friday.”
It lists the team's stages, then updates the opportunity with the new stage and follow-up date.
“Book Ana for a consultation on Tuesday at 10.”
It finds the service and creates the booking with her name, email and phone.

111 tools for Aurora Inbox

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

assign_agents_to_chatChanges dataAssign one or more agents (`user_ids`) to a chat by `chat_id`.
create_addressChanges dataCreate a new address. API summary: Create scheduling location.
create_availabilityChanges dataCreate a new availability. API summary: Query scheduling availability.
create_bookingChanges dataBook an appointment for a `service_id` at `start_date`, with customer name, email and phone, and optional `location_id`, `service_provider_id` and `notes`.
create_calendar_eventChanges dataCreate a calendar event with `title`, `start_utc`, `end_utc`, and optional `description`, `location`, `attendees` and linked chat `room_id`.
create_chatChanges dataCreate a new chat. Search chats first to avoid duplicates. API summary: Create chat.
create_chat_chatbotChanges dataCreate a new chatbot for a chat. API summary: Start chatbot.
create_chat_messageVisible to othersCreate a new message for a chat. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Schedule template message.
create_companyChanges dataCreate a company with `name`, and optional `email`, `phone`, `address`, `website` and `description`.
create_contactChanges dataCreate a new contact. Search contacts first to avoid duplicates. API summary: Create contact.
create_messageVisible to othersCreate a new message. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Create message template.
create_opportunityChanges dataCreate a sales opportunity from a chat by `chat_id` in a sales team's pipeline (`team_id`).
create_propertyChanges dataCreate a new property. API summary: Create custom property.
create_providerChanges dataCreate a new provider. API summary: Create scheduling provider.
create_provider_exceptionChanges dataCreate a new exception for a provider. API summary: Create scheduling provider exception.
create_serviceChanges dataCreate a new service. API summary: Create scheduling service.
create_tagChanges dataCreate a new tag. API summary: Create tag.
create_teamChanges dataCreate a new team. API summary: Create team.
create_team_stageChanges dataCreate a new stage for a team. API summary: Create team stage.
create_team_userChanges dataCreate a new user for a team. API summary: Add team member.
create_webhookDeletesCreate a new webhook. Destructive action; may require approval. API summary: Create webhook.
create_webhook_testDeletesCreate a new test for a webhook. Destructive action; may require approval. API summary: Test webhook.
delete_addressDeletesPermanently delete a address by address id. Destructive action; may require approval. API summary: Delete scheduling location.
delete_bookingDeletesPermanently delete a booking by booking id. Destructive action; may require approval. API summary: Delete scheduling booking.
delete_chat_agentDeletesPermanently delete a agent by user id. Destructive action; may require approval. API summary: Remove agent.
delete_chat_chatbotDeletesPermanently delete a chatbot by session id. Destructive action; may require approval. API summary: Stop chatbot.
delete_chat_ownersMoves moneyPermanently delete a owner by chat id. Financial or irreversible action; may require approval. API summary: Clear chat owner.
delete_chat_tagDeletesPermanently delete a tag by room tag id. Destructive action; may require approval. API summary: Untag chat.
delete_companyDeletesPermanently delete a company by company id. Destructive action; may require approval. API summary: Delete company.
delete_company_contactDeletesPermanently delete a contact by contact id. Destructive action; may require approval. API summary: Remove contact from company.
delete_contactDeletesPermanently delete a contact by contact id. Destructive action; may require approval. API summary: Delete contact.
delete_dealDeletesPermanently delete a deal by deal id. Destructive action; may require approval. API summary: Delete opportunity.
delete_eventDeletesPermanently delete a event by event id. Destructive action; may require approval. API summary: Delete calendar event.
delete_exceptionDeletesPermanently delete a exception by exception id. Destructive action; may require approval. API summary: Delete scheduling provider exception.
delete_messageDeletesPermanently delete a message by message id. Destructive action; may require approval. API summary: Delete message template.
delete_propertyDeletesPermanently delete a property by property id. Destructive action; may require approval. API summary: Delete custom property.
delete_providerDeletesPermanently delete a provider by provider id. Destructive action; may require approval. API summary: Delete scheduling provider.
delete_serviceDeletesPermanently delete a service by service id. Destructive action; may require approval. API summary: Delete scheduling service.
delete_tagsMoves moneyPermanently delete a tag. Financial or irreversible action; may require approval. API summary: Delete tags.
delete_teamDeletesPermanently delete a team by team id. Destructive action; may require approval. API summary: Delete team.
delete_team_stageDeletesPermanently delete a stage by stage id. Destructive action; may require approval. API summary: Delete team stage.
delete_team_userDeletesPermanently delete a user by user id. Destructive action; may require approval. API summary: Remove team member.
delete_webhookDeletesPermanently delete a webhook by webhook id. Destructive action; may require approval. API summary: Delete webhook.
get_addressGet one address by address id. API summary: Get scheduling location.
get_bookingGet one booking by `booking_id`.
get_booking_statusChanges dataGet the current status of a booking by booking id. API summary: Change scheduling booking status.
get_chatGet one chat by `chat_id`, with the contact, owner, agents and status.
get_companyGet one company by `company_id`.
get_contactGet one contact by `contact_id`, with phone, email, company and custom properties.
get_eventGet one event by event id. API summary: Get calendar event.
get_messageGet one message by message id. API summary: Get message template.
get_serviceGet one service by service id. API summary: Get scheduling service.
get_teamGet one team by team id. API summary: Get team.
get_templateGet one template by template id. API summary: Get WhatsApp template.
get_webhookGet one webhook by webhook id. API summary: Get webhook.
list_addressesList addresses. API summary: List scheduling locations.
list_bookingsList appointment bookings, filtered by date range (`from`, `to`), `status`, `service_id`, `location_id` or provider.
list_calendar_eventsList calendar events between `from` and `to`, optionally for a `user_id` or chat (`room_id`).
list_chat_chatbotsList chatbots for a chat. API summary: List active chatbots.
list_chat_opportunitiesList the sales opportunities linked to a chat by `chat_id`.
list_chat_tagsList tags for a chat. API summary: List chat tags.
list_chatbotsList chatbots.
list_companiesList companies. API summary: List WhatsApp Business channels.
list_company_contactsList contacts for a company. Results are paginated. API summary: List company contacts.
list_custom_propertiesList properties. Optional filters: entity. API summary: List custom properties.
list_custom_property_data_typesList properties. API summary: List custom property data types.
list_messengersList messengers. API summary: List Messenger channels.
list_propertiesList properties. API summary: List contact custom properties.
list_provider_exceptionsList exceptions for a provider. API summary: List scheduling provider exceptions.
list_providersList providers. API summary: List scheduling providers.
list_sales_product_propertiesList properties for a sales product. API summary: Get sales product custom property values.
list_servicesList the bookable services, with their IDs.
list_tagsList the tags available for labelling chats.
list_team_funnel_reportsList funnel reports for a team. Optional filters: from, to or user id. API summary: Get team funnel report.
list_team_stagesList the pipeline stages of a team by `team_id`. Use this to find a `stage_id`.
list_teamsList the teams (sales pipelines) in the account.
list_usersList the agents and users in the account. Use this to find user IDs.
list_webhook_eventsList events. API summary: List webhook events.
list_webhooksList webhooks.
list_whats_app_cloud_apisList whats app cloud apis. API summary: List WhatsApp Cloud API channels.
search_chatsChanges dataSearch WhatsApp chats by `search_term`, or filter to `unread` or `unanswered` chats, a `team_id` or a `channel_id`. Use this to find a chat ID.
search_companiesSearch companies by name in `search`. Use this to find a company ID.
search_contactsSearch contacts by name, phone or email in `search`, or by creation date. Use this to find a contact ID.
search_messagesSearch messages by search. Use this to find existing messages before creating a new message. Results are paginated. API summary: List message templates.
search_templatesSearch WhatsApp message templates by `search`, `status`, `category` or `language`. Use this to find a template ID.
send_messageVisible to othersSend a text message into a chat by `chat_id` with `text`. The customer receives it immediately; set `note` to true to post an internal note that only your team sees instead.
send_template_messageVisible to othersSend an approved WhatsApp template by `template_id` into a chat by `chat_id`, with template variables in `input`. The customer receives it immediately.
set_chat_ownerVisible to othersSet the owner of a chat by `chat_id` to the user `owner_id`.
tag_chatChanges dataAdd a tag to a chat by `room_id` (the chat ID), using an existing `tag_id` or a new `tag_name`.
update_addressChanges dataUpdate an existing address identified by address id. API summary: Update scheduling location.
update_address_working_hoursVisible to othersUpdate an existing working hour identified by location id. Has effects visible outside this system. API summary: Set scheduling location working hours.
update_bookingChanges dataChange a booking by `booking_id`, e.g. a new `start_date`, provider, location or notes.
update_companyChanges dataUpdate a company by `company_id`: `name`, `email`, `phone`, `address`, `website` or `description`.
update_company_contactChanges dataUpdate an existing contact identified by contact id. API summary: Add contact to company.
update_contactChanges dataUpdate a contact by `contact_id`: `name`, `email`, `phone`, `company_name` or `custom_properties`.
update_eventChanges dataUpdate an existing event identified by event id. API summary: Update calendar event.
update_messageVisible to othersUpdate an existing message identified by message id. Has effects visible outside this system. API summary: Update message template.
update_opportunityChanges dataUpdate an opportunity by `deal_id`: move it to a `stage_id`, set `deal_amount`, `follow_up_date` or `assigned_user_id`.
update_propertyChanges dataUpdate an existing property identified by property id. API summary: Update custom property.
update_providerChanges dataUpdate an existing provider identified by provider id. API summary: Update scheduling provider.
update_provider_working_hoursVisible to othersUpdate an existing working hour identified by provider id. Has effects visible outside this system. API summary: Set scheduling provider working hours.
update_sales_product_propertiesVisible to othersUpdate an existing property identified by sales product id. Has effects visible outside this system. API summary: Set sales product custom property values.
update_serviceChanges dataUpdate an existing service identified by service id. API summary: Update scheduling service.
update_service_addressesVisible to othersUpdate an existing address identified by service id. Has effects visible outside this system. API summary: Set scheduling service locations.
update_tagChanges dataUpdate an existing tag identified by tag id. API summary: Update tag.
update_teamChanges dataUpdate an existing team identified by team id. API summary: Update team.
update_team_defaultsVisible to othersUpdate an existing default identified by team id. Has effects visible outside this system. API summary: Set default team.
update_team_stageChanges dataUpdate an existing stage identified by stage id. API summary: Update team stage.
update_team_userChanges dataUpdate an existing user identified by user id. API summary: Update team member.
update_webhookDeletesUpdate an existing webhook identified by webhook id. Destructive action; may require approval. API summary: Update webhook.
upsert_contact_by_phoneChanges dataCreate a contact, or update the existing one with the same `phone`: `name`, `email`, `company_name`, `country_code` and `custom_properties`.

Set up in three steps

1
Pick the app
Create a free HeyMyApps account and choose Aurora Inbox from the app list.
2
Paste your key
Paste your Aurora Inbox API key. Create an API key in your Aurora Inbox account. It starts with ak_live_. If you cannot find where to create it, ask your Aurora Inbox administrator or support.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Aurora Inbox?

It can search and read chats, contacts, companies, templates, tags, teams, stages, users, bookings, services and calendar events. It can send messages, internal notes and templates, tag and assign chats, set the owner, create and update contacts, companies and opportunities, and create or change bookings and calendar events.

Does the AI see my Aurora Inbox API key?

No. You paste your Aurora Inbox API key into HeyMyApps once. It is encrypted at rest, never shown to the AI and never shown again after you save it, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start by only reading chats. Messages and templates reach the customer at once and cannot be undone, and changing a chat's owner reassigns it. These tools can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT, open Settings › Apps & Connectors › Advanced, turn on Developer mode and add your HeyMyApps link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

HeyMyApps has a free plan, and you do not need a credit card to start. Paid plans are billed per completed task. You connect your own Aurora Inbox account, so your Aurora Inbox subscription stays between you and Aurora Inbox.

Can the AI write notes that the customer does not see?

Yes. When it sends a message, it can mark it as an internal note. The note is posted in the chat for your team only and is not sent to the customer.