Integration · Communication

Connect Claude & ChatGPT to Carbon Voice

Ask your AI what happened in a Carbon Voice conversation, what is on your to-do list, or to reply in a thread. It can read conversations, messages with transcripts, voice memos and folders, get a conversation summary, post text messages and reactions, and create and update action items. You catch up on voice threads without listening to every message.

Connect Carbon Voice free

Free plan, no credit card. Takes about a minute.

Try asking

“What did the team say in the product channel today?”
The AI lists recent messages in that conversation with their transcripts.
“Summarize the onboarding conversation.”
It gets the AI summary of the conversation from Carbon Voice.
“Which of my action items are still to do?”
It lists your own action items with status todo.

What your AI can do

Conversations and messages

List workspaces, conversations and messages with transcripts, read single messages, and get a conversation summary.

Replies and memos

Post text messages and replies, add reactions, and create private text voice memos. List voice memos and folders.

Action items

List, read, create, update and delete action items, your own or those in a conversation.

“Make an action item: send the contract to Lars by Friday.”
It creates the action item with a title, due date and assignee, linked to the conversation if you want.
“Reply to Maria's last message: I will take it.”
It posts a text reply to that message. Members of the conversation are notified.
“Translate the last message from Jonas to English.”
It gets the message with its transcript translated to the language you ask for.

420 tools for Carbon Voice

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

add_a_logo_to_a_workspaceChanges dataCreate a new image for a workspace. API summary: Add a logo to a workspace.
add_channel_attachmentChanges dataCreate a new document for a message. Required: attachments. API summary: Add channel attachment.
add_reactionVisible to othersAdd a `reaction` to a message by `message_id`.
add_users_to_workspaceChanges dataCreate a new user. Required: workspace guid or users. Search users first to avoid duplicates. API summary: Add users to workspace.
approve_workspace_join_requestVisible to othersAccept a workspace (workspace id). Has effects visible outside this system. API summary: Accept a join request from an user.
attach_linkChanges dataAttach a link (name). API summary: Get link by name.
attach_workspaceChanges dataAttach a workspace (guid). API summary: Get link by workspace ID.
create_a_derived_conversationChanges dataCreate a new derived. Required: workspace guid or sources. API summary: Create a derived conversation.
create_a_forward_to_a_messageVisible to othersCreate a new message. Required: forwarded message id or visibility. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Create a forward to a Message.
create_a_messagesharelinkVisible to othersCreate a new message. Required: shared message id, share type or access type. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Create a MessageShareLink.
create_accountChanges dataCreate a new account. Required: name. API summary: Create an agent account.
create_account_tokenDeletesCreate a new token for a account. Destructive action; may require approval. API summary: Create a short-lived stateless token for an agent.
create_action_itemChanges dataCreate an action item with a `title`, plus optional due date, notes, assignee and the conversation or message it belongs to.
create_allChanges dataCreate a new all.
create_anonymous_userChanges dataCreate a new user. Search users first to avoid duplicates. API summary: Create anonymous user.
create_app_userChanges dataCreate a new user for a app. Search users first to avoid duplicates. API summary: Subscribe user to events sent via webhook.
create_ask_answerChanges dataCreate a new answer for a ask. API summary: Answer an ask.
create_attachment_only_voice_memoVisible to othersCreate a new document. Required: attachments. Has effects visible outside this system. API summary: Create attachment-only voice memo.
create_collaboratorChanges dataCreate a new collaborator. Required: workspace guid, channel guid or users. API summary: Add collaborator.
create_contactChanges dataCreate a new contact. Required: query, user guids or last updated. Search contacts first to avoid duplicates. API summary: Get all the contacts for a user.
create_contact_contact_info_controller_add_contactsChanges dataCreate a new contact. Required: hashed values. Search contacts first to avoid duplicates.
create_createChanges dataCreate a new create.
create_create_token_controller_create_workspace_inviteDeletesCreate a new create. Required: workspace guid, use count or expires in seconds. Destructive action; may require approval.
create_customerChanges dataCreate a new customer. Required: redirect uris, token endpoint auth method, grant types, response types or client name. API summary: Create OAuth2 Client.
create_derivedChanges dataCreate a new derived. Required: workspace guid or source channel ids. API summary: Create a derived conversation.
create_direct_messageVisible to othersCreate a new message. Required: workspace guid, users or type. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Create direct message.
create_documentVisible to othersCreate a new document. Required: conversation id or attachments. Has effects visible outside this system. API summary: Create attachment-only message in a conversation.
create_document_attachments_controller_get_signed_urlChanges dataCreate a new document. Required: filename or mimetype.
create_document_attachments_controller_get_signed_url_for_downloVisible to othersCreate a new document. Required: ids. Has effects visible outside this system.
create_document_attachments_controller_get_signed_url_v3_v3Changes dataCreate a new document. Required: files.
create_document_attachments_controller_get_signed_url_v5_upload_Changes dataCreate a new document. Required: files.
create_document_postVisible to othersCreate a new document. Required: ids. Has effects visible outside this system.
create_errorChanges dataCreate a new error. API summary: An end point for generating a 500 error.
create_expireDeletesCreate a new expire. Destructive action; may require approval. API summary: Expire your pxtoken.
create_favoriteChanges dataCreate a new favorite. Required: type or entity id. API summary: Add new favorite.
create_folderChanges dataCreate a new folder. Required: name, type or workspace id.
create_idp_discoveryChanges dataCreate a new idp discovery. Required: email. API summary: Discover the identity providers an email can log in through.
create_inbox_notificationChanges dataCreate a new inbox notification. Required: audience type, action url, message or type. Search inbox notifications first to avoid duplicates. API summary: Create notifications.
create_infoChanges dataCreate a new info. Required: url. API summary: Get OpenGraph info for URL (v3).
create_labelChanges dataCreate a new label. Required: name, behavior or type. API summary: Create label.
create_logerrorChanges dataCreate a new logerror. Required: msg. API summary: Log client error.
create_magiclinkChanges dataCreate a new magiclink. Required: method, value or formerge. API summary: Send magiclink.
create_matchChanges dataCreate a new match. API summary: Find DM match.
create_meetingChanges dataCreate a new meeting. Required: workspace guid, users, type, name, end or message id. API summary: Create an async meeting.
create_messageChanges dataCreate a new message. Required: ids. Search messages first to avoid duplicates.
create_message_action_item_controller_create_suggestions_from_meChanges dataCreate a new message. Required: message ids. Search messages first to avoid duplicates. API summary: Create suggestion(s) Action Item(s) from a list of messages.
create_message_create_conversation_stream_message_v6Visible to othersCreate a new message. Required: conversation id. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Create conversation message and obtain streamkey for WebSocket audio upload.
create_message_create_message_share_link_v6Visible to othersCreate a new message. Required: shared message id, share type or access type. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Create a MessageShareLink.
create_message_create_voicememo_stream_message_v6Visible to othersCreate a new message. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Create voice memo message and obtain streamkey for WebSocket audio upload.
create_message_documentVisible to othersCreate a new document for a message. Required: attachments. Has effects visible outside this system. API summary: Add message attachment.
create_message_get_list_of_sharelinks_by_message_idsVisible to othersCreate a new message. Required: message ids. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Get list of Message Share Links by Message ID's (Up to 500 messages each request).
create_message_list_of_messages_by_idChanges dataCreate a new message. Required: message ids. Search messages first to avoid duplicates. API summary: Get list of messages by ID (Up to 500 messages each request).
create_message_message_controller_v3_translate_messages_v3Visible to othersCreate a new message. Required: message ids or language. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Translate a Message ID or List of Message Id's into specific language.
create_message_message_controller_v3_translate_messages_v4_v4Visible to othersCreate a new message. Required: ids or language. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Given a list of message or message share ids, translate the messages to the specified language.
create_message_translate_messages_v6Changes dataCreate a new message. Required: ids or language. Search messages first to avoid duplicates. API summary: Translate messages.
create_named_conversationChanges dataCreate a new message. Required: workspace guid, users, type or name. Search messages first to avoid duplicates. API summary: Create named conversation.
create_newidentityChanges dataCreate a new newidentity. Required: pxtoken1 or pxtoken2.
create_notificationChanges dataCreate a new notification. Required: body. API summary: Create Notification.
create_orderChanges dataCreate a new order. Required: body. API summary: Order workspace.
create_patChanges dataCreate a new pat. API summary: Create Personal Access Token.
create_personalChanges dataCreate a new personal.
create_phoneChanges dataCreate a new phone. Required: phone number or workspace guid. Search phones first to avoid duplicates.
create_playlistChanges dataCreate a new playlist. Required: search parameters or name. API summary: Create playlist.
create_prerecorded_message_from_a_messageVisible to othersCreate a new message. Required: message id or attachments. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Create prerecorded message from a message.
create_process_notification_historyChanges dataCreate a new process notification history.
create_promptChanges dataCreate a new prompt. Required: prompt, name, response format or owner type.
create_pushtokenDeletesCreate a new pushtoken. Required: token or is web. Destructive action; may require approval. API summary: Save push token.
create_redeemDeletesCreate a new redeem. Required: token guid, source or reason. Destructive action; may require approval.
create_registerChanges dataCreate a new register. Required: redirect uris, token endpoint auth method, grant types, response types or client name. API summary: Register Client.
create_responseChanges dataCreate a new response. Required: prompt id or message ids.
create_searchChanges dataCreate a new search. Required: label guids, user guids, tagged user guids, channel guids, begin date or end date. API summary: Search messages.
create_share_linkChanges dataCreate a new share link. Required: prompt id or share link ids. API summary: Generate AI Prompt Response by share-link-ids.
create_smsVisible to othersCreate a new sms. Required: body. Has effects visible outside this system. API summary: Receive SMS webhook.
create_sortChanges dataCreate a new sort. Required: ids. API summary: Update favorites order.
create_store_vectorVisible to othersCreate a new store vector. Required: start date. Has effects visible outside this system. API summary: Store vector for a messages.
create_store_vector_store_message_vectors_v6Visible to othersCreate a new store vector. Required: start date. Has effects visible outside this system. API summary: Index message transcripts in the vector store (admin only).
create_stripe_user_sessionChanges dataCreate a new stripe.
create_trigger_actionChanges dataCreate a new trigger action. Required: trigger or actions. API summary: Create New Trigger.
create_upgradeChanges dataCreate a new upgrade. Required: workspace guid or plan type.
create_userChanges dataCreate a new user. Search users first to avoid duplicates.
create_user_notification_controller_send_test_notificationsVisible to othersCreate a new user. Required: from user id. Search users first to avoid duplicates. Has effects visible outside this system.
create_user_open_ai_chat_bot_test_controller_test_chat_botChanges dataCreate a new user. Required: text, sources or workspace id. Search users first to avoid duplicates. API summary: Test the OpenAI Chat Bot with custom text input.
create_user_subscribe_user_implicit_clientChanges dataCreate a new user. Search users first to avoid duplicates. API summary: Subscribe user to events subscribed via a Webhook.
create_user_user_controller_add_profile_entryChanges dataCreate a new user. Required: group cd, type cd, label txt, value txt or also supports mask. Search users first to avoid duplicates.
create_user_user_controller_create_test_userChanges dataCreate a new user. Required: first name, last name, email or phone. Search users first to avoid duplicates.
create_user_user_controller_create_unverified_userChanges dataCreate a new user. Required: name or email. Search users first to avoid duplicates.
create_user_user_controller_update_user_preferenceChanges dataCreate a new user. Required: name or value. Search users first to avoid duplicates.
create_user_workspace_controller_invite_user_to_workspaceVisible to othersCreate a new user. Required: workspace guid. Search users first to avoid duplicates. Has effects visible outside this system. API summary: Invite user to workspace.
create_v2_userChanges dataCreate a new user for a v2. Required: schemas, user name, name, emails, active or photos. Search users first to avoid duplicates. API summary: Create User.
create_voice_memoVisible to othersCreate a private text voice memo from `transcript`, optionally in a folder or workspace.
create_voicemailVisible to othersCreate a new voicemail. Has effects visible outside this system.
create_webhookDeletesCreate a new webhook. Destructive action; may require approval.
create_workspaceChanges dataCreate a new workspace. Required: name, description, type or vanity name. API summary: Create workspace.
create_workspace_imageChanges dataCreate a new image for a workspace. API summary: Add a logo to a workspace.
create_workspace_joinChanges dataCreate a new join for a workspace. API summary: Join a workspace based on domain.
create_workspace_public_controller_get_workspacesChanges dataCreate a new workspace. Required: workspace ids. API summary: Get workspaces.
create_workspace_sso_providerChanges dataCreate a new sso provider for a workspace. Required: email domain. API summary: Add an SSO provider to a workspace.
create_workspace_sso_required_roleDeletesCreate a new sso required role for a workspace. Required: role. Destructive action; may require approval. API summary: Add an SSO required role to a workspace.
delete_a_messageDeletesPermanently delete a message by message guid. Destructive action; may require approval.
delete_a_phone_numberDeletesPermanently delete a phone by phone number. Destructive action; may require approval. API summary: Delete a phone number.
delete_accountDeletesPermanently delete a account by account id. Destructive action; may require approval. API summary: Delete an agent account.
delete_accountsMoves moneyPermanently delete a account. Financial or irreversible action; may require approval. API summary: Delete my account.
delete_action_itemDeletesPermanently delete an action item by its ID.
delete_all_messages_in_a_channelDeletesPermanently delete a message by message id. Destructive action; may require approval. API summary: Delete all messages in a channel.
delete_app_unsubscribeDeletesPermanently delete a unsubscribe by unsubscribe id. Destructive action; may require approval. API summary: Unsubscribe user from registered event.
delete_app_unsubscribesMoves moneyPermanently delete a unsubscribe by client id. Financial or irreversible action; may require approval. API summary: Unsubscribe user from all events and removes all access tokens associated with this app.
delete_channelDeletesPermanently delete a message by message guid. Destructive action; may require approval. API summary: Delete channel.
delete_channel_attachmentDeletesPermanently delete a document by attachmentguid. Destructive action; may require approval. API summary: Delete channel attachment.
delete_contactsMoves moneyPermanently delete a contact. Financial or irreversible action; may require approval.
delete_contacts_contact_info_controller_remove_test_contactMoves moneyPermanently delete a contact. Financial or irreversible action; may require approval.
delete_customerDeletesPermanently delete a customer by customer id. Destructive action; may require approval. API summary: Delete OAuth2 Client.
delete_favoriteDeletesPermanently delete a favorite by favorite id. Destructive action; may require approval. API summary: Delete favorite by ID.
delete_favoritesMoves moneyPermanently delete a favorite. Financial or irreversible action; may require approval. API summary: Delete favorite by entity.
delete_folderDeletesPermanently delete a folder by folder id. Destructive action; may require approval. API summary: Delete Folder and all subfolders and messages in nested folders.
delete_identityDeletesPermanently delete a identity by user guid. Destructive action; may require approval. API summary: Delete an identity.
delete_inbox_notificationDeletesPermanently delete a inbox notification by notification id. Destructive action; may require approval. API summary: Delete a notification.
delete_infosMoves moneyPermanently delete a info. Financial or irreversible action; may require approval. API summary: Delete OpenGraph info for URL.
delete_integrationDeletesPermanently delete a integration by provider. Destructive action; may require approval. API summary: Revoke integration access.
delete_labelDeletesPermanently delete a label by guid. Destructive action; may require approval. API summary: Delete label.
delete_label_messageDeletesPermanently delete a message by messageguid. Destructive action; may require approval. API summary: Remove label from message.
delete_messageDeletesPermanently delete a message by messageguid. Destructive action; may require approval. API summary: Delete message.
delete_message_documentDeletesPermanently delete a document by attachmentguid. Destructive action; may require approval. API summary: Delete message attachment.
delete_message_reaction_controller_remove_reaction_by_bodyDeletesPermanently delete a message by message id. Destructive action; may require approval. API summary: Remove a reaction from a message: a curated reaction id or any unicode emoji.
delete_message_tagDeletesPermanently delete a tag by user id. Destructive action; may require approval. API summary: Tag a user on a message.
delete_message_userDeletesPermanently delete a user by user guid. Destructive action; may require approval. API summary: Remove user from channel.
delete_message_user_controller_delete_user_email_identityDeletesPermanently delete a message by email. Destructive action; may require approval.
delete_messagesMoves moneyPermanently delete a message. Financial or irreversible action; may require approval. API summary: Delete list of messages by ID.
delete_messages_by_idMoves moneyPermanently delete a message. Financial or irreversible action; may require approval. API summary: Delete messages by ID.
delete_notificationDeletesPermanently delete a notification by channel guid. Destructive action; may require approval.
delete_notification_notification_controller_delete_message_notifDeletesPermanently delete a notification by message guid. Destructive action; may require approval.
delete_patDeletesPermanently delete a pat by pat id. Destructive action; may require approval. API summary: Delete Personal Access Token.
delete_paymentsMoves moneyPermanently delete a payment. Financial or irreversible action; may require approval.
delete_phoneDeletesPermanently delete a phone by phone. Destructive action; may require approval.
delete_playlistDeletesPermanently delete a playlist by playlistguid. Destructive action; may require approval. API summary: Delete playlist.
delete_profileentryDeletesPermanently delete a profileentry by entry guid. Destructive action; may require approval.
delete_promptDeletesPermanently delete a prompt by prompt id. Destructive action; may require approval.
delete_responseDeletesPermanently delete a response by response id. Destructive action; may require approval.
delete_selfDeletesPermanently delete a self by workspace guid. Destructive action; may require approval. API summary: Remove the authenticated user from a workspace.
delete_trigger_actionDeletesPermanently delete a trigger action by trigger action id. Destructive action; may require approval. API summary: Delete Trigger.
delete_userDeletesPermanently delete a user by guid. Destructive action; may require approval. API summary: Delete user.
delete_user_identitiesMoves moneyPermanently delete a identity by guid. Financial or irreversible action; may require approval.
delete_user_user_controller_delete_boolean_user_preferenceDeletesPermanently delete a user by name. Destructive action; may require approval.
delete_user_user_controller_delete_number_user_preferenceDeletesPermanently delete a user by name. Destructive action; may require approval.
delete_user_user_controller_delete_string_user_preferenceDeletesPermanently delete a user by name. Destructive action; may require approval.
delete_usersMoves moneyPermanently delete a user. Financial or irreversible action; may require approval. API summary: Remove user from workspace.
delete_voiceDeletesPermanently delete a voice by voice id. Destructive action; may require approval.
delete_workspaceDeletesPermanently delete a workspace by guid. Destructive action; may require approval. API summary: Delete workspace.
delete_workspace_domainDeletesPermanently delete a domain by domain. Destructive action; may require approval. API summary: Remove a domain from a workspace.
delete_workspace_messagesMoves moneyPermanently delete a message by workspaceguid. Financial or irreversible action; may require approval. API summary: Delete welcome message.
delete_workspace_phoneDeletesPermanently delete a phone by phone number. Destructive action; may require approval. API summary: Remove phone number from workspace.
delete_workspace_sso_providerDeletesPermanently delete a sso provider by provider id. Destructive action; may require approval. API summary: Remove a workspace SSO provider.
delete_workspace_sso_required_roleDeletesPermanently delete a sso required role by role. Destructive action; may require approval. API summary: Remove an SSO required role from a workspace.
export_messagesExport messages. API summary: Export channel.
export_usersChanges dataExport users. API summary: Start data export for set of users.
get_a_messageGet one message by messageguid. API summary: Get a message.
get_accountGet one account by account id. API summary: Get an agent account.
get_action_itemGet one action item by its ID.
get_askGet one ask by ask id. API summary: Get an ask.
get_batchGet one batch by batch id. API summary: Get batch data export.
get_checkGet one check by check code.
get_check_token_controller_check_access_tokenGet one check by accesstoken.
get_collaboratorGet one collaborator by channelguid.
get_combineGet one combine by accesstoken.
get_contactGet one contact by user id.
get_conversationGet one conversation by `channelguid`, with its name, members and settings.
get_conversation_summaryGet an AI summary of a conversation by `channel_id`.
get_createGet one create by count.
get_current_list_of_contact_idsList users. API summary: Get current list of contact ids.
get_current_userGet the Carbon Voice user connected to this account.
get_customerGet one customer by customer id. API summary: Get OAuth2 Client.
get_data_exporterGet one data exporter by data exporter id. API summary: Get data export.
get_derivedGet one derived by source value. Results are paginated. API summary: Get recent derived channels.
get_detailGet one detail by tokenguid.
get_discussionGet one discussion by guid.
get_documentGet one document by attachment id.
get_document_attachments_controller_get_signed_url_for_download_Get one document by attachment id.
get_document_message_share_link_controller_get_attachment_fileGet one document by attachment id. API summary: Get signed URL for specific attachment of a Shared message.
get_engagement_summaryGet one engagement summary by channel id.
get_exchangeGet one exchange by accesstoken.
get_folderGet one folder by folder id. API summary: Get Folder by ID.
get_folder_by_workspaceGet one folder. API summary: Get count of all folders, messages and messageids not in folders grouped by workspace.
get_forwarded_messageGet one message by forward id. API summary: Get forwarded Message.
get_hashGet one hash by value.
get_headshotGet one headshot by headshot id.
get_inbox_notificationGet one inbox notification by notification id. API summary: Get one Notification by ID.
get_inbox_notification_unread_allChanges dataGet one inbox notification. API summary: Mark all notifications as Read/Unread.
get_integration_statusGet the current status of a integration by provider. API summary: Check integration status.
get_inviteGet one invite by invite code.
get_joinrequestGet one joinrequest by joinrequest id. API summary: Request to join a Workspace.
get_jsonGet one json by message id.
get_labelGet one label by guid. API summary: Get label by ID.
get_linkGet one link by name. API summary: Get OpenGraph info for a CarbonLink.
get_list_of_action_items_by_idChanges dataCreate a new product for a product. Required: ids. API summary: Get List of Action Items by ID.
get_list_of_forwards_of_a_messageGet one message by message id. Results are paginated. API summary: Get List of forwards of a Message.
get_logoGet one logo by guid. API summary: Get workspace logo.
get_magickeyGet one magickey by magickey. API summary: Get magickey.
get_magiclinkGet one magiclink by magictoken. API summary: Get magictoken.
get_messageGet one message by `message_id`, with its transcript and details. Set `language` to get it translated.
get_message_by_idGet one message by message id. API summary: Get Message By ID.
get_message_counts_by_userList messages. Optional filters: user ids, date, direction or status. API summary: Get Message Counts by User.
get_message_get_message_share_link_v6Get one message by share link id. API summary: Get Message Share Link with Shared Message.
get_message_message_forward_controller_get_audio_fileGet one message by audio id. API summary: Get a specific version of the audio from a forwarded message.
get_message_message_share_link_controller_get_audio_fileGet one message by audio id. API summary: Get a specific version of the audio from a Shared message.
get_message_message_share_link_controller_get_message_share_linkGet one message by share link id. API summary: Get Message Share Link with Shared Message.
get_message_message_share_link_controller_get_share_links_by_shaGet one message by message id. Results are paginated. API summary: Get List of Message Share Links of a Message.
get_message_public_controller_get_channelGet one message by channelguid. API summary: Get channel by ID.
get_message_share_link_with_shared_messageGet one message by share link id. API summary: Get Message Share Link with Shared Message.
get_message_statistics_comparing_you_to_another_userGet one user by user id. API summary: Get message statistics comparing you to another user.
get_message_stream_controller_proxy_audio_fileGet one message by file. API summary: Proxy a specific version of the audio from a message.
get_message_updatesList messages. Optional filters: date, direction, conversation id, language, presigned url or include unchanged content. Results are paginated. API summary: Get message updates.
get_messages_by_idsChanges dataCreate a new message. Required: message ids. Search messages first to avoid duplicates. API summary: Get messages by IDs.
get_messages_by_sequence_rangeList messages. Optional filters: conversation id, sequence from, sequence to, notified, language or presigned url. API summary: Get messages by sequence range.
get_notificationGet one notification.
get_notified_messagesList messages. Optional filters: date, direction, conversation id, language or presigned url. Results are paginated. API summary: Get notified messages.
get_opengraph_info_for_a_channelGet one message by message guid. API summary: Get OpenGraph info for a channel.
get_opengraph_info_for_a_messageGet one message by message guid. API summary: Get OpenGraph info for a message.
get_opengraph_info_for_a_workspaceGet one workspace by workspace guid. API summary: Get OpenGraph info for a workspace.
get_opengraph_info_for_message_share_linkGet one message by share link id. API summary: Get OpenGraph info for Message Share Link.
get_patGet one pat by pat id. API summary: Get Personal Access Token by id.
get_personal_notes_for_messagesList messages. API summary: Get personal notes for messages.
get_prerecorded_messagesList messages. Optional filters: date, direction, language or presigned url. Results are paginated. API summary: Get prerecorded messages.
get_product_statusChanges dataGet the current status of a product by action item id. API summary: Update action item status.
get_rawGet one raw by message id.
get_recent_derived_channelsGet one derived by channel id. Results are paginated. API summary: Get recent derived channels.
get_recent_workspacesList recents. Optional filters: direction or date. Results are paginated. API summary: Get recent workspaces.
get_redeemGet one redeem by gatetoken.
get_redeem_magiclink_controller_redeemGet one redeem by magictoken. API summary: Redeem magictoken.
get_redeemnowGet one redeemnow by magictoken. API summary: Redeem now magictoken.
get_responseGet one response by response id.
get_statisticsList statistics. API summary: Get statistics.
get_stream_files_signed_urlGet one message by file. API summary: Get stream files signed URL.
get_trigger_actionGet one trigger action by trigger action id. API summary: Get Trigger.
get_unverified_messagesList messages. API summary: Get unverified messages.
get_updatesList messages. Optional filters: since, id, resource or action. Results are paginated. API summary: Get updates.
get_userGet one user by user id. API summary: Get message stats comparing you to the specified user.
get_user_integrationsList users. API summary: Get user integrations.
get_user_magiclink_controller_get_test_magic_codeGet one user by magickey.
get_user_profileGet a user's profile by `user_id`.
get_user_user_controller_get_user_contact_idsGet one user by user guid. API summary: Get current list of contact ids for given user id.
get_user_user_controller_get_user_contactsGet one user by user guid. API summary: Get current list of contact ids for given user id.
get_user_user_controller_user_profileGet one user by user id.
get_v2_userGet one user for a v2 by user id. API summary: Find User by ID.
get_vanityGet one vanity by name.
get_web_contactChanges dataCreate a new message. Required: workspace guid or channel name. Search messages first to avoid duplicates. API summary: Get web contact.
get_welcome_messageGet one message by workspace id. API summary: Get welcome message.
get_workspaceGet one workspace by `workspace_id`.
get_workspace_2Get one workspace by workspaceguid. API summary: Get Workspace by ID.
get_workspace_logoGet one logo by guid. API summary: Get workspace logo.
list_accountsList accounts. Optional filters: direction or date. Results are paginated. API summary: List agent accounts under your ownership scope.
list_action_itemsList action items in a container (e.g. a conversation) by `container_type` and `container_id`, filtered by status or assignee.
list_allsList alls.
list_answersList answers. Optional filters: question, workspace id or channel ids. API summary: Get answer to a question.
list_appsList apps. API summary: Get List of My Apps.
list_auth_requirementsList auth requirements. API summary: Get auth requirements.
list_availablesList availables. Optional filters: workspace id. API summary: Get joinable/available channels across all the caller's workspaces in one request.
list_batchesList batches. Optional filters: workspace id. API summary: List Batch data exports.
list_channel_updatesList channel updates. Optional filters: since or channel id. Results are paginated. API summary: Get paged channel membership updates (seenseq, notified, sort order).
list_channel_updates_get_channel_updates_v4List channel updates. Optional filters: since or channel id. Results are paginated. API summary: Get paged channel membership updates (seenseq, notified, sort order).
list_checksList checks. Optional filters: method or value.
list_conversationsList the conversations (channels) in a workspace by `workspaceguid`.
list_customersList customers. API summary: Get All Clients.
list_data_eventsList data events. Optional filters: direction, date or data event id. Results are paginated. API summary: Get Data Events.
list_favoritesList favorites. Optional filters: type. API summary: Get user favorites.
list_folder_messagesList the messages saved in a folder by `folder_id`.
list_foldersList folders of a `type` (voicememo or prerecorded), optionally in one workspace.
list_heard_statusesList heard statuses. Optional filters: channel id, date, direction or sequence. Results are paginated.
list_homesList homes. API summary: Get home screen data.
list_integration_callbacksList callbacks for a integration. Optional filters: code or state. API summary: Handle OAuth callback for an integration.
list_integrationsList integrations. API summary: Get all available integrations.
list_labelsList labels. API summary: Get all labels for user.
list_message_availablesList availables for a message. API summary: Get available channels.
list_message_idsList messages. Optional filters: direction, date, user ids or status. Results are paginated. API summary: List Message IDs.
list_message_streamsList streams for a message. API summary: Get stream key for a message.
list_message_streams_message_controller_v3_get_stream_key_v3_v3List streams for a message. API summary: Get stream key and message id using a message id or a unique client id.
list_messagesList messages, optionally in one `conversation_id`, paging `older` or `newer` from a `date`. Includes transcripts; set `presigned_url` for audio links.
list_messages_2List messages for a message. Optional filters: direction, start date or end date. Results are paginated. API summary: Get Index Messages of Channel.
list_messages_get_list_of_messages_by_idList messages. API summary: Get list of messages by ID (Up to 500 messages each request).
list_messages_get_message_interactions_v6List messages for a message. API summary: Get notifications, reactions and heard data for a message.
list_messages_get_updates_v3List messages. Optional filters: since, id, resource or action. Results are paginated. API summary: Get updates.
list_messages_get_updates_v4List messages. Optional filters: since or id. Results are paginated. API summary: Get updates.
list_messages_message_controller_get_message_interactionsList messages for a message. API summary: Get notifications,reactions and heard data details for a message.
list_messages_message_metadata_controller_get_notified_message_sList messages.
list_messages_settings_controller_get_example_channelsList messages.
list_my_action_itemsList your own action items, optionally filtered by `status` (suggested, todo, done).
list_notificationsList notifications. API summary: Get Notifications.
list_oauth_authorization_serversList oauth authorization servers. API summary: OAuth 2.0 Authorization Server Metadata.
list_owned_subscriptionsList subscriptions. Optional filters: direction or date. Results are paginated. API summary: List owned subscriptions.
list_patsList pats. API summary: List Personal Access Tokens.
list_paymentsList payments. Optional filters: workspace id.
list_playlistsList playlists. API summary: Get user playlists.
list_productsList products for a product. Optional filters: direction, date, assigned to or status. Results are paginated. API summary: List action items IDs.
list_promptsList prompts. Optional filters: owner type or workspace id.
list_recent_conversationsChanges dataList your most recently active conversations, optionally from a `date` with a `limit`.
list_recentsList recents. Optional filters: direction, date, include deleted, source type or source value. Results are paginated. API summary: Get recent channels (cursor paged).
list_responsesList responses. Optional filters: message id, prompt id, channel id, direction or date. Results are paginated.
list_startupsList startups. API summary: Get app startup data.
list_statisticsList statistics.
list_subscriptionsList subscriptions. Optional filters: updated since, membership id, workspace id, channel id, user id or type. Results are paginated. API summary: List workspace/channel membership deltas.
list_subscriptions_play_store_controller_get_subscriptionsList subscriptions.
list_suggestedsList suggesteds. API summary: Get suggested workspaces.
list_tiersList tiers.
list_trigger_actionsList trigger actions. Optional filters: direction, date or conversation id. Results are paginated. API summary: List Triggers.
list_userinfosList userinfos. API summary: Get User info.
list_usersList users. API summary: Get users.
list_users_get_last_seenList users. API summary: Get Last Seen and Timezone info for a set of users.
list_users_get_last_seen_v3List users. Optional filters: user ids. API summary: Get Last Seen and Timezone info for a set of users.
list_users_payment_plan_controller_get_my_payment_plansList users.
list_users_public_controller_get_channel_users_not_allowed_receiList users. API summary: Get all users of channel that does not yet allowed to receive notifications.
list_users_settings_controller_get_settingsList users.
list_users_user_controller_get_my_contact_ids_v2_v3List users. Optional filters: last updated at. API summary: Get current list of contact ids.
list_users_user_controller_get_user_preferencesList users.
list_users_user_controller_my_identitiesList users.
list_voice_memosList your voice memos, optionally in a folder or workspace, paging `older` or `newer` from a `date`.
list_workspace_auth_infosList auth infos for a workspace. API summary: Get workspace auth info.
list_workspace_sso_providersList sso providers for a workspace. Optional filters: direction. Results are paginated. API summary: List workspace SSO providers.
list_workspace_sso_required_rolesList sso required roles for a workspace. Optional filters: direction. Results are paginated. API summary: List workspace SSO required roles.
list_workspacesList the workspaces you belong to, with paging by `date`, `direction` and `cursor`.
list_workspaces_2List workspaces. Optional filters: workspace ids. API summary: Get workspaces.
move_conversation_to_workspaceChanges dataCreate a new message for a message. Required: workspace id. Search messages first to avoid duplicates. API summary: Move Conversation to Workspace.
refund_user_lookupMoves moneyReverse a user. Financial or irreversible action; may require approval. API summary: Reverse lookup to return list of userids based on e-mails or phones.
search_checksSearch checks by name. Use this to find existing checks before creating a new check. API summary: Check name availability.
search_contactsChanges dataSearch contacts. Use this to find existing contacts before creating a new contact.
search_inbox_notificationsSearch inbox notifications by direction, category, type or date. Use this to find existing inbox notifications before creating a new inbox notification. Results are paginated. API summary: List Inbox Notifications.
search_messagesSearch messages by label ids, creator ids, tagged user ids, conversation ids, workspace ids or created or updated at. Use this to find existing messages before creating a new message. Results are paginated. API summary: Search for message ids.
search_phonesSearch phones by areacode or country code. Use this to find existing phones before creating a new phone. API summary: Get voicemail phone numbers.
search_usersSearch users. Use this to find existing users before creating a new user.
search_v2_usersSearch users for a v2 by filter or start index. Use this to find existing users before creating a new user. Results are paginated. API summary: Filter Users.
send_an_ephemeral_activity_signal_to_a_conversationVisible to othersSend a message (conversation id). Has effects visible outside this system. API summary: Send an ephemeral activity signal to a conversation.
send_an_existing_message_as_a_replyVisible to othersSend a message (reply to message id). Has effects visible outside this system. API summary: Send an existing message as a reply.
send_app_store_test_notificationVisible to othersSend a app store. Has effects visible outside this system.
send_existing_message_to_a_channelVisible to othersSend a message (channel id). Has effects visible outside this system. API summary: Send existing message to a channel.
send_magiclinkChanges dataCreate a new magiclink. Required: method, value or formerge. API summary: Send magiclink.
send_messageVisible to othersSend a message (channel id). Has effects visible outside this system. API summary: Send prerecorded message.
send_text_messageVisible to othersPost a text message (`transcript`) to a conversation by `conversation_id`, optionally as a reply (`reply_to_message_id`) or tagging users. Members are notified.
set_messages_to_be_preserved_un_preservedDeletesUpdate an existing message. Destructive action; may require approval. API summary: Set messages to be preserved/un-preserved.
start_channel_messageVisible to othersCreate a new message. Required: is text message, unique client id, is streaming or channel id. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Start channel message.
start_data_export_for_set_of_conversationsChanges dataExport messages. API summary: Start data export for set of conversations.
start_prerecorded_messageVisible to othersCreate a new message. Required: is text message, unique client id, is streaming or name. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Start prerecorded message.
start_stored_messageVisible to othersCreate a new message. Required: is text message, unique client id or is streaming. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Start stored message.
start_welcome_messageVisible to othersCreate a new message. Required: is text message, unique client id, is streaming, workspace id or is voicemail. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Start welcome message.
submit_messageVisible to othersComplete a message. Has effects visible outside this system. API summary: Complete message.
submit_sessionVisible to othersMerge a session. Has effects visible outside this system.
submit_userVisible to othersMerge a user. Has effects visible outside this system.
submit_user_accessVisible to othersVerify a user. Has effects visible outside this system. API summary: Endpoint to verify if list of (users, emails, phones) have access to a specific resource.
submit_user_verifyVisible to othersVerify a user. Has effects visible outside this system. API summary: Login with Firebase.
update_a_channelVisible to othersUpdate an existing message. Has effects visible outside this system. API summary: Update a channel.
update_acceptDeletesUpdate an existing accept identified by accept code. Destructive action; may require approval.
update_action_itemChanges dataUpdate an action item's title, due date, notes or assignee by its ID.
update_app_subscriptionChanges dataUpdate an existing subscription identified by subscription id. API summary: Update subscription.
update_confirmedChanges dataUpdate an existing confirmed identified by confirmed key. API summary: Confirm magictoken.
update_create_workspace_sessionChanges dataUpdate an existing create workspace session identified by workspace id.
update_customerChanges dataUpdate an existing customer identified by customer id. API summary: Update OAuth2 Client.
update_folderChanges dataUpdate an existing folder identified by folder id. Only the fields you pass are changed. API summary: Update Folder Name.
update_folder_movesVisible to othersUpdate an existing move identified by folder id. Only the fields you pass are changed. Has effects visible outside this system. API summary: Move a Folder into another Folder or into a Workspace.
update_genderChanges dataUpdate an existing gender identified by voice gender.
update_global_voicesVisible to othersUpdate an existing global voice. Has effects visible outside this system.
update_heardVisible to othersUpdate an existing heard identified by pct. Has effects visible outside this system. API summary: Update the amount of the message that has been listened to.
update_imagesVisible to othersUpdate an existing image. Has effects visible outside this system.
update_inbox_notificationChanges dataUpdate an existing inbox notification identified by notification id. Only the fields you pass are changed. API summary: Mark a notification as Read/Unread.
update_inviteDeletesUpdate an existing invite identified by invite code. Destructive action; may require approval.
update_joinrequestChanges dataUpdate an existing joinrequest identified by joinrequest id. API summary: Send an email to the channel owner asking to let the user join.
update_labelChanges dataUpdate an existing label identified by guid. API summary: Update label.
update_label_messageVisible to othersUpdate an existing message identified by messageguid. Has effects visible outside this system. API summary: Apply label to message.
update_leaveChanges dataUpdate an existing leave identified by channel guid. API summary: Leave channel.
update_lifecycleChanges dataUpdate an existing lifecycle identified by type.
update_meetingsVisible to othersUpdate an existing meeting. Has effects visible outside this system. API summary: Update an async meeting.
update_messageVisible to othersUpdate an existing message identified by text model type. Has effects visible outside this system. API summary: Generate a new text model and add it to the specified message.
update_message_accessesVisible to othersUpdate an existing access identified by channel id. Has effects visible outside this system. API summary: Update the first accessed date on a channel.
update_message_convertsVisible to othersUpdate an existing convert identified by channel id. Has effects visible outside this system. API summary: Convert DM Conversation into Private Named Conversation.
update_message_documentVisible to othersUpdate an existing document identified by attachmentguid. Has effects visible outside this system. API summary: Update message attachment.
update_message_dubVisible to othersUpdate an existing dub identified by language. Has effects visible outside this system. API summary: Add a dubbed audio to a message.
update_message_favoriteChanges dataUpdate an existing favorite identified by favorite. API summary: Set or remove the isfavoriate setting on a channel.
update_message_imagesVisible to othersUpdate an existing image identified by channel guid. Has effects visible outside this system. API summary: Update channel image.
update_message_joinsVisible to othersUpdate an existing join identified by channel guid. Has effects visible outside this system. API summary: Join channel.
update_message_nameDeletesUpdate an existing message. Destructive action; may require approval. API summary: Update message name.
update_message_notesDeletesUpdate an existing message. Destructive action; may require approval. API summary: Update message notes.
update_message_reply_with_prerecorded_message_v6Visible to othersUpdate an existing message identified by parent message id. Has effects visible outside this system. API summary: Reply with prerecorded message.
update_message_retention_daysVisible to othersUpdate an existing retention day identified by channel id. Has effects visible outside this system. API summary: Update a retention time in channel.
update_message_roleDeletesUpdate an existing role identified by role. Destructive action; may require approval. API summary: Update default channel role.
update_message_seen_seqChanges dataUpdate an existing seen seq identified by seen seq. API summary: Update the seen sequence on the channel for the authed user.
update_message_summaryDeletesUpdate an existing message. Destructive action; may require approval. API summary: Update message summary.
update_message_tagVisible to othersUpdate an existing tag identified by user id. Has effects visible outside this system. API summary: Tag a user on a message.
update_message_to_voicememoVisible to othersUpdate an existing message identified by message id. Has effects visible outside this system. API summary: Save Message to Voice Memo.
update_message_transcriptDeletesUpdate an existing message. Destructive action; may require approval. API summary: Update message transcript.
update_message_usersDeletesUpdate an existing user identified by message id. Destructive action; may require approval. API summary: Replace the full tagged-users list on a message in a single atomic write.
update_messagesDeletesUpdate an existing message. Destructive action; may require approval. API summary: Update the discussion topic on a message.
update_messages_add_message_to_folder_or_workspace_v6DeletesUpdate an existing message. Only the fields you pass are changed. Destructive action; may require approval. API summary: Move a message into specific Folder or into a Workspace.
update_messages_message_forward_controller_revoke_access_to_forwDeletesUpdate an existing message. Destructive action; may require approval. API summary: Revoke access to all forwarded Messages or one specific forward.
update_messages_message_share_link_controller_update_accessDeletesUpdate an existing message identified by share link id. Destructive action; may require approval. API summary: Update the access control for a Message Share Link.
update_notificationChanges dataUpdate an existing notification identified by channel guid.
update_notification_app_store_controller_handle_purchase_notificChanges dataUpdate an existing notification identified by environment.
update_notification_notification_controller_recreate_message_notVisible to othersUpdate an existing notification identified by message guid. Has effects visible outside this system.
update_pat_revokesVisible to othersUpdate an existing revoke identified by pat id. Has effects visible outside this system. API summary: Revoke Personal Access Token.
update_paymentChanges dataUpdate an existing payment identified by pricing tier id.
update_phonesVisible to othersUpdate an existing phone. Has effects visible outside this system.
update_playlistChanges dataUpdate an existing playlist identified by playlistguid. API summary: Update playlist.
update_playlist_iconsVisible to othersUpdate an existing icon identified by playlistguid. Has effects visible outside this system. API summary: Update playlist icon.
update_promptChanges dataUpdate an existing prompt identified by prompt id.
update_revoke_accessesDeletesUpdate an existing revoke access. Destructive action; may require approval. API summary: Revoke access to all share links or one specific.
update_rolesMoves moneyUpdate an existing role. Financial or irreversible action; may require approval. API summary: Update a user's role in a workspace.
update_sendVisible to othersUpdate an existing send identified by user id. Has effects visible outside this system. API summary: Send magiclink.
update_sharelinkChanges dataUpdate an existing sharelink identified by share link id. API summary: Get or create the shared-replies conversation for a share link.
update_transaction_paymentMoves moneyUpdate an existing payment identified by source. Financial or irreversible action; may require approval.
update_trigger_actionChanges dataUpdate an existing trigger action identified by trigger action id. API summary: Update Trigger.
update_userChanges dataUpdate an existing user identified by user id2.
update_user_roleDeletesUpdate an existing role identified by role. Destructive action; may require approval. API summary: Update user role in channel.
update_usersVisible to othersUpdate an existing user. Has effects visible outside this system.
update_users_user_controller_set_user_preferencesVisible to othersUpdate an existing user. Has effects visible outside this system.
update_users_user_controller_update_profile_entryVisible to othersUpdate an existing user. Has effects visible outside this system.
update_v2_userChanges dataUpdate an existing user identified by user id.
update_viewsVisible to othersUpdate an existing view. Has effects visible outside this system. API summary: Update the last viewed date on the channel for the authed user.
update_voiceChanges dataUpdate an existing voice identified by voice id.
update_voice_trainsVisible to othersUpdate an existing train identified by voice type. Has effects visible outside this system.
update_workspace_creditChanges dataUpdate an existing credit identified by credits.
update_workspace_domainChanges dataUpdate an existing domain identified by domain. API summary: Add a domain to a workspace.
update_workspace_phoneChanges dataUpdate an existing phone identified by phone number. API summary: Add phone number to workspace.
update_workspace_sso_providerChanges dataUpdate an existing sso provider identified by provider id. API summary: Update a workspace SSO provider.
update_workspace_sso_required_rolesMoves moneyUpdate an existing sso required role identified by workspace id. Financial or irreversible action; may require approval. API summary: Replace workspace SSO required roles.
update_workspace_vanitynameChanges dataUpdate an existing vanityname identified by vanityname. API summary: Set the vanity name on a workspace.
update_workspacesVisible to othersUpdate an existing workspace. Has effects visible outside this system. API summary: Update a workspace.

Set up in three steps

1
Pick the app
Create a free HeyMyApps account and choose Carbon Voice from the app list.
2
Paste your key
Paste a Carbon Voice Personal Access Token. Open the Carbon Voice Developer Portal (developer.carbonvoice.app), sign in and go to Personal Access Tokens. Create a token and copy it right away, because it is shown only once.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Carbon Voice?

The AI can read workspaces, conversations, messages with transcripts, voice memos, folders, action items and user profiles, and get a conversation summary. It can post text messages and replies, add reactions, create private voice memos, and create, update and delete action items.

Does the AI see my Carbon Voice access token?

No. Your Carbon Voice access token is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start read-only. Posting a message notifies the members of a conversation, and deleting an action item is permanent. Both can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your HeyMyApps link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

HeyMyApps has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Carbon Voice account.

Can the AI post in my conversations?

Only if the send_text_message tool is on. It posts text messages and replies under your account, and members are notified. It does not record audio. You can leave the tool off or require your approval for each message.