Integration · Customer support

Connect Claude & ChatGPT to Daktela

Ask your AI which tickets are still open, what happened on a ticket, or to create a ticket for a customer in Daktela. It can read tickets, activities, calls, emails, SMS conversations, contacts, accounts and CRM records, and look up queues, statuses and agents. It can also create tickets, contacts, accounts and CRM records and update activities.

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Try asking

“Which tickets are still open with high priority?”
The AI lists open tickets filtered by stage and priority, with title, category, contact and assigned agent.
“What has happened on ticket 4521?”
It reads the ticket and lists its activities, such as calls, emails, chats and comments.
“Create a ticket for Maria Jensen about a missing delivery and assign it to Peter.”
It finds the contact and the agent, then creates the ticket with title, category, priority and assignee.

What your AI can do

Tickets and activities

List, read and create tickets, and read and update activities across calls, emails, chats and comments.

Calls, emails and SMS

Read call records, emails and SMS conversations, filtered by fields such as date, queue or contact.

Contacts and CRM

Read and create contacts, accounts and CRM records, and look up CRM databases, queues, statuses and users.

“Show me the calls from yesterday on the support queue.”
It lists call records filtered by date and queue and summarizes them.
“Add a new contact, Lars Holm at Nordic Foods, in our customer database.”
It checks the CRM databases, finds the account and creates the contact in the right database.
“Link this activity to ticket 4521 and add a short description.”
It updates the activity with the linked ticket and the new description.

714 tools for Daktela

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

create_accountChanges dataCreate an account (customer company) with `title` and `database` (see list_crm_databases), plus optional description and custom fields.
create_activities_call_recordings_jsonChanges dataCreate a new activities call recordings json. Search activities call recordings jsons first to avoid duplicates. API summary: Create ActivitiesCallRecordings.
create_activities_call_transcripts_jsonChanges dataCreate a new activities call transcripts json. Required: text. Search activities call transcripts jsons first to avoid duplicates. API summary: Create ActivitiesCallTranscripts.
create_activities_fbm_jsonChanges dataCreate a new activities fbm json. Search activities fbm jsons first to avoid duplicates. API summary: Create ActivitiesFbm.
create_activities_fbm_messages_jsonChanges dataCreate a new activities fbm messages json. Required: interaction. Search activities fbm messages jsons first to avoid duplicates. API summary: Create ActivitiesFbmMessages.
create_activities_igdm_jsonChanges dataCreate a new activities igdm json. Search activities igdm jsons first to avoid duplicates. API summary: Create ActivitiesIgdm.
create_activities_igdm_messages_jsonChanges dataCreate a new activities igdm messages json. Required: interaction. Search activities igdm messages jsons first to avoid duplicates. API summary: Create ActivitiesIgdmMessages.
create_activities_jsonChanges dataCreate a new activities json. Required: body. Search activities jsons first to avoid duplicates. API summary: Create Activities.
create_activities_sms_jsonVisible to othersCreate a new activities sms json. Search activities sms jsons first to avoid duplicates. Has effects visible outside this system. API summary: Create ActivitiesSms.
create_activities_sms_messages_jsonVisible to othersCreate a new activities sms messages json. Required: interaction. Search activities sms messages jsons first to avoid duplicates. Has effects visible outside this system. API summary: Create ActivitiesSmsMessages.
create_activities_social_media_jsonChanges dataCreate a new activities social media json. Search activities social media jsons first to avoid duplicates. API summary: Create ActivitiesSocialMedia.
create_activities_vbr_contacts_jsonChanges dataCreate a new activities vbr contacts json. Search activities vbr contacts jsons first to avoid duplicates. API summary: Create ActivitiesVbrContacts.
create_activities_vbr_jsonChanges dataCreate a new activities vbr json. Search activities vbr jsons first to avoid duplicates. API summary: Create ActivitiesVbr.
create_activities_vbr_messages_jsonChanges dataCreate a new activities vbr messages json. Required: interaction. Search activities vbr messages jsons first to avoid duplicates. API summary: Create ActivitiesVbrMessages.
create_activities_wap_contacts_jsonChanges dataCreate a new activities wap contacts json. Search activities wap contacts jsons first to avoid duplicates. API summary: Create ActivitiesWapContacts.
create_activities_wap_jsonChanges dataCreate a new activities wap json. Search activities wap jsons first to avoid duplicates. API summary: Create ActivitiesWap.
create_activities_wap_messages_jsonChanges dataCreate a new activities wap messages json. Required: interaction. Search activities wap messages jsons first to avoid duplicates. API summary: Create ActivitiesWapMessages.
create_activities_web_design_jsonChanges dataCreate a new activities web design json. Required: title. Search activities web design jsons first to avoid duplicates. API summary: Create ActivitiesWebDesign.
create_activities_web_jsonChanges dataCreate a new activities web json. Search activities web jsons first to avoid duplicates. API summary: Create ActivitiesWeb.
create_activities_web_messages_jsonChanges dataCreate a new activities web messages json. Required: interaction or type. Search activities web messages jsons first to avoid duplicates. API summary: Create ActivitiesWebMessages.
create_agents_jsonChanges dataCreate a new agents json. Required: body. Search agents jsons first to avoid duplicates. API summary: Create Agents.
create_ai_topics_jsonChanges dataCreate a new ai topics json. Required: title or type. Search ai topics jsons first to avoid duplicates. API summary: Create AiTopics.
create_analytics_folders_jsonChanges dataCreate a new analytics folders json. Required: title. Search analytics folders jsons first to avoid duplicates. API summary: Create AnalyticsFolders.
create_analytics_jsonChanges dataCreate a new analytics json. Required: title. Search analytics jsons first to avoid duplicates. API summary: Create Analytics.
create_analytics_metrics_jsonChanges dataCreate a new analytics metrics json. Required: title. Search analytics metrics jsons first to avoid duplicates. API summary: Create AnalyticsMetrics.
create_api_token_jsonDeletesCreate a new api token json. Required: title, user or access token. Search api token jsons first to avoid duplicates. Destructive action; may require approval. API summary: Create ApiToken.
create_articles_comments_jsonChanges dataCreate a new articles comments json. Search articles comments jsons first to avoid duplicates. API summary: Create ArticlesComments.
create_articles_folders_jsonChanges dataCreate a new articles folders json. Required: title. Search articles folders jsons first to avoid duplicates. API summary: Create ArticlesFolders.
create_articles_jsonChanges dataCreate a new articles json. Required: title or folder. Search articles jsons first to avoid duplicates. API summary: Create Articles.
create_articles_tags_jsonChanges dataCreate a new articles tags json. Required: title. Search articles tags jsons first to avoid duplicates. API summary: Create ArticlesTags.
create_attempts_jsonChanges dataCreate a new attempts json. Search attempts jsons first to avoid duplicates. API summary: Create Attempts.
create_batch_jsonVisible to othersCreate a new batch json. Required: type. Search batch jsons first to avoid duplicates. Has effects visible outside this system. API summary: Create Batch.
create_blacklist_databases_jsonChanges dataCreate a new blacklist databases json. Required: title or webchat blacklist type. Search blacklist databases jsons first to avoid duplicates. API summary: Create BlacklistDatabases.
create_blacklistnumbers_jsonChanges dataCreate a new blacklistnumbers json. Required: value, type or expired. Search blacklistnumbers jsons first to avoid duplicates. API summary: Create Blacklistnumbers.
create_bots_jsonChanges dataCreate a new bots json. Required: body. Search bots jsons first to avoid duplicates. API summary: Create Bots.
create_campaigns_records_jsonChanges dataCreate a new campaigns records json. Required: record type. Search campaigns records jsons first to avoid duplicates. API summary: Create CampaignsRecords.
create_campaigns_types_jsonChanges dataCreate a new campaigns types json. Required: title, created or config. Search campaigns types jsons first to avoid duplicates. API summary: Create CampaignsTypes.
create_chat_emoji_jsonChanges dataCreate a new chat emoji json. Search chat emoji jsons first to avoid duplicates. API summary: Create ChatEmoji.
create_contactChanges dataCreate a contact with `title` (full name), `lastname` and `database` (see list_crm_databases), plus optional first name, `account` and custom fields.
create_crm_databases_jsonChanges dataCreate a new crm databases json. Required: title. Search crm databases jsons first to avoid duplicates. API summary: Create CrmDatabases.
create_crm_recordChanges dataCreate a CRM record with `title`, `type`, `stage` and `created` date, optionally linked to a contact, account or ticket.
create_crm_records_types_jsonChanges dataCreate a new crm records types json. Required: title or created. Search crm records types jsons first to avoid duplicates. API summary: Create CrmRecordsTypes.
create_csat_surveys_jsonChanges dataCreate a new csat surveys json. Search csat surveys jsons first to avoid duplicates. API summary: Create CsatSurveys.
create_csatfields_jsonChanges dataCreate a new csatfields json. Required: title or type. Search csatfields jsons first to avoid duplicates. API summary: Create Csatfields.
create_csatforms_jsonChanges dataCreate a new csatforms json. Required: title. Search csatforms jsons first to avoid duplicates. API summary: Create Csatforms.
create_custom_translation_jsonChanges dataCreate a new custom translation json. Required: mapper name, object, item name, language or text. Search custom translation jsons first to avoid duplicates. API summary: Create CustomTranslation.
create_databases_jsonChanges dataCreate a new databases json. Required: title or record type. Search databases jsons first to avoid duplicates. API summary: Create Databases.
create_events_configuration_jsonChanges dataCreate a new events configuration json. Required: title or config. Search events configuration jsons first to avoid duplicates. API summary: Create EventsConfiguration.
create_events_jsonChanges dataCreate a new events json. Required: type or title. Search events jsons first to avoid duplicates. API summary: Create Events.
create_events_logs_jsonChanges dataCreate a new events logs json. Search events logs jsons first to avoid duplicates. API summary: Create EventsLogs.
create_external_numbers_jsonChanges dataCreate a new external numbers json. Required: name or title. Search external numbers jsons first to avoid duplicates. API summary: Create ExternalNumbers.
create_externals_users_jsonChanges dataCreate a new externals users json. Required: title or contacts. Search externals users jsons first to avoid duplicates. API summary: Create ExternalsUsers.
create_fax_jsonChanges dataCreate a new fax json. Required: dst or email. Search fax jsons first to avoid duplicates. API summary: Create Fax.
create_form_crm_fields_jsonChanges dataCreate a new form crm fields json. Required: title or type. Search form crm fields jsons first to avoid duplicates. API summary: Create FormCrmFields.
create_form_fields_jsonChanges dataCreate a new form fields json. Required: title or type. Search form fields jsons first to avoid duplicates. API summary: Create FormFields.
create_generic_devices_jsonChanges dataCreate a new generic devices json. Required: name or title. Search generic devices jsons first to avoid duplicates. API summary: Create GenericDevices.
create_globals_jsonChanges dataCreate a new globals json. Search globals jsons first to avoid duplicates. API summary: Create Globals.
create_globalsettings_jsonChanges dataCreate a new globalsettings json. Search globalsettings jsons first to avoid duplicates. API summary: Create Globalsettings.
create_groups_jsonChanges dataCreate a new groups json. Required: title or type. Search groups jsons first to avoid duplicates. API summary: Create Groups.
create_integrationsv2_configs_jsonChanges dataCreate a new integrationsv2 configs json. Required: adapter name, title, service token or crm database. Search integrationsv2 configs jsons first to avoid duplicates. API summary: Create Integrationsv2Configs.
create_msteams_devices_jsonChanges dataCreate a new msteams devices json. Required: name or title. Search msteams devices jsons first to avoid duplicates. API summary: Create MsteamsDevices.
create_musics_jsonChanges dataCreate a new musics json. Required: name or title. Search musics jsons first to avoid duplicates. API summary: Create Musics.
create_nps_surveys_jsonChanges dataCreate a new nps surveys json. Search nps surveys jsons first to avoid duplicates. API summary: Create NpsSurveys.
create_pauses_jsonChanges dataCreate a new pauses json. Required: title or max duration. Search pauses jsons first to avoid duplicates. API summary: Create Pauses.
create_profiles_jsonChanges dataCreate a new profiles json. Required: title, max out records, can transfer call, monitoring modes or gpt functions. Search profiles jsons first to avoid duplicates. API summary: Create Profiles.
create_provisioning_brands_jsonChanges dataCreate a new provisioning brands json. Required: name or key. Search provisioning brands jsons first to avoid duplicates. API summary: Create ProvisioningBrands.
create_provisioning_models_jsonChanges dataCreate a new provisioning models json. Required: name or max lines. Search provisioning models jsons first to avoid duplicates. API summary: Create ProvisioningModels.
create_provisioning_phones_jsonChanges dataCreate a new provisioning phones json. Required: mac address or template. Search provisioning phones jsons first to avoid duplicates. API summary: Create ProvisioningPhones.
create_provisioning_templates_jsonChanges dataCreate a new provisioning templates json. Required: title or model. Search provisioning templates jsons first to avoid duplicates. API summary: Create ProvisioningTemplates.
create_qa_questions_jsonChanges dataCreate a new qa questions json. Required: title or type. Search qa questions jsons first to avoid duplicates. API summary: Create QaQuestions.
create_qa_reviews_jsonChanges dataCreate a new qa reviews json. Search qa reviews jsons first to avoid duplicates. API summary: Create QaReviews.
create_qaforms_jsonChanges dataCreate a new qaforms json. Required: title or initial score. Search qaforms jsons first to avoid duplicates. API summary: Create Qaforms.
create_queues_jsonChanges dataCreate a new queues json. Required: name, title or type. Search queues jsons first to avoid duplicates. API summary: Create Queues.
create_recordings_jsonChanges dataCreate a new recordings json. Required: title or filename. Search recordings jsons first to avoid duplicates. API summary: Create Recordings.
create_reports_jsonChanges dataCreate a new reports json. Required: title or repetition. Search reports jsons first to avoid duplicates. API summary: Create Reports.
create_rights_to_call_jsonChanges dataCreate a new rights to call json. Required: title. Search rights to call jsons first to avoid duplicates. API summary: Create RightsToCall.
create_roles_jsonDeletesCreate a new roles json. Required: title. Search roles jsons first to avoid duplicates. Destructive action; may require approval. API summary: Create Roles.
create_routings_calls_announcements_jsonChanges dataCreate a new routings calls announcements json. Required: title or next destination. Search routings calls announcements jsons first to avoid duplicates. API summary: Create RoutingsCallsAnnouncements.
create_routings_calls_call_steerings_jsonChanges dataCreate a new routings calls call steerings json. Required: title, language, speech duration, silence duration, mode or application. Search routings calls call steerings jsons first to avoid duplicates. API summary: Create RoutingsCallsCallSteerings.
create_routings_calls_clids_jsonChanges dataCreate a new routings calls clids json. Required: number or priority. Search routings calls clids jsons first to avoid duplicates. API summary: Create RoutingsCallsClids.
create_routings_calls_conferences_jsonChanges dataCreate a new routings calls conferences json. Required: title, number or language. Search routings calls conferences jsons first to avoid duplicates. API summary: Create RoutingsCallsConferences.
create_routings_calls_custom_contexts_jsonChanges dataCreate a new routings calls custom contexts json. Required: title or next destination. Search routings calls custom contexts jsons first to avoid duplicates. API summary: Create RoutingsCallsCustomContexts.
create_routings_calls_inbounds_jsonChanges dataCreate a new routings calls inbounds json. Required: title or next destination. Search routings calls inbounds jsons first to avoid duplicates. API summary: Create RoutingsCallsInbounds.
create_routings_calls_ivrs_jsonChanges dataCreate a new routings calls ivrs json. Required: title, shortcut, timeout or loops. Search routings calls ivrs jsons first to avoid duplicates. API summary: Create RoutingsCallsIvrs.
create_routings_calls_languages_jsonChanges dataCreate a new routings calls languages json. Required: title, code or next destination. Search routings calls languages jsons first to avoid duplicates. API summary: Create RoutingsCallsLanguages.
create_routings_calls_missed_calls_jsonChanges dataCreate a new routings calls missed calls json. Required: title, queue or next destination. Search routings calls missed calls jsons first to avoid duplicates. API summary: Create RoutingsCallsMissedCalls.
create_routings_calls_outbound_jsonChanges dataCreate a new routings calls outbound json. Required: title or dialing rules. Search routings calls outbound jsons first to avoid duplicates. API summary: Create RoutingsCallsOutbound.
create_routings_calls_ring_groups_jsonChanges dataCreate a new routings calls ring groups json. Required: number, title or next destination. Search routings calls ring groups jsons first to avoid duplicates. API summary: Create RoutingsCallsRingGroups.
create_routings_calls_time_conditions_jsonChanges dataCreate a new routings calls time conditions json. Required: title, time, truegoto or falsegoto. Search routings calls time conditions jsons first to avoid duplicates. API summary: Create RoutingsCallsTimeConditions.
create_routings_calls_trunks_jsonChanges dataCreate a new routings calls trunks json. Required: name or title. Search routings calls trunks jsons first to avoid duplicates. API summary: Create RoutingsCallsTrunks.
create_routings_calls_tts_announcements_jsonChanges dataCreate a new routings calls tts announcements json. Required: title, text, voice, ssml text, application or speed. Search routings calls tts announcements jsons first to avoid duplicates. API summary: Create RoutingsCallsTtsAnnouncements.
create_routings_fbmchats_automessages_jsonChanges dataCreate a new routings fbmchats automessages json. Required: title or next destination. Search routings fbmchats automessages jsons first to avoid duplicates. API summary: Create RoutingsFbmchatsAutomessages.
create_routings_fbmchats_automessages_messages_jsonChanges dataCreate a new routings fbmchats automessages messages json. Required: start time or type. Search routings fbmchats automessages messages jsons first to avoid duplicates. API summary: Create RoutingsFbmchatsAutomessagesMessages.
create_routings_fbmchats_chatbot_jsonChanges dataCreate a new routings fbmchats chatbot json. Required: title or fallback. Search routings fbmchats chatbot jsons first to avoid duplicates. API summary: Create RoutingsFbmchatsChatbot.
create_routings_fbmchats_decision_trees_jsonChanges dataCreate a new routings fbmchats decision trees json. Required: title. Search routings fbmchats decision trees jsons first to avoid duplicates. API summary: Create RoutingsFbmchatsDecisionTrees.
create_routings_fbmchats_terminate_jsonChanges dataCreate a new routings fbmchats terminate json. Required: title or disconnection cause. Search routings fbmchats terminate jsons first to avoid duplicates. API summary: Create RoutingsFbmchatsTerminate.
create_routings_fbmchats_time_conditions_jsonChanges dataCreate a new routings fbmchats time conditions json. Required: title, time, truegoto or falsegoto. Search routings fbmchats time conditions jsons first to avoid duplicates. API summary: Create RoutingsFbmchatsTimeConditions.
create_routings_igdmchats_automessages_jsonChanges dataCreate a new routings igdmchats automessages json. Required: title or next destination. Search routings igdmchats automessages jsons first to avoid duplicates. API summary: Create RoutingsIgdmchatsAutomessages.
create_routings_igdmchats_automessages_messages_jsonChanges dataCreate a new routings igdmchats automessages messages json. Required: start time or type. Search routings igdmchats automessages messages jsons first to avoid duplicates. API summary: Create RoutingsIgdmchatsAutomessagesMessages.
create_routings_igdmchats_chatbot_jsonChanges dataCreate a new routings igdmchats chatbot json. Required: title or fallback. Search routings igdmchats chatbot jsons first to avoid duplicates. API summary: Create RoutingsIgdmchatsChatbot.
create_routings_igdmchats_decision_trees_jsonChanges dataCreate a new routings igdmchats decision trees json. Required: title. Search routings igdmchats decision trees jsons first to avoid duplicates. API summary: Create RoutingsIgdmchatsDecisionTrees.
create_routings_igdmchats_terminate_jsonChanges dataCreate a new routings igdmchats terminate json. Required: title or disconnection cause. Search routings igdmchats terminate jsons first to avoid duplicates. API summary: Create RoutingsIgdmchatsTerminate.
create_routings_igdmchats_time_conditions_jsonChanges dataCreate a new routings igdmchats time conditions json. Required: title, time, truegoto or falsegoto. Search routings igdmchats time conditions jsons first to avoid duplicates. API summary: Create RoutingsIgdmchatsTimeConditions.
create_routings_smschats_automessages_jsonChanges dataCreate a new routings smschats automessages json. Required: title or next destination. Search routings smschats automessages jsons first to avoid duplicates. API summary: Create RoutingsSmschatsAutomessages.
create_routings_smschats_automessages_messages_jsonChanges dataCreate a new routings smschats automessages messages json. Required: start time or type. Search routings smschats automessages messages jsons first to avoid duplicates. API summary: Create RoutingsSmschatsAutomessagesMessages.
create_routings_smschats_chatbot_jsonChanges dataCreate a new routings smschats chatbot json. Required: title or fallback. Search routings smschats chatbot jsons first to avoid duplicates. API summary: Create RoutingsSmschatsChatbot.
create_routings_smschats_decision_trees_jsonChanges dataCreate a new routings smschats decision trees json. Required: title. Search routings smschats decision trees jsons first to avoid duplicates. API summary: Create RoutingsSmschatsDecisionTrees.
create_routings_smschats_inbound_jsonChanges dataCreate a new routings smschats inbound json. Required: title, next destination, connector or priority. Search routings smschats inbound jsons first to avoid duplicates. API summary: Create RoutingsSmschatsInbound.
create_routings_smschats_terminate_jsonChanges dataCreate a new routings smschats terminate json. Required: title or disconnection cause. Search routings smschats terminate jsons first to avoid duplicates. API summary: Create RoutingsSmschatsTerminate.
create_routings_smschats_time_conditions_jsonChanges dataCreate a new routings smschats time conditions json. Required: title, time, truegoto or falsegoto. Search routings smschats time conditions jsons first to avoid duplicates. API summary: Create RoutingsSmschatsTimeConditions.
create_routings_socialmedia_fbchats_inbound_jsonChanges dataCreate a new routings socialmedia fbchats inbound json. Required: title or next destination. Search routings socialmedia fbchats inbound jsons first to avoid duplicates. API summary: Create RoutingsSocialmediaFbchatsInbound.
create_routings_socialmedia_igchats_inbound_jsonChanges dataCreate a new routings socialmedia igchats inbound json. Required: title or next destination. Search routings socialmedia igchats inbound jsons first to avoid duplicates. API summary: Create RoutingsSocialmediaIgchatsInbound.
create_routings_socialmedia_inbound_jsonChanges dataCreate a new routings socialmedia inbound json. Required: title or next destination. Search routings socialmedia inbound jsons first to avoid duplicates. API summary: Create RoutingsSocialmediaInbound.
create_routings_vbrchats_automessages_jsonChanges dataCreate a new routings vbrchats automessages json. Required: title or next destination. Search routings vbrchats automessages jsons first to avoid duplicates. API summary: Create RoutingsVbrchatsAutomessages.
create_routings_vbrchats_automessages_messages_jsonChanges dataCreate a new routings vbrchats automessages messages json. Required: start time or type. Search routings vbrchats automessages messages jsons first to avoid duplicates. API summary: Create RoutingsVbrchatsAutomessagesMessages.
create_routings_vbrchats_chatbot_jsonChanges dataCreate a new routings vbrchats chatbot json. Required: title or fallback. Search routings vbrchats chatbot jsons first to avoid duplicates. API summary: Create RoutingsVbrchatsChatbot.
create_routings_vbrchats_decision_trees_jsonChanges dataCreate a new routings vbrchats decision trees json. Required: title. Search routings vbrchats decision trees jsons first to avoid duplicates. API summary: Create RoutingsVbrchatsDecisionTrees.
create_routings_vbrchats_inbound_jsonChanges dataCreate a new routings vbrchats inbound json. Required: title or next destination. Search routings vbrchats inbound jsons first to avoid duplicates. API summary: Create RoutingsVbrchatsInbound.
create_routings_vbrchats_terminate_jsonChanges dataCreate a new routings vbrchats terminate json. Required: title or disconnection cause. Search routings vbrchats terminate jsons first to avoid duplicates. API summary: Create RoutingsVbrchatsTerminate.
create_routings_vbrchats_time_conditions_jsonChanges dataCreate a new routings vbrchats time conditions json. Required: title, time, truegoto or falsegoto. Search routings vbrchats time conditions jsons first to avoid duplicates. API summary: Create RoutingsVbrchatsTimeConditions.
create_routings_wapchats_automessages_jsonChanges dataCreate a new routings wapchats automessages json. Required: title or next destination. Search routings wapchats automessages jsons first to avoid duplicates. API summary: Create RoutingsWapchatsAutomessages.
create_routings_wapchats_automessages_messages_jsonChanges dataCreate a new routings wapchats automessages messages json. Required: start time or type. Search routings wapchats automessages messages jsons first to avoid duplicates. API summary: Create RoutingsWapchatsAutomessagesMessages.
create_routings_wapchats_chatbot_jsonChanges dataCreate a new routings wapchats chatbot json. Required: title or fallback. Search routings wapchats chatbot jsons first to avoid duplicates. API summary: Create RoutingsWapchatsChatbot.
create_routings_wapchats_decision_trees_jsonChanges dataCreate a new routings wapchats decision trees json. Required: title. Search routings wapchats decision trees jsons first to avoid duplicates. API summary: Create RoutingsWapchatsDecisionTrees.
create_routings_wapchats_inbound_jsonChanges dataCreate a new routings wapchats inbound json. Required: title or next destination. Search routings wapchats inbound jsons first to avoid duplicates. API summary: Create RoutingsWapchatsInbound.
create_routings_wapchats_terminate_jsonChanges dataCreate a new routings wapchats terminate json. Required: title or disconnection cause. Search routings wapchats terminate jsons first to avoid duplicates. API summary: Create RoutingsWapchatsTerminate.
create_routings_wapchats_time_conditions_jsonChanges dataCreate a new routings wapchats time conditions json. Required: title, time, truegoto or falsegoto. Search routings wapchats time conditions jsons first to avoid duplicates. API summary: Create RoutingsWapchatsTimeConditions.
create_routings_webchats_automessages_jsonChanges dataCreate a new routings webchats automessages json. Required: title or next destination. Search routings webchats automessages jsons first to avoid duplicates. API summary: Create RoutingsWebchatsAutomessages.
create_routings_webchats_automessages_messages_jsonChanges dataCreate a new routings webchats automessages messages json. Required: start time or type. Search routings webchats automessages messages jsons first to avoid duplicates. API summary: Create RoutingsWebchatsAutomessagesMessages.
create_routings_webchats_chatbot_jsonChanges dataCreate a new routings webchats chatbot json. Required: title or fallback. Search routings webchats chatbot jsons first to avoid duplicates. API summary: Create RoutingsWebchatsChatbot.
create_routings_webchats_decision_trees_jsonChanges dataCreate a new routings webchats decision trees json. Required: title. Search routings webchats decision trees jsons first to avoid duplicates. API summary: Create RoutingsWebchatsDecisionTrees.
create_routings_webchats_inbound_jsonChanges dataCreate a new routings webchats inbound json. Required: title, next destination or language. Search routings webchats inbound jsons first to avoid duplicates. API summary: Create RoutingsWebchatsInbound.
create_routings_webchats_terminate_jsonChanges dataCreate a new routings webchats terminate json. Required: title or disconnection cause. Search routings webchats terminate jsons first to avoid duplicates. API summary: Create RoutingsWebchatsTerminate.
create_routings_webchats_time_conditions_jsonChanges dataCreate a new routings webchats time conditions json. Required: title, time, truegoto or falsegoto. Search routings webchats time conditions jsons first to avoid duplicates. API summary: Create RoutingsWebchatsTimeConditions.
create_saved_filters_jsonChanges dataCreate a new saved filters json. Required: title. Search saved filters jsons first to avoid duplicates. API summary: Create SavedFilters.
create_sip_devices_jsonChanges dataCreate a new sip devices json. Required: name or title. Search sip devices jsons first to avoid duplicates. API summary: Create SipDevices.
create_social_media_comment_reactions_jsonChanges dataCreate a new social media comment reactions json. Search social media comment reactions jsons first to avoid duplicates. API summary: Create SocialMediaCommentReactions.
create_social_media_comments_jsonChanges dataCreate a new social media comments json. Required: interaction or activity. Search social media comments jsons first to avoid duplicates. API summary: Create SocialMediaComments.
create_social_media_contacts_jsonChanges dataCreate a new social media contacts json. Search social media contacts jsons first to avoid duplicates. API summary: Create SocialMediaContacts.
create_social_media_fb_contacts_jsonChanges dataCreate a new social media fb contacts json. Search social media fb contacts jsons first to avoid duplicates. API summary: Create SocialMediaFbContacts.
create_social_media_ig_contacts_jsonChanges dataCreate a new social media ig contacts json. Search social media ig contacts jsons first to avoid duplicates. API summary: Create SocialMediaIgContacts.
create_social_media_post_reactions_jsonChanges dataCreate a new social media post reactions json. Search social media post reactions jsons first to avoid duplicates. API summary: Create SocialMediaPostReactions.
create_social_media_posts_jsonChanges dataCreate a new social media posts json. Search social media posts jsons first to avoid duplicates. API summary: Create SocialMediaPosts.
create_social_media_views_jsonChanges dataCreate a new social media views json. Required: title. Search social media views jsons first to avoid duplicates. API summary: Create SocialMediaViews.
create_statuses_jsonChanges dataCreate a new statuses json. Required: title. Search statuses jsons first to avoid duplicates. API summary: Create Statuses.
create_system_announcements_jsonChanges dataCreate a new system announcements json. Required: title, text, type, from or to. Search system announcements jsons first to avoid duplicates. API summary: Create SystemAnnouncements.
create_system_notifications_jsonChanges dataCreate a new system notifications json. Required: status or user. Search system notifications jsons first to avoid duplicates. API summary: Create SystemNotifications.
create_system_users_jsonChanges dataCreate a new system users json. Required: body. Search system users jsons first to avoid duplicates. API summary: Create SystemUsers.
create_tabs_jsonChanges dataCreate a new tabs json. Required: title, url or display in. Search tabs jsons first to avoid duplicates. API summary: Create Tabs.
create_templates_jsonChanges dataCreate a new templates json. Required: title, format or usingtype. Search templates jsons first to avoid duplicates. API summary: Create Templates.
create_ticketChanges dataCreate a ticket. In `body` pass `title` and optionally `category`, `contact`, `user` (assignee), `priority` (LOW, MEDIUM, HIGH), `stage` and `description`.
create_tickets_categories_jsonChanges dataCreate a new tickets categories json. Required: title or status required. Search tickets categories jsons first to avoid duplicates. API summary: Create TicketsCategories.
create_tickets_macros_jsonChanges dataCreate a new tickets macros json. Required: title, display location ticket, options or position. Search tickets macros jsons first to avoid duplicates. API summary: Create TicketsMacros.
create_tickets_rules_jsonChanges dataCreate a new tickets rules json. Required: title, direction, active or order. Search tickets rules jsons first to avoid duplicates. API summary: Create TicketsRules.
create_tickets_sla_jsonChanges dataCreate a new tickets sla json. Required: title, response low, response normal, response high, solution low or solution normal. Search tickets sla jsons first to avoid duplicates. API summary: Create TicketsSla.
create_tickets_views_jsonChanges dataCreate a new tickets views json. Required: title. Search tickets views jsons first to avoid duplicates. API summary: Create TicketsViews.
create_timegroups_jsonChanges dataCreate a new timegroups json. Required: title. Search timegroups jsons first to avoid duplicates. API summary: Create Timegroups.
create_user_custom_attribute_jsonChanges dataCreate a new user custom attribute json. Required: user or key. Search user custom attribute jsons first to avoid duplicates. API summary: Create UserCustomAttribute.
create_users_greetings_jsonChanges dataCreate a new users greetings json. Required: title. Search users greetings jsons first to avoid duplicates. API summary: Create UsersGreetings.
create_users_jsonChanges dataCreate a new users json. Required: body. Search users jsons first to avoid duplicates. API summary: Create Users.
create_wallboards_jsonChanges dataCreate a new wallboards json. Required: title or theme. Search wallboards jsons first to avoid duplicates. API summary: Create Wallboards.
create_webrtc_devices_jsonChanges dataCreate a new webrtc devices json. Required: name, title or application. Search webrtc devices jsons first to avoid duplicates. API summary: Create WebrtcDevices.
delete_accountsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Accounts.
delete_activitiescallrecordingsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ActivitiesCallRecordings.
delete_activitiescalltranscriptsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ActivitiesCallTranscripts.
delete_activitiesemailfilesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ActivitiesEmailFiles.
delete_activitiesfbmfilesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ActivitiesFbmFiles.
delete_activitiesigdmfilesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ActivitiesIgdmFiles.
delete_activitiesvbrcontactsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ActivitiesVbrContacts.
delete_activitiesvbrfilesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ActivitiesVbrFiles.
delete_activitieswapcontactsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ActivitiesWapContacts.
delete_activitieswapfilesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ActivitiesWapFiles.
delete_activitieswebdesignMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ActivitiesWebDesign.
delete_activitieswebfilesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ActivitiesWebFiles.
delete_agentsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Agents.
delete_aitopicsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete AiTopics.
delete_analyticsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Analytics.
delete_analyticsfoldersMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete AnalyticsFolders.
delete_analyticsmetricsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete AnalyticsMetrics.
delete_apitokenMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ApiToken.
delete_articlesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Articles.
delete_articlescommentsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ArticlesComments.
delete_articlesfoldersMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ArticlesFolders.
delete_articlestagsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ArticlesTags.
delete_batchMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Batch.
delete_blacklistdatabasesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete BlacklistDatabases.
delete_blacklistnumbersMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Blacklistnumbers.
delete_botsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Bots.
delete_campaignsrecordsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete CampaignsRecords.
delete_campaignstypesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete CampaignsTypes.
delete_chatemojiMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ChatEmoji.
delete_contactsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Contacts.
delete_crmdatabasesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete CrmDatabases.
delete_crmrecordsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete CrmRecords.
delete_crmrecordstypesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete CrmRecordsTypes.
delete_csatfieldsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Csatfields.
delete_csatformsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Csatforms.
delete_csatsurveysMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete CsatSurveys.
delete_customtranslationMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete CustomTranslation.
delete_databasesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Databases.
delete_eventsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Events.
delete_eventsconfigurationMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete EventsConfiguration.
delete_externalnumbersMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ExternalNumbers.
delete_externalsusersMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ExternalsUsers.
delete_formcrmfieldsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete FormCrmFields.
delete_formfieldsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete FormFields.
delete_genericdevicesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete GenericDevices.
delete_groupsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Groups.
delete_integrationsv2configsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Integrationsv2Configs.
delete_jsonsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Attempts.
delete_msteamsdevicesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete MsteamsDevices.
delete_musicsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Musics.
delete_npssurveysMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete NpsSurveys.
delete_pausesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Pauses.
delete_profilesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Profiles.
delete_provisioningbrandsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ProvisioningBrands.
delete_provisioningmodelsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ProvisioningModels.
delete_provisioningphonesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ProvisioningPhones.
delete_provisioningtemplatesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete ProvisioningTemplates.
delete_qaformsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Qaforms.
delete_qaquestionsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete QaQuestions.
delete_qareviewsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete QaReviews.
delete_queuesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Queues.
delete_recordingsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Recordings.
delete_reportsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Reports.
delete_rightstocallMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RightsToCall.
delete_rolesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Roles.
delete_routingscallsannouncementsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsCallsAnnouncements.
delete_routingscallscallsteeringsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsCallsCallSteerings.
delete_routingscallsclidsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsCallsClids.
delete_routingscallsconferencesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsCallsConferences.
delete_routingscallscustomcontextsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsCallsCustomContexts.
delete_routingscallsinboundsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsCallsInbounds.
delete_routingscallsivrsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsCallsIvrs.
delete_routingscallslanguagesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsCallsLanguages.
delete_routingscallsmissedcallsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsCallsMissedCalls.
delete_routingscallsoutboundMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsCallsOutbound.
delete_routingscallsringgroupsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsCallsRingGroups.
delete_routingscallstimeconditionsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsCallsTimeConditions.
delete_routingscallstrunksMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsCallsTrunks.
delete_routingscallsttsannouncementsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsCallsTtsAnnouncements.
delete_routingsfbmchatsautomessagesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsFbmchatsAutomessages.
delete_routingsfbmchatschatbotMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsFbmchatsChatbot.
delete_routingsfbmchatsdecisiontreesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsFbmchatsDecisionTrees.
delete_routingsfbmchatsterminateMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsFbmchatsTerminate.
delete_routingsfbmchatstimeconditionsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsFbmchatsTimeConditions.
delete_routingsigdmchatsautomessagesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsIgdmchatsAutomessages.
delete_routingsigdmchatschatbotMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsIgdmchatsChatbot.
delete_routingsigdmchatsdecisiontreesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsIgdmchatsDecisionTrees.
delete_routingsigdmchatsterminateMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsIgdmchatsTerminate.
delete_routingsigdmchatstimeconditionsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsIgdmchatsTimeConditions.
delete_routingssmschatsautomessagesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsSmschatsAutomessages.
delete_routingssmschatschatbotMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsSmschatsChatbot.
delete_routingssmschatsdecisiontreesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsSmschatsDecisionTrees.
delete_routingssmschatsinboundMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsSmschatsInbound.
delete_routingssmschatsterminateMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsSmschatsTerminate.
delete_routingssmschatstimeconditionsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsSmschatsTimeConditions.
delete_routingssocialmediafbchatsinboundMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsSocialmediaFbchatsInbound.
delete_routingssocialmediaigchatsinboundMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsSocialmediaIgchatsInbound.
delete_routingssocialmediainboundMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsSocialmediaInbound.
delete_routingsvbrchatsautomessagesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsVbrchatsAutomessages.
delete_routingsvbrchatschatbotMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsVbrchatsChatbot.
delete_routingsvbrchatsdecisiontreesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsVbrchatsDecisionTrees.
delete_routingsvbrchatsinboundMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsVbrchatsInbound.
delete_routingsvbrchatsterminateMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsVbrchatsTerminate.
delete_routingsvbrchatstimeconditionsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsVbrchatsTimeConditions.
delete_routingswapchatsautomessagesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsWapchatsAutomessages.
delete_routingswapchatschatbotMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsWapchatsChatbot.
delete_routingswapchatsdecisiontreesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsWapchatsDecisionTrees.
delete_routingswapchatsinboundMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsWapchatsInbound.
delete_routingswapchatsterminateMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsWapchatsTerminate.
delete_routingswapchatstimeconditionsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsWapchatsTimeConditions.
delete_routingswebchatsautomessagesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsWebchatsAutomessages.
delete_routingswebchatschatbotMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsWebchatsChatbot.
delete_routingswebchatsdecisiontreesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsWebchatsDecisionTrees.
delete_routingswebchatsinboundMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsWebchatsInbound.
delete_routingswebchatsterminateMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsWebchatsTerminate.
delete_routingswebchatstimeconditionsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete RoutingsWebchatsTimeConditions.
delete_savedfiltersMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete SavedFilters.
delete_sipdevicesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete SipDevices.
delete_socialmediacommentattachmentsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete SocialMediaCommentAttachments.
delete_socialmediacommentreactionsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete SocialMediaCommentReactions.
delete_socialmediacommentsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete SocialMediaComments.
delete_socialmediacontactsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete SocialMediaContacts.
delete_socialmediafbcontactsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete SocialMediaFbContacts.
delete_socialmediaigcontactsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete SocialMediaIgContacts.
delete_socialmediapostattachmentsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete SocialMediaPostAttachments.
delete_socialmediapostreactionsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete SocialMediaPostReactions.
delete_socialmediapostsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete SocialMediaPosts.
delete_socialmediaviewsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete SocialMediaViews.
delete_statusesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Statuses.
delete_systemannouncementsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete SystemAnnouncements.
delete_systemnotificationsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete SystemNotifications.
delete_systemusersMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete SystemUsers.
delete_tabsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Tabs.
delete_templatesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Templates.
delete_ticketsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Tickets.
delete_ticketscategoriesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete TicketsCategories.
delete_ticketsmacrosMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete TicketsMacros.
delete_ticketsrulesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete TicketsRules.
delete_ticketsslaMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete TicketsSla.
delete_ticketsviewsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete TicketsViews.
delete_timegroupsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Timegroups.
delete_usercustomattributeMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete UserCustomAttribute.
delete_usersMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Users.
delete_usersgreetingsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete UsersGreetings.
delete_wallboardsMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete Wallboards.
delete_webrtcdevicesMoves moneyPermanently delete a json by name. Financial or irreversible action; may require approval. API summary: Delete WebrtcDevices.
get_accountGet one account by its `name` (the account ID).
get_activityGet one activity by its `name` (the activity ID).
get_callGet one call record by its `name` (the call ID).
get_contactGet one contact by its `name` (the contact ID), with account, custom fields and details.
get_crm_recordGet one CRM record by its `name` (the record ID).
get_emailGet one email by its `name` (the email ID).
get_ticketGet one ticket by its `name` (the ticket ID), with title, stage, priority, category, contact and assigned user.
get_userGet one user by their `name` (the user ID).
list_accountsList accounts (customer companies). Narrow with `filter` (field, operator, value) and use `take` and `offset` for paging.
list_activitiesList activities (calls, emails, chats, comments and more). Narrow with `filter` (field, operator, value), e.g. by ticket or contact, and use `take` and `offset` for paging.
list_callsList call records. Narrow with `filter` (field, operator, value) and use `take` and `offset` for paging.
list_contactsList contacts. Narrow with `filter` (field, operator, value), e.g. field lastname contains Smith, and use `take` and `offset` for paging.
list_crm_databasesList the CRM databases that contacts and accounts are stored in.
list_crm_recordsList CRM records (such as deals). Narrow with `filter` (field, operator, value) and use `take` and `offset` for paging.
list_emailsList emails. Narrow with `filter` (field, operator, value) and use `take` and `offset` for paging.
list_jsons_accounts_snapshots_readList jsons. API summary: Read AccountsSnapshots.
list_jsons_activities_attempt_readList jsons. API summary: Read ActivitiesAttempt.
list_jsons_activities_call_channels_readList jsons. API summary: Read ActivitiesCallChannels.
list_jsons_activities_call_recordings_readList jsons. API summary: Read ActivitiesCallRecordings.
list_jsons_activities_call_transcripts_readList jsons. API summary: Read ActivitiesCallTranscripts.
list_jsons_activities_comment_readList jsons. API summary: Read ActivitiesComment.
list_jsons_activities_contexts_readList jsons. API summary: Read ActivitiesContexts.
list_jsons_activities_email_files_readList jsons. API summary: Read ActivitiesEmailFiles.
list_jsons_activities_fbm_files_readList jsons. API summary: Read ActivitiesFbmFiles.
list_jsons_activities_fbm_messages_readList jsons. API summary: Read ActivitiesFbmMessages.
list_jsons_activities_fbm_readList jsons. API summary: Read ActivitiesFbm.
list_jsons_activities_igdm_files_readList jsons. API summary: Read ActivitiesIgdmFiles.
list_jsons_activities_igdm_messages_readList jsons. API summary: Read ActivitiesIgdmMessages.
list_jsons_activities_igdm_readList jsons. API summary: Read ActivitiesIgdm.
list_jsons_activities_sms_messages_readList jsons. API summary: Read ActivitiesSmsMessages.
list_jsons_activities_sms_readList jsons. API summary: Read ActivitiesSms.
list_jsons_activities_social_media_readList jsons. API summary: Read ActivitiesSocialMedia.
list_jsons_activities_vbr_contacts_readList jsons. API summary: Read ActivitiesVbrContacts.
list_jsons_activities_vbr_files_readList jsons. API summary: Read ActivitiesVbrFiles.
list_jsons_activities_vbr_messages_readList jsons. API summary: Read ActivitiesVbrMessages.
list_jsons_activities_vbr_readList jsons. API summary: Read ActivitiesVbr.
list_jsons_activities_wap_contacts_readList jsons. API summary: Read ActivitiesWapContacts.
list_jsons_activities_wap_files_readList jsons. API summary: Read ActivitiesWapFiles.
list_jsons_activities_wap_messages_readList jsons. API summary: Read ActivitiesWapMessages.
list_jsons_activities_wap_readList jsons. API summary: Read ActivitiesWap.
list_jsons_activities_web_design_readList jsons. API summary: Read ActivitiesWebDesign.
list_jsons_activities_web_files_readList jsons. API summary: Read ActivitiesWebFiles.
list_jsons_activities_web_messages_readList jsons. API summary: Read ActivitiesWebMessages.
list_jsons_activities_web_readList jsons. API summary: Read ActivitiesWeb.
list_jsons_activity_comment_history_readList jsons. API summary: Read ActivityCommentHistory.
list_jsons_agents_readList jsons. API summary: Read Agents.
list_jsons_ai_topics_readList jsons. API summary: Read AiTopics.
list_jsons_analytics_folders_readList jsons. API summary: Read AnalyticsFolders.
list_jsons_analytics_metrics_readList jsons. API summary: Read AnalyticsMetrics.
list_jsons_analytics_readList jsons. API summary: Read Analytics.
list_jsons_api_token_readList jsons. API summary: Read ApiToken.
list_jsons_articles_comments_readList jsons. API summary: Read ArticlesComments.
list_jsons_articles_folders_readList jsons. API summary: Read ArticlesFolders.
list_jsons_articles_readList jsons. API summary: Read Articles.
list_jsons_articles_tags_readList jsons. API summary: Read ArticlesTags.
list_jsons_attempts_readList jsons. API summary: Read Attempts.
list_jsons_batch_readList jsons. API summary: Read Batch.
list_jsons_billing_readList jsons. API summary: Read Billing.
list_jsons_blacklist_databases_readList jsons. API summary: Read BlacklistDatabases.
list_jsons_blacklist_snapshots_readList jsons. API summary: Read BlacklistSnapshots.
list_jsons_blacklistnumbers_readList jsons. API summary: Read Blacklistnumbers.
list_jsons_bots_readList jsons. API summary: Read Bots.
list_jsons_call_detail_readList jsons. API summary: Read CallDetail.
list_jsons_campaigns_records_readList jsons. API summary: Read CampaignsRecords.
list_jsons_campaigns_records_snapshots_readList jsons. API summary: Read CampaignsRecordsSnapshots.
list_jsons_campaigns_types_readList jsons. API summary: Read CampaignsTypes.
list_jsons_chat_emoji_readList jsons. API summary: Read ChatEmoji.
list_jsons_contacts_snapshots_readList jsons. API summary: Read ContactsSnapshots.
list_jsons_crm_databases_readList jsons. API summary: Read CrmDatabases.
list_jsons_crm_records_snapshots_readList jsons. API summary: Read CrmRecordsSnapshots.
list_jsons_crm_records_types_readList jsons. API summary: Read CrmRecordsTypes.
list_jsons_csat_surveys_readList jsons. API summary: Read CsatSurveys.
list_jsons_csatfields_readList jsons. API summary: Read Csatfields.
list_jsons_csatforms_readList jsons. API summary: Read Csatforms.
list_jsons_custom_translation_readList jsons. API summary: Read CustomTranslation.
list_jsons_databases_readList jsons. API summary: Read Databases.
list_jsons_events_activities_readList jsons. API summary: Read EventsActivities.
list_jsons_events_configuration_readList jsons. API summary: Read EventsConfiguration.
list_jsons_events_logs_readList jsons. API summary: Read EventsLogs.
list_jsons_events_readList jsons. API summary: Read Events.
list_jsons_external_numbers_readList jsons. API summary: Read ExternalNumbers.
list_jsons_externals_users_readList jsons. API summary: Read ExternalsUsers.
list_jsons_fax_readList jsons. API summary: Read Fax.
list_jsons_feature_codes_during_call_readList jsons. API summary: Read FeatureCodesDuringCall.
list_jsons_feature_codes_internal_app_readList jsons. API summary: Read FeatureCodesInternalApp.
list_jsons_form_crm_fields_readList jsons. API summary: Read FormCrmFields.
list_jsons_form_fields_readList jsons. API summary: Read FormFields.
list_jsons_generic_devices_readList jsons. API summary: Read GenericDevices.
list_jsons_groups_readList jsons. API summary: Read Groups.
list_jsons_integrations_configs_readList jsons. API summary: Read IntegrationsConfigs.
list_jsons_integrations_readList jsons. API summary: Read Integrations.
list_jsons_integrationsv2_configs_readList jsons. API summary: Read Integrationsv2Configs.
list_jsons_licences_readList jsons. API summary: Read Licences.
list_jsons_msteams_devices_readList jsons. API summary: Read MsteamsDevices.
list_jsons_musics_readList jsons. API summary: Read Musics.
list_jsons_national_holidays_readList jsons. API summary: Read Nationalholidays.
list_jsons_notification_setting_modules_readList jsons. API summary: Read NotificationSettingModules.
list_jsons_notification_settings_readList jsons. API summary: Read NotificationSettings.
list_jsons_nps_surveys_readList jsons. API summary: Read NpsSurveys.
list_jsons_pauses_readList jsons. API summary: Read Pauses.
list_jsons_profiles_readList jsons. API summary: Read Profiles.
list_jsons_provisioning_brands_readList jsons. API summary: Read ProvisioningBrands.
list_jsons_provisioning_configs_readList jsons. API summary: Read ProvisioningConfigs.
list_jsons_provisioning_families_readList jsons. API summary: Read ProvisioningFamilies.
list_jsons_provisioning_models_readList jsons. API summary: Read ProvisioningModels.
list_jsons_provisioning_phones_readList jsons. API summary: Read ProvisioningPhones.
list_jsons_provisioning_templates_readList jsons. API summary: Read ProvisioningTemplates.
list_jsons_qa_questions_readList jsons. API summary: Read QaQuestions.
list_jsons_qa_reviews_readList jsons. API summary: Read QaReviews.
list_jsons_qaforms_readList jsons. API summary: Read Qaforms.
list_jsons_queues_readList jsons. API summary: Read Queues.
list_jsons_recordings_readList jsons. API summary: Read Recordings.
list_jsons_reports_readList jsons. API summary: Read Reports.
list_jsons_rights_to_call_readList jsons. API summary: Read RightsToCall.
list_jsons_roles_readList jsons. API summary: Read Roles.
list_jsons_routings_calls_announcements_readList jsons. API summary: Read RoutingsCallsAnnouncements.
list_jsons_routings_calls_call_steerings_readList jsons. API summary: Read RoutingsCallsCallSteerings.
list_jsons_routings_calls_clids_readList jsons. API summary: Read RoutingsCallsClids.
list_jsons_routings_calls_conferences_readList jsons. API summary: Read RoutingsCallsConferences.
list_jsons_routings_calls_custom_contexts_readList jsons. API summary: Read RoutingsCallsCustomContexts.
list_jsons_routings_calls_inbounds_readList jsons. API summary: Read RoutingsCallsInbounds.
list_jsons_routings_calls_ivrs_readList jsons. API summary: Read RoutingsCallsIvrs.
list_jsons_routings_calls_languages_readList jsons. API summary: Read RoutingsCallsLanguages.
list_jsons_routings_calls_missed_calls_readList jsons. API summary: Read RoutingsCallsMissedCalls.
list_jsons_routings_calls_outbound_readList jsons. API summary: Read RoutingsCallsOutbound.
list_jsons_routings_calls_ring_groups_readList jsons. API summary: Read RoutingsCallsRingGroups.
list_jsons_routings_calls_time_conditions_readList jsons. API summary: Read RoutingsCallsTimeConditions.
list_jsons_routings_calls_trunks_readList jsons. API summary: Read RoutingsCallsTrunks.
list_jsons_routings_calls_tts_announcements_readList jsons. API summary: Read RoutingsCallsTtsAnnouncements.
list_jsons_routings_fbmchats_automessages_readList jsons. API summary: Read RoutingsFbmchatsAutomessages.
list_jsons_routings_fbmchats_chatbot_readList jsons. API summary: Read RoutingsFbmchatsChatbot.
list_jsons_routings_fbmchats_decision_trees_readList jsons. API summary: Read RoutingsFbmchatsDecisionTrees.
list_jsons_routings_fbmchats_terminate_readList jsons. API summary: Read RoutingsFbmchatsTerminate.
list_jsons_routings_fbmchats_time_conditions_readList jsons. API summary: Read RoutingsFbmchatsTimeConditions.
list_jsons_routings_igdmchats_automessages_readList jsons. API summary: Read RoutingsIgdmchatsAutomessages.
list_jsons_routings_igdmchats_chatbot_readList jsons. API summary: Read RoutingsIgdmchatsChatbot.
list_jsons_routings_igdmchats_decision_trees_readList jsons. API summary: Read RoutingsIgdmchatsDecisionTrees.
list_jsons_routings_igdmchats_terminate_readList jsons. API summary: Read RoutingsIgdmchatsTerminate.
list_jsons_routings_igdmchats_time_conditions_readList jsons. API summary: Read RoutingsIgdmchatsTimeConditions.
list_jsons_routings_smschats_automessages_readList jsons. API summary: Read RoutingsSmschatsAutomessages.
list_jsons_routings_smschats_chatbot_readList jsons. API summary: Read RoutingsSmschatsChatbot.
list_jsons_routings_smschats_decision_trees_readList jsons. API summary: Read RoutingsSmschatsDecisionTrees.
list_jsons_routings_smschats_inbound_readList jsons. API summary: Read RoutingsSmschatsInbound.
list_jsons_routings_smschats_terminate_readList jsons. API summary: Read RoutingsSmschatsTerminate.
list_jsons_routings_smschats_time_conditions_readList jsons. API summary: Read RoutingsSmschatsTimeConditions.
list_jsons_routings_socialmedia_fbchats_inbound_readList jsons. API summary: Read RoutingsSocialmediaFbchatsInbound.
list_jsons_routings_socialmedia_igchats_inbound_readList jsons. API summary: Read RoutingsSocialmediaIgchatsInbound.
list_jsons_routings_socialmedia_inbound_readList jsons. API summary: Read RoutingsSocialmediaInbound.
list_jsons_routings_vbrchats_automessages_readList jsons. API summary: Read RoutingsVbrchatsAutomessages.
list_jsons_routings_vbrchats_chatbot_readList jsons. API summary: Read RoutingsVbrchatsChatbot.
list_jsons_routings_vbrchats_decision_trees_readList jsons. API summary: Read RoutingsVbrchatsDecisionTrees.
list_jsons_routings_vbrchats_inbound_readList jsons. API summary: Read RoutingsVbrchatsInbound.
list_jsons_routings_vbrchats_terminate_readList jsons. API summary: Read RoutingsVbrchatsTerminate.
list_jsons_routings_vbrchats_time_conditions_readList jsons. API summary: Read RoutingsVbrchatsTimeConditions.
list_jsons_routings_wapchats_automessages_readList jsons. API summary: Read RoutingsWapchatsAutomessages.
list_jsons_routings_wapchats_chatbot_readList jsons. API summary: Read RoutingsWapchatsChatbot.
list_jsons_routings_wapchats_decision_trees_readList jsons. API summary: Read RoutingsWapchatsDecisionTrees.
list_jsons_routings_wapchats_inbound_readList jsons. API summary: Read RoutingsWapchatsInbound.
list_jsons_routings_wapchats_terminate_readList jsons. API summary: Read RoutingsWapchatsTerminate.
list_jsons_routings_wapchats_time_conditions_readList jsons. API summary: Read RoutingsWapchatsTimeConditions.
list_jsons_routings_webchats_automessages_readList jsons. API summary: Read RoutingsWebchatsAutomessages.
list_jsons_routings_webchats_chatbot_readList jsons. API summary: Read RoutingsWebchatsChatbot.
list_jsons_routings_webchats_decision_trees_readList jsons. API summary: Read RoutingsWebchatsDecisionTrees.
list_jsons_routings_webchats_inbound_readList jsons. API summary: Read RoutingsWebchatsInbound.
list_jsons_routings_webchats_terminate_readList jsons. API summary: Read RoutingsWebchatsTerminate.
list_jsons_routings_webchats_time_conditions_readList jsons. API summary: Read RoutingsWebchatsTimeConditions.
list_jsons_sip_devices_readList jsons. API summary: Read SipDevices.
list_jsons_social_media_comment_attachments_readList jsons. API summary: Read SocialMediaCommentAttachments.
list_jsons_social_media_comment_reactions_readList jsons. API summary: Read SocialMediaCommentReactions.
list_jsons_social_media_comments_readList jsons. API summary: Read SocialMediaComments.
list_jsons_social_media_contacts_readList jsons. API summary: Read SocialMediaContacts.
list_jsons_social_media_fb_contacts_readList jsons. API summary: Read SocialMediaFbContacts.
list_jsons_social_media_ig_contacts_readList jsons. API summary: Read SocialMediaIgContacts.
list_jsons_social_media_post_attachments_readList jsons. API summary: Read SocialMediaPostAttachments.
list_jsons_social_media_post_reactions_readList jsons. API summary: Read SocialMediaPostReactions.
list_jsons_social_media_posts_readList jsons. API summary: Read SocialMediaPosts.
list_jsons_social_media_views_readList jsons. API summary: Read SocialMediaViews.
list_jsons_stats_readList jsons. API summary: Read Stats.
list_jsons_statuses_readList jsons. API summary: Read Statuses.
list_jsons_system_announcements_readList jsons. API summary: Read SystemAnnouncements.
list_jsons_system_notifications_readList jsons. API summary: Read SystemNotifications.
list_jsons_system_users_readList jsons. API summary: Read SystemUsers.
list_jsons_tabs_readList jsons. API summary: Read Tabs.
list_jsons_templates_readList jsons. API summary: Read Templates.
list_jsons_tickets_categories_readList jsons. API summary: Read TicketsCategories.
list_jsons_tickets_macros_readList jsons. API summary: Read TicketsMacros.
list_jsons_tickets_rules_readList jsons. API summary: Read TicketsRules.
list_jsons_tickets_sla_readList jsons. API summary: Read TicketsSla.
list_jsons_tickets_snapshots_readList jsons. API summary: Read TicketsSnapshots.
list_jsons_tickets_views_readList jsons. API summary: Read TicketsViews.
list_jsons_timegroups_readList jsons. API summary: Read Timegroups.
list_jsons_transcripts_readList jsons. API summary: Read Transcripts.
list_jsons_user_custom_attribute_readList jsons. API summary: Read UserCustomAttribute.
list_jsons_users_greetings_readList jsons. API summary: Read UsersGreetings.
list_jsons_wallboards_readList jsons. API summary: Read Wallboards.
list_jsons_webrtc_devices_readList jsons. API summary: Read WebrtcDevices.
list_jsons_whatsapp_template_languages_readList jsons. API summary: Read WhatsappTemplateLanguages.
list_jsons_widgets_activities_readList jsons. API summary: Read WidgetsActivities.
list_jsons_widgets_dashboards_readList jsons. API summary: Read WidgetsDashboards.
list_jsons_widgets_wallboards_readList jsons. API summary: Read WidgetsWallboards.
list_queuesList queues (call, email and chat queues).
list_sms_messagesList SMS conversations. Narrow with `filter` (field, operator, value) and use `take` and `offset` for paging.
list_statusesList the statuses that can be set on tickets and activities.
list_ticket_categoriesList ticket categories. Use this to find the category name to set on a ticket.
list_ticketsList tickets. Narrow with `filter` (field, operator, value), e.g. field stage eq OPEN, and use `sort`, `take` and `offset` for paging.
list_usersList Daktela users (agents). Use this to find the user name to assign tickets to.
search_accounts_snapshots_jsonsSearch accounts snapshots jsons by take, sort or filter. Use this to find existing accounts snapshots jsons before creating a new accounts snapshots json. Results are paginated. API summary: Fetch AccountsSnapshots.
search_activities_attempt_jsonsSearch activities attempt jsons by take, sort or filter. Use this to find existing activities attempt jsons before creating a new activities attempt json. Results are paginated. API summary: Fetch ActivitiesAttempt.
search_activities_call_channels_jsonsSearch activities call channels jsons by take, sort or filter. Use this to find existing activities call channels jsons before creating a new activities call channels json. Results are paginated. API summary: Fetch ActivitiesCallChannels.
search_activities_call_flow_jsonsSearch activities call flow jsons by take, sort or filter. Use this to find existing activities call flow jsons before creating a new activities call flow json. Results are paginated. API summary: Fetch ActivitiesCallFlow.
search_activities_call_recordings_jsonsSearch activities call recordings jsons by take, sort or filter. Use this to find existing activities call recordings jsons before creating a new activities call recordings json. Results are paginated. API summary: Fetch ActivitiesCallRecordings.
search_activities_call_transcripts_jsonsSearch activities call transcripts jsons by take, sort or filter. Use this to find existing activities call transcripts jsons before creating a new activities call transcripts json. Results are paginated. API summary: Fetch ActivitiesCallTranscripts.
search_activities_comment_jsonsSearch activities comment jsons by take, sort or filter. Use this to find existing activities comment jsons before creating a new activities comment json. Results are paginated. API summary: Fetch ActivitiesComment.
search_activities_contexts_jsonsSearch activities contexts jsons by take, sort or filter. Use this to find existing activities contexts jsons before creating a new activities contexts json. Results are paginated. API summary: Fetch ActivitiesContexts.
search_activities_email_files_jsonsSearch activities email files jsons by take, sort or filter. Use this to find existing activities email files jsons before creating a new activities email files json. Results are paginated. API summary: Fetch ActivitiesEmailFiles.
search_activities_fbm_files_jsonsSearch activities fbm files jsons by take, sort or filter. Use this to find existing activities fbm files jsons before creating a new activities fbm files json. Results are paginated. API summary: Fetch ActivitiesFbmFiles.
search_activities_fbm_jsonsSearch activities fbm jsons by take, sort or filter. Use this to find existing activities fbm jsons before creating a new activities fbm json. Results are paginated. API summary: Fetch ActivitiesFbm.
search_activities_fbm_messages_jsonsSearch activities fbm messages jsons by take, sort or filter. Use this to find existing activities fbm messages jsons before creating a new activities fbm messages json. Results are paginated. API summary: Fetch ActivitiesFbmMessages.
search_activities_igdm_files_jsonsSearch activities igdm files jsons by take, sort or filter. Use this to find existing activities igdm files jsons before creating a new activities igdm files json. Results are paginated. API summary: Fetch ActivitiesIgdmFiles.
search_activities_igdm_jsonsSearch activities igdm jsons by take, sort or filter. Use this to find existing activities igdm jsons before creating a new activities igdm json. Results are paginated. API summary: Fetch ActivitiesIgdm.
search_activities_igdm_messages_jsonsSearch activities igdm messages jsons by take, sort or filter. Use this to find existing activities igdm messages jsons before creating a new activities igdm messages json. Results are paginated. API summary: Fetch ActivitiesIgdmMessages.
search_activities_sms_messages_jsonsSearch activities sms messages jsons by take, sort or filter. Use this to find existing activities sms messages jsons before creating a new activities sms messages json. Results are paginated. API summary: Fetch ActivitiesSmsMessages.
search_activities_social_media_jsonsSearch activities social media jsons by take, sort or filter. Use this to find existing activities social media jsons before creating a new activities social media json. Results are paginated. API summary: Fetch ActivitiesSocialMedia.
search_activities_topics_jsonsSearch activities topics jsons by take, sort or filter. Use this to find existing activities topics jsons before creating a new activities topics json. Results are paginated. API summary: Fetch ActivitiesTopics.
search_activities_vbr_contacts_jsonsSearch activities vbr contacts jsons by take, sort or filter. Use this to find existing activities vbr contacts jsons before creating a new activities vbr contacts json. Results are paginated. API summary: Fetch ActivitiesVbrContacts.
search_activities_vbr_files_jsonsSearch activities vbr files jsons by take, sort or filter. Use this to find existing activities vbr files jsons before creating a new activities vbr files json. Results are paginated. API summary: Fetch ActivitiesVbrFiles.
search_activities_vbr_jsonsSearch activities vbr jsons by take, sort or filter. Use this to find existing activities vbr jsons before creating a new activities vbr json. Results are paginated. API summary: Fetch ActivitiesVbr.
search_activities_vbr_messages_jsonsSearch activities vbr messages jsons by take, sort or filter. Use this to find existing activities vbr messages jsons before creating a new activities vbr messages json. Results are paginated. API summary: Fetch ActivitiesVbrMessages.
search_activities_wap_contacts_jsonsSearch activities wap contacts jsons by take, sort or filter. Use this to find existing activities wap contacts jsons before creating a new activities wap contacts json. Results are paginated. API summary: Fetch ActivitiesWapContacts.
search_activities_wap_files_jsonsSearch activities wap files jsons by take, sort or filter. Use this to find existing activities wap files jsons before creating a new activities wap files json. Results are paginated. API summary: Fetch ActivitiesWapFiles.
search_activities_wap_jsonsSearch activities wap jsons by take, sort or filter. Use this to find existing activities wap jsons before creating a new activities wap json. Results are paginated. API summary: Fetch ActivitiesWap.
search_activities_wap_messages_jsonsSearch activities wap messages jsons by take, sort or filter. Use this to find existing activities wap messages jsons before creating a new activities wap messages json. Results are paginated. API summary: Fetch ActivitiesWapMessages.
search_activities_web_design_jsonsSearch activities web design jsons by take, sort or filter. Use this to find existing activities web design jsons before creating a new activities web design json. Results are paginated. API summary: Fetch ActivitiesWebDesign.
search_activities_web_files_jsonsSearch activities web files jsons by take, sort or filter. Use this to find existing activities web files jsons before creating a new activities web files json. Results are paginated. API summary: Fetch ActivitiesWebFiles.
search_activities_web_jsonsSearch activities web jsons by take, sort or filter. Use this to find existing activities web jsons before creating a new activities web json. Results are paginated. API summary: Fetch ActivitiesWeb.
search_activities_web_messages_jsonsSearch activities web messages jsons by take, sort or filter. Use this to find existing activities web messages jsons before creating a new activities web messages json. Results are paginated. API summary: Fetch ActivitiesWebMessages.
search_activity_comment_history_jsonsSearch activity comment history jsons by take, sort or filter. Use this to find existing activity comment history jsons before creating a new activity comment history json. Results are paginated. API summary: Fetch ActivityCommentHistory.
search_agents_jsonsSearch agents jsons by take, sort or filter. Use this to find existing agents jsons before creating a new agents json. Results are paginated. API summary: Fetch Agents.
search_ai_topics_jsonsSearch ai topics jsons by take, sort or filter. Use this to find existing ai topics jsons before creating a new ai topics json. Results are paginated. API summary: Fetch AiTopics.
search_analytics_folders_jsonsSearch analytics folders jsons by take, sort or filter. Use this to find existing analytics folders jsons before creating a new analytics folders json. Results are paginated. API summary: Fetch AnalyticsFolders.
search_analytics_jsonsSearch analytics jsons by take, sort or filter. Use this to find existing analytics jsons before creating a new analytics json. Results are paginated. API summary: Fetch Analytics.
search_analytics_metrics_jsonsSearch analytics metrics jsons by take, sort or filter. Use this to find existing analytics metrics jsons before creating a new analytics metrics json. Results are paginated. API summary: Fetch AnalyticsMetrics.
search_api_token_jsonsSearch api token jsons by take, sort or filter. Use this to find existing api token jsons before creating a new api token json. Results are paginated. API summary: Fetch ApiToken.
search_articles_comments_jsonsSearch articles comments jsons by take, sort or filter. Use this to find existing articles comments jsons before creating a new articles comments json. Results are paginated. API summary: Fetch ArticlesComments.
search_articles_folders_jsonsSearch articles folders jsons by take, sort or filter. Use this to find existing articles folders jsons before creating a new articles folders json. Results are paginated. API summary: Fetch ArticlesFolders.
search_articles_jsonsSearch articles jsons by take, sort or filter. Use this to find existing articles jsons before creating a new articles json. Results are paginated. API summary: Fetch Articles.
search_articles_tags_jsonsSearch articles tags jsons by take, sort or filter. Use this to find existing articles tags jsons before creating a new articles tags json. Results are paginated. API summary: Fetch ArticlesTags.
search_attempts_jsonsSearch attempts jsons by take, sort or filter. Use this to find existing attempts jsons before creating a new attempts json. Results are paginated. API summary: Fetch Attempts.
search_audit_jsonsSearch audit jsons by take, sort or filter. Use this to find existing audit jsons before creating a new audit json. Results are paginated. API summary: Fetch Audit.
search_batch_jsonsSearch batch jsons by take, sort or filter. Use this to find existing batch jsons before creating a new batch json. Results are paginated. API summary: Fetch Batch.
search_billing_jsonsSearch billing jsons by take, sort or filter. Use this to find existing billing jsons before creating a new billing json. Results are paginated. API summary: Fetch Billing.
search_blacklist_databases_jsonsSearch blacklist databases jsons by take, sort or filter. Use this to find existing blacklist databases jsons before creating a new blacklist databases json. Results are paginated. API summary: Fetch BlacklistDatabases.
search_blacklist_snapshots_jsonsSearch blacklist snapshots jsons by take, sort or filter. Use this to find existing blacklist snapshots jsons before creating a new blacklist snapshots json. Results are paginated. API summary: Fetch BlacklistSnapshots.
search_blacklistnumbers_jsonsSearch blacklistnumbers jsons by take, sort or filter. Use this to find existing blacklistnumbers jsons before creating a new blacklistnumbers json. Results are paginated. API summary: Fetch Blacklistnumbers.
search_bots_jsonsSearch bots jsons by take, sort or filter. Use this to find existing bots jsons before creating a new bots json. Results are paginated. API summary: Fetch Bots.
search_call_detail_jsonsSearch call detail jsons by take, sort or filter. Use this to find existing call detail jsons before creating a new call detail json. Results are paginated. API summary: Fetch CallDetail.
search_campaigns_records_jsonsSearch campaigns records jsons by take, sort or filter. Use this to find existing campaigns records jsons before creating a new campaigns records json. Results are paginated. API summary: Fetch CampaignsRecords.
search_campaigns_records_snapshots_jsonsSearch campaigns records snapshots jsons by take, sort or filter. Use this to find existing campaigns records snapshots jsons before creating a new campaigns records snapshots json. Results are paginated. API summary: Fetch CampaignsRecordsSnapshots.
search_campaigns_types_jsonsSearch campaigns types jsons by take, sort or filter. Use this to find existing campaigns types jsons before creating a new campaigns types json. Results are paginated. API summary: Fetch CampaignsTypes.
search_chat_emoji_jsonsSearch chat emoji jsons by take, sort or filter. Use this to find existing chat emoji jsons before creating a new chat emoji json. Results are paginated. API summary: Fetch ChatEmoji.
search_contacts_snapshots_jsonsSearch contacts snapshots jsons by take, sort or filter. Use this to find existing contacts snapshots jsons before creating a new contacts snapshots json. Results are paginated. API summary: Fetch ContactsSnapshots.
search_crm_records_snapshots_jsonsSearch crm records snapshots jsons by take, sort or filter. Use this to find existing crm records snapshots jsons before creating a new crm records snapshots json. Results are paginated. API summary: Fetch CrmRecordsSnapshots.
search_crm_records_types_jsonsSearch crm records types jsons by take, sort or filter. Use this to find existing crm records types jsons before creating a new crm records types json. Results are paginated. API summary: Fetch CrmRecordsTypes.
search_csat_surveys_jsonsSearch csat surveys jsons by take, sort or filter. Use this to find existing csat surveys jsons before creating a new csat surveys json. Results are paginated. API summary: Fetch CsatSurveys.
search_csatfields_jsonsSearch csatfields jsons by take, sort or filter. Use this to find existing csatfields jsons before creating a new csatfields json. Results are paginated. API summary: Fetch Csatfields.
search_csatforms_jsonsSearch csatforms jsons by take, sort or filter. Use this to find existing csatforms jsons before creating a new csatforms json. Results are paginated. API summary: Fetch Csatforms.
search_custom_translation_jsonsSearch custom translation jsons by take, sort or filter. Use this to find existing custom translation jsons before creating a new custom translation json. Results are paginated. API summary: Fetch CustomTranslation.
search_databases_jsonsSearch databases jsons by take, sort or filter. Use this to find existing databases jsons before creating a new databases json. Results are paginated. API summary: Fetch Databases.
search_deleted_entities_jsonsSearch deleted entities jsons by take, sort or filter. Use this to find existing deleted entities jsons before creating a new deleted entities json. Results are paginated. API summary: Fetch DeletedEntities.
search_events_activities_jsonsSearch events activities jsons by take, sort or filter. Use this to find existing events activities jsons before creating a new events activities json. Results are paginated. API summary: Fetch EventsActivities.
search_events_configuration_jsonsSearch events configuration jsons by take, sort or filter. Use this to find existing events configuration jsons before creating a new events configuration json. Results are paginated. API summary: Fetch EventsConfiguration.
search_events_jsonsSearch events jsons by take, sort or filter. Use this to find existing events jsons before creating a new events json. Results are paginated. API summary: Fetch Events.
search_events_logs_jsonsSearch events logs jsons by take, sort or filter. Use this to find existing events logs jsons before creating a new events logs json. Results are paginated. API summary: Fetch EventsLogs.
search_external_numbers_jsonsSearch external numbers jsons by take, sort or filter. Use this to find existing external numbers jsons before creating a new external numbers json. Results are paginated. API summary: Fetch ExternalNumbers.
search_externals_users_jsonsSearch externals users jsons by take, sort or filter. Use this to find existing externals users jsons before creating a new externals users json. Results are paginated. API summary: Fetch ExternalsUsers.
search_fax_jsonsSearch fax jsons by take, sort or filter. Use this to find existing fax jsons before creating a new fax json. Results are paginated. API summary: Fetch Fax.
search_feature_codes_during_call_jsonsSearch feature codes during call jsons by take, sort or filter. Use this to find existing feature codes during call jsons before creating a new feature codes during call json. Results are paginated. API summary: Fetch FeatureCodesDuringCall.
search_feature_codes_internal_app_jsonsSearch feature codes internal app jsons by take, sort or filter. Use this to find existing feature codes internal app jsons before creating a new feature codes internal app json. Results are paginated. API summary: Fetch FeatureCodesInternalApp.
search_form_crm_fields_jsonsSearch form crm fields jsons by take, sort or filter. Use this to find existing form crm fields jsons before creating a new form crm fields json. Results are paginated. API summary: Fetch FormCrmFields.
search_form_fields_jsonsSearch form fields jsons by take, sort or filter. Use this to find existing form fields jsons before creating a new form fields json. Results are paginated. API summary: Fetch FormFields.
search_generic_devices_jsonsSearch generic devices jsons by take, sort or filter. Use this to find existing generic devices jsons before creating a new generic devices json. Results are paginated. API summary: Fetch GenericDevices.
search_globals_jsonsSearch globals jsons by take, sort or filter. Use this to find existing globals jsons before creating a new globals json. Results are paginated. API summary: Fetch Globals.
search_globalsettings_jsonsSearch globalsettings jsons by take, sort or filter. Use this to find existing globalsettings jsons before creating a new globalsettings json. Results are paginated. API summary: Fetch Globalsettings.
search_groups_jsonsSearch groups jsons by take, sort or filter. Use this to find existing groups jsons before creating a new groups json. Results are paginated. API summary: Fetch Groups.
search_integrations_configs_jsonsSearch integrations configs jsons by take, sort or filter. Use this to find existing integrations configs jsons before creating a new integrations configs json. Results are paginated. API summary: Fetch IntegrationsConfigs.
search_integrations_jsonsSearch integrations jsons by take, sort or filter. Use this to find existing integrations jsons before creating a new integrations json. Results are paginated. API summary: Fetch Integrations.
search_integrationsv2_configs_jsonsSearch integrationsv2 configs jsons by take, sort or filter. Use this to find existing integrationsv2 configs jsons before creating a new integrationsv2 configs json. Results are paginated. API summary: Fetch Integrationsv2Configs.
search_integrationsv2_sync_logs_jsonsSearch integrationsv2 sync logs jsons by take, sort or filter. Use this to find existing integrationsv2 sync logs jsons before creating a new integrationsv2 sync logs json. Results are paginated. API summary: Fetch Integrationsv2SyncLogs.
search_jsonsSearch jsons. Use this to find existing jsons before creating a new json. API summary: Read SavedFilters.
search_licences_jsonsSearch licences jsons by take, sort or filter. Use this to find existing licences jsons before creating a new licences json. Results are paginated. API summary: Fetch Licences.
search_msteams_devices_jsonsSearch msteams devices jsons by take, sort or filter. Use this to find existing msteams devices jsons before creating a new msteams devices json. Results are paginated. API summary: Fetch MsteamsDevices.
search_musics_jsonsSearch musics jsons by take, sort or filter. Use this to find existing musics jsons before creating a new musics json. Results are paginated. API summary: Fetch Musics.
search_national_holidays_jsonsSearch national holidays jsons by take, sort or filter. Use this to find existing national holidays jsons before creating a new national holidays json. Results are paginated. API summary: Fetch Nationalholidays.
search_notification_setting_modules_jsonsSearch notification setting modules jsons by take, sort or filter. Use this to find existing notification setting modules jsons before creating a new notification setting modules json. Results are paginated. API summary: Fetch NotificationSettingModules.
search_notification_settings_jsonsSearch notification settings jsons by take, sort or filter. Use this to find existing notification settings jsons before creating a new notification settings json. Results are paginated. API summary: Fetch NotificationSettings.
search_nps_surveys_jsonsSearch nps surveys jsons by take, sort or filter. Use this to find existing nps surveys jsons before creating a new nps surveys json. Results are paginated. API summary: Fetch NpsSurveys.
search_pauses_jsonsSearch pauses jsons by take, sort or filter. Use this to find existing pauses jsons before creating a new pauses json. Results are paginated. API summary: Fetch Pauses.
search_profiles_jsonsSearch profiles jsons by take, sort or filter. Use this to find existing profiles jsons before creating a new profiles json. Results are paginated. API summary: Fetch Profiles.
search_provisioning_brands_jsonsSearch provisioning brands jsons by take, sort or filter. Use this to find existing provisioning brands jsons before creating a new provisioning brands json. Results are paginated. API summary: Fetch ProvisioningBrands.
search_provisioning_configs_jsonsSearch provisioning configs jsons by take, sort or filter. Use this to find existing provisioning configs jsons before creating a new provisioning configs json. Results are paginated. API summary: Fetch ProvisioningConfigs.
search_provisioning_families_jsonsSearch provisioning families jsons by take, sort or filter. Use this to find existing provisioning families jsons before creating a new provisioning families json. Results are paginated. API summary: Fetch ProvisioningFamilies.
search_provisioning_models_jsonsSearch provisioning models jsons by take, sort or filter. Use this to find existing provisioning models jsons before creating a new provisioning models json. Results are paginated. API summary: Fetch ProvisioningModels.
search_provisioning_phones_jsonsSearch provisioning phones jsons by take, sort or filter. Use this to find existing provisioning phones jsons before creating a new provisioning phones json. Results are paginated. API summary: Fetch ProvisioningPhones.
search_provisioning_templates_jsonsSearch provisioning templates jsons by take, sort or filter. Use this to find existing provisioning templates jsons before creating a new provisioning templates json. Results are paginated. API summary: Fetch ProvisioningTemplates.
search_qa_questions_jsonsSearch qa questions jsons by take, sort or filter. Use this to find existing qa questions jsons before creating a new qa questions json. Results are paginated. API summary: Fetch QaQuestions.
search_qa_reviews_jsonsSearch qa reviews jsons by take, sort or filter. Use this to find existing qa reviews jsons before creating a new qa reviews json. Results are paginated. API summary: Fetch QaReviews.
search_qaforms_jsonsSearch qaforms jsons by take, sort or filter. Use this to find existing qaforms jsons before creating a new qaforms json. Results are paginated. API summary: Fetch Qaforms.
search_realtime_sessions_jsonsSearch realtime sessions jsons by take, sort or filter. Use this to find existing realtime sessions jsons before creating a new realtime sessions json. Results are paginated. API summary: Fetch RealtimeSessions.
search_recordings_jsonsSearch recordings jsons by take, sort or filter. Use this to find existing recordings jsons before creating a new recordings json. Results are paginated. API summary: Fetch Recordings.
search_reports_jsonsSearch reports jsons by take, sort or filter. Use this to find existing reports jsons before creating a new reports json. Results are paginated. API summary: Fetch Reports.
search_rights_to_call_jsonsSearch rights to call jsons by take, sort or filter. Use this to find existing rights to call jsons before creating a new rights to call json. Results are paginated. API summary: Fetch RightsToCall.
search_roles_jsonsSearch roles jsons by take, sort or filter. Use this to find existing roles jsons before creating a new roles json. Results are paginated. API summary: Fetch Roles.
search_routings_calls_announcements_jsonsSearch routings calls announcements jsons by take, sort or filter. Use this to find existing routings calls announcements jsons before creating a new routings calls announcements json. Results are paginated. API summary: Fetch RoutingsCallsAnnouncements.
search_routings_calls_call_steerings_jsonsSearch routings calls call steerings jsons by take, sort or filter. Use this to find existing routings calls call steerings jsons before creating a new routings calls call steerings json. Results are paginated. API summary: Fetch RoutingsCallsCallSteerings.
search_routings_calls_clids_jsonsSearch routings calls clids jsons by take, sort or filter. Use this to find existing routings calls clids jsons before creating a new routings calls clids json. Results are paginated. API summary: Fetch RoutingsCallsClids.
search_routings_calls_conferences_jsonsSearch routings calls conferences jsons by take, sort or filter. Use this to find existing routings calls conferences jsons before creating a new routings calls conferences json. Results are paginated. API summary: Fetch RoutingsCallsConferences.
search_routings_calls_custom_contexts_jsonsSearch routings calls custom contexts jsons by take, sort or filter. Use this to find existing routings calls custom contexts jsons before creating a new routings calls custom contexts json. Results are paginated. API summary: Fetch RoutingsCallsCustomContexts.
search_routings_calls_inbounds_jsonsSearch routings calls inbounds jsons by take, sort or filter. Use this to find existing routings calls inbounds jsons before creating a new routings calls inbounds json. Results are paginated. API summary: Fetch RoutingsCallsInbounds.
search_routings_calls_ivrs_jsonsSearch routings calls ivrs jsons by take, sort or filter. Use this to find existing routings calls ivrs jsons before creating a new routings calls ivrs json. Results are paginated. API summary: Fetch RoutingsCallsIvrs.
search_routings_calls_languages_jsonsSearch routings calls languages jsons by take, sort or filter. Use this to find existing routings calls languages jsons before creating a new routings calls languages json. Results are paginated. API summary: Fetch RoutingsCallsLanguages.
search_routings_calls_missed_calls_jsonsSearch routings calls missed calls jsons by take, sort or filter. Use this to find existing routings calls missed calls jsons before creating a new routings calls missed calls json. Results are paginated. API summary: Fetch RoutingsCallsMissedCalls.
search_routings_calls_outbound_jsonsSearch routings calls outbound jsons by take, sort or filter. Use this to find existing routings calls outbound jsons before creating a new routings calls outbound json. Results are paginated. API summary: Fetch RoutingsCallsOutbound.
search_routings_calls_ring_groups_jsonsSearch routings calls ring groups jsons by take, sort or filter. Use this to find existing routings calls ring groups jsons before creating a new routings calls ring groups json. Results are paginated. API summary: Fetch RoutingsCallsRingGroups.
search_routings_calls_time_conditions_jsonsSearch routings calls time conditions jsons by take, sort or filter. Use this to find existing routings calls time conditions jsons before creating a new routings calls time conditions json. Results are paginated. API summary: Fetch RoutingsCallsTimeConditions.
search_routings_calls_trunks_jsonsSearch routings calls trunks jsons by take, sort or filter. Use this to find existing routings calls trunks jsons before creating a new routings calls trunks json. Results are paginated. API summary: Fetch RoutingsCallsTrunks.
search_routings_calls_tts_announcements_jsonsSearch routings calls tts announcements jsons by take, sort or filter. Use this to find existing routings calls tts announcements jsons before creating a new routings calls tts announcements json. Results are paginated. API summary: Fetch RoutingsCallsTtsAnnouncements.
search_routings_fbmchats_automessages_jsonsSearch routings fbmchats automessages jsons by take, sort or filter. Use this to find existing routings fbmchats automessages jsons before creating a new routings fbmchats automessages json. Results are paginated. API summary: Fetch RoutingsFbmchatsAutomessages.
search_routings_fbmchats_automessages_messages_jsonsSearch routings fbmchats automessages messages jsons by take, sort or filter. Use this to find existing routings fbmchats automessages messages jsons before creating a new routings fbmchats automessages messages json. Results are paginated. API summary: Fetch RoutingsFbmchatsAutomessagesMessages.
search_routings_fbmchats_chatbot_jsonsSearch routings fbmchats chatbot jsons by take, sort or filter. Use this to find existing routings fbmchats chatbot jsons before creating a new routings fbmchats chatbot json. Results are paginated. API summary: Fetch RoutingsFbmchatsChatbot.
search_routings_fbmchats_decision_trees_jsonsSearch routings fbmchats decision trees jsons by take, sort or filter. Use this to find existing routings fbmchats decision trees jsons before creating a new routings fbmchats decision trees json. Results are paginated. API summary: Fetch RoutingsFbmchatsDecisionTrees.
search_routings_fbmchats_terminate_jsonsSearch routings fbmchats terminate jsons by take, sort or filter. Use this to find existing routings fbmchats terminate jsons before creating a new routings fbmchats terminate json. Results are paginated. API summary: Fetch RoutingsFbmchatsTerminate.
search_routings_fbmchats_time_conditions_jsonsSearch routings fbmchats time conditions jsons by take, sort or filter. Use this to find existing routings fbmchats time conditions jsons before creating a new routings fbmchats time conditions json. Results are paginated. API summary: Fetch RoutingsFbmchatsTimeConditions.
search_routings_igdmchats_automessages_jsonsSearch routings igdmchats automessages jsons by take, sort or filter. Use this to find existing routings igdmchats automessages jsons before creating a new routings igdmchats automessages json. Results are paginated. API summary: Fetch RoutingsIgdmchatsAutomessages.
search_routings_igdmchats_automessages_messages_jsonsSearch routings igdmchats automessages messages jsons by take, sort or filter. Use this to find existing routings igdmchats automessages messages jsons before creating a new routings igdmchats automessages messages json. Results are paginated. API summary: Fetch RoutingsIgdmchatsAutomessagesMessages.
search_routings_igdmchats_chatbot_jsonsSearch routings igdmchats chatbot jsons by take, sort or filter. Use this to find existing routings igdmchats chatbot jsons before creating a new routings igdmchats chatbot json. Results are paginated. API summary: Fetch RoutingsIgdmchatsChatbot.
search_routings_igdmchats_decision_trees_jsonsSearch routings igdmchats decision trees jsons by take, sort or filter. Use this to find existing routings igdmchats decision trees jsons before creating a new routings igdmchats decision trees json. Results are paginated. API summary: Fetch RoutingsIgdmchatsDecisionTrees.
search_routings_igdmchats_terminate_jsonsSearch routings igdmchats terminate jsons by take, sort or filter. Use this to find existing routings igdmchats terminate jsons before creating a new routings igdmchats terminate json. Results are paginated. API summary: Fetch RoutingsIgdmchatsTerminate.
search_routings_igdmchats_time_conditions_jsonsSearch routings igdmchats time conditions jsons by take, sort or filter. Use this to find existing routings igdmchats time conditions jsons before creating a new routings igdmchats time conditions json. Results are paginated. API summary: Fetch RoutingsIgdmchatsTimeConditions.
search_routings_smschats_automessages_jsonsSearch routings smschats automessages jsons by take, sort or filter. Use this to find existing routings smschats automessages jsons before creating a new routings smschats automessages json. Results are paginated. API summary: Fetch RoutingsSmschatsAutomessages.
search_routings_smschats_automessages_messages_jsonsSearch routings smschats automessages messages jsons by take, sort or filter. Use this to find existing routings smschats automessages messages jsons before creating a new routings smschats automessages messages json. Results are paginated. API summary: Fetch RoutingsSmschatsAutomessagesMessages.
search_routings_smschats_chatbot_jsonsSearch routings smschats chatbot jsons by take, sort or filter. Use this to find existing routings smschats chatbot jsons before creating a new routings smschats chatbot json. Results are paginated. API summary: Fetch RoutingsSmschatsChatbot.
search_routings_smschats_decision_trees_jsonsSearch routings smschats decision trees jsons by take, sort or filter. Use this to find existing routings smschats decision trees jsons before creating a new routings smschats decision trees json. Results are paginated. API summary: Fetch RoutingsSmschatsDecisionTrees.
search_routings_smschats_inbound_jsonsSearch routings smschats inbound jsons by take, sort or filter. Use this to find existing routings smschats inbound jsons before creating a new routings smschats inbound json. Results are paginated. API summary: Fetch RoutingsSmschatsInbound.
search_routings_smschats_terminate_jsonsSearch routings smschats terminate jsons by take, sort or filter. Use this to find existing routings smschats terminate jsons before creating a new routings smschats terminate json. Results are paginated. API summary: Fetch RoutingsSmschatsTerminate.
search_routings_smschats_time_conditions_jsonsSearch routings smschats time conditions jsons by take, sort or filter. Use this to find existing routings smschats time conditions jsons before creating a new routings smschats time conditions json. Results are paginated. API summary: Fetch RoutingsSmschatsTimeConditions.
search_routings_socialmedia_fbchats_inbound_jsonsSearch routings socialmedia fbchats inbound jsons by take, sort or filter. Use this to find existing routings socialmedia fbchats inbound jsons before creating a new routings socialmedia fbchats inbound json. Results are paginated. API summary: Fetch RoutingsSocialmediaFbchatsInbound.
search_routings_socialmedia_igchats_inbound_jsonsSearch routings socialmedia igchats inbound jsons by take, sort or filter. Use this to find existing routings socialmedia igchats inbound jsons before creating a new routings socialmedia igchats inbound json. Results are paginated. API summary: Fetch RoutingsSocialmediaIgchatsInbound.
search_routings_socialmedia_inbound_jsonsSearch routings socialmedia inbound jsons by take, sort or filter. Use this to find existing routings socialmedia inbound jsons before creating a new routings socialmedia inbound json. Results are paginated. API summary: Fetch RoutingsSocialmediaInbound.
search_routings_vbrchats_automessages_jsonsSearch routings vbrchats automessages jsons by take, sort or filter. Use this to find existing routings vbrchats automessages jsons before creating a new routings vbrchats automessages json. Results are paginated. API summary: Fetch RoutingsVbrchatsAutomessages.
search_routings_vbrchats_automessages_messages_jsonsSearch routings vbrchats automessages messages jsons by take, sort or filter. Use this to find existing routings vbrchats automessages messages jsons before creating a new routings vbrchats automessages messages json. Results are paginated. API summary: Fetch RoutingsVbrchatsAutomessagesMessages.
search_routings_vbrchats_chatbot_jsonsSearch routings vbrchats chatbot jsons by take, sort or filter. Use this to find existing routings vbrchats chatbot jsons before creating a new routings vbrchats chatbot json. Results are paginated. API summary: Fetch RoutingsVbrchatsChatbot.
search_routings_vbrchats_decision_trees_jsonsSearch routings vbrchats decision trees jsons by take, sort or filter. Use this to find existing routings vbrchats decision trees jsons before creating a new routings vbrchats decision trees json. Results are paginated. API summary: Fetch RoutingsVbrchatsDecisionTrees.
search_routings_vbrchats_inbound_jsonsSearch routings vbrchats inbound jsons by take, sort or filter. Use this to find existing routings vbrchats inbound jsons before creating a new routings vbrchats inbound json. Results are paginated. API summary: Fetch RoutingsVbrchatsInbound.
search_routings_vbrchats_terminate_jsonsSearch routings vbrchats terminate jsons by take, sort or filter. Use this to find existing routings vbrchats terminate jsons before creating a new routings vbrchats terminate json. Results are paginated. API summary: Fetch RoutingsVbrchatsTerminate.
search_routings_vbrchats_time_conditions_jsonsSearch routings vbrchats time conditions jsons by take, sort or filter. Use this to find existing routings vbrchats time conditions jsons before creating a new routings vbrchats time conditions json. Results are paginated. API summary: Fetch RoutingsVbrchatsTimeConditions.
search_routings_wapchats_automessages_jsonsSearch routings wapchats automessages jsons by take, sort or filter. Use this to find existing routings wapchats automessages jsons before creating a new routings wapchats automessages json. Results are paginated. API summary: Fetch RoutingsWapchatsAutomessages.
search_routings_wapchats_automessages_messages_jsonsSearch routings wapchats automessages messages jsons by take, sort or filter. Use this to find existing routings wapchats automessages messages jsons before creating a new routings wapchats automessages messages json. Results are paginated. API summary: Fetch RoutingsWapchatsAutomessagesMessages.
search_routings_wapchats_chatbot_jsonsSearch routings wapchats chatbot jsons by take, sort or filter. Use this to find existing routings wapchats chatbot jsons before creating a new routings wapchats chatbot json. Results are paginated. API summary: Fetch RoutingsWapchatsChatbot.
search_routings_wapchats_decision_trees_jsonsSearch routings wapchats decision trees jsons by take, sort or filter. Use this to find existing routings wapchats decision trees jsons before creating a new routings wapchats decision trees json. Results are paginated. API summary: Fetch RoutingsWapchatsDecisionTrees.
search_routings_wapchats_inbound_jsonsSearch routings wapchats inbound jsons by take, sort or filter. Use this to find existing routings wapchats inbound jsons before creating a new routings wapchats inbound json. Results are paginated. API summary: Fetch RoutingsWapchatsInbound.
search_routings_wapchats_terminate_jsonsSearch routings wapchats terminate jsons by take, sort or filter. Use this to find existing routings wapchats terminate jsons before creating a new routings wapchats terminate json. Results are paginated. API summary: Fetch RoutingsWapchatsTerminate.
search_routings_wapchats_time_conditions_jsonsSearch routings wapchats time conditions jsons by take, sort or filter. Use this to find existing routings wapchats time conditions jsons before creating a new routings wapchats time conditions json. Results are paginated. API summary: Fetch RoutingsWapchatsTimeConditions.
search_routings_webchats_automessages_jsonsSearch routings webchats automessages jsons by take, sort or filter. Use this to find existing routings webchats automessages jsons before creating a new routings webchats automessages json. Results are paginated. API summary: Fetch RoutingsWebchatsAutomessages.
search_routings_webchats_automessages_messages_jsonsSearch routings webchats automessages messages jsons by take, sort or filter. Use this to find existing routings webchats automessages messages jsons before creating a new routings webchats automessages messages json. Results are paginated. API summary: Fetch RoutingsWebchatsAutomessagesMessages.
search_routings_webchats_chatbot_jsonsSearch routings webchats chatbot jsons by take, sort or filter. Use this to find existing routings webchats chatbot jsons before creating a new routings webchats chatbot json. Results are paginated. API summary: Fetch RoutingsWebchatsChatbot.
search_routings_webchats_decision_trees_jsonsSearch routings webchats decision trees jsons by take, sort or filter. Use this to find existing routings webchats decision trees jsons before creating a new routings webchats decision trees json. Results are paginated. API summary: Fetch RoutingsWebchatsDecisionTrees.
search_routings_webchats_inbound_jsonsSearch routings webchats inbound jsons by take, sort or filter. Use this to find existing routings webchats inbound jsons before creating a new routings webchats inbound json. Results are paginated. API summary: Fetch RoutingsWebchatsInbound.
search_routings_webchats_terminate_jsonsSearch routings webchats terminate jsons by take, sort or filter. Use this to find existing routings webchats terminate jsons before creating a new routings webchats terminate json. Results are paginated. API summary: Fetch RoutingsWebchatsTerminate.
search_routings_webchats_time_conditions_jsonsSearch routings webchats time conditions jsons by take, sort or filter. Use this to find existing routings webchats time conditions jsons before creating a new routings webchats time conditions json. Results are paginated. API summary: Fetch RoutingsWebchatsTimeConditions.
search_saved_filters_jsonsSearch saved filters jsons by take, sort or filter. Use this to find existing saved filters jsons before creating a new saved filters json. Results are paginated. API summary: Fetch SavedFilters.
search_sip_devices_jsonsSearch sip devices jsons by take, sort or filter. Use this to find existing sip devices jsons before creating a new sip devices json. Results are paginated. API summary: Fetch SipDevices.
search_social_media_comment_attachments_jsonsSearch social media comment attachments jsons by take, sort or filter. Use this to find existing social media comment attachments jsons before creating a new social media comment attachments json. Results are paginated. API summary: Fetch SocialMediaCommentAttachments.
search_social_media_comment_reactions_jsonsSearch social media comment reactions jsons by take, sort or filter. Use this to find existing social media comment reactions jsons before creating a new social media comment reactions json. Results are paginated. API summary: Fetch SocialMediaCommentReactions.
search_social_media_comments_jsonsSearch social media comments jsons by take, sort or filter. Use this to find existing social media comments jsons before creating a new social media comments json. Results are paginated. API summary: Fetch SocialMediaComments.
search_social_media_contacts_jsonsSearch social media contacts jsons by take, sort or filter. Use this to find existing social media contacts jsons before creating a new social media contacts json. Results are paginated. API summary: Fetch SocialMediaContacts.
search_social_media_fb_contacts_jsonsSearch social media fb contacts jsons by take, sort or filter. Use this to find existing social media fb contacts jsons before creating a new social media fb contacts json. Results are paginated. API summary: Fetch SocialMediaFbContacts.
search_social_media_ig_contacts_jsonsSearch social media ig contacts jsons by take, sort or filter. Use this to find existing social media ig contacts jsons before creating a new social media ig contacts json. Results are paginated. API summary: Fetch SocialMediaIgContacts.
search_social_media_post_attachments_jsonsSearch social media post attachments jsons by take, sort or filter. Use this to find existing social media post attachments jsons before creating a new social media post attachments json. Results are paginated. API summary: Fetch SocialMediaPostAttachments.
search_social_media_post_reactions_jsonsSearch social media post reactions jsons by take, sort or filter. Use this to find existing social media post reactions jsons before creating a new social media post reactions json. Results are paginated. API summary: Fetch SocialMediaPostReactions.
search_social_media_posts_jsonsSearch social media posts jsons by take, sort or filter. Use this to find existing social media posts jsons before creating a new social media posts json. Results are paginated. API summary: Fetch SocialMediaPosts.
search_social_media_views_jsonsSearch social media views jsons by take, sort or filter. Use this to find existing social media views jsons before creating a new social media views json. Results are paginated. API summary: Fetch SocialMediaViews.
search_stats_jsonsSearch stats jsons by take, sort or filter. Use this to find existing stats jsons before creating a new stats json. Results are paginated. API summary: Fetch Stats.
search_statuses_queues_jsonsSearch statuses queues jsons by take, sort or filter. Use this to find existing statuses queues jsons before creating a new statuses queues json. Results are paginated. API summary: Fetch StatusesQueues.
search_system_announcements_jsonsSearch system announcements jsons by take, sort or filter. Use this to find existing system announcements jsons before creating a new system announcements json. Results are paginated. API summary: Fetch SystemAnnouncements.
search_system_notifications_jsonsSearch system notifications jsons by take, sort or filter. Use this to find existing system notifications jsons before creating a new system notifications json. Results are paginated. API summary: Fetch SystemNotifications.
search_system_users_jsonsSearch system users jsons by take, sort or filter. Use this to find existing system users jsons before creating a new system users json. Results are paginated. API summary: Fetch SystemUsers.
search_tabs_jsonsSearch tabs jsons by take, sort or filter. Use this to find existing tabs jsons before creating a new tabs json. Results are paginated. API summary: Fetch Tabs.
search_templates_jsonsSearch templates jsons by take, sort or filter. Use this to find existing templates jsons before creating a new templates json. Results are paginated. API summary: Fetch Templates.
search_tickets_macros_jsonsSearch tickets macros jsons by take, sort or filter. Use this to find existing tickets macros jsons before creating a new tickets macros json. Results are paginated. API summary: Fetch TicketsMacros.
search_tickets_rules_jsonsSearch tickets rules jsons by take, sort or filter. Use this to find existing tickets rules jsons before creating a new tickets rules json. Results are paginated. API summary: Fetch TicketsRules.
search_tickets_sla_jsonsSearch tickets sla jsons by take, sort or filter. Use this to find existing tickets sla jsons before creating a new tickets sla json. Results are paginated. API summary: Fetch TicketsSla.
search_tickets_snapshots_jsonsSearch tickets snapshots jsons by take, sort or filter. Use this to find existing tickets snapshots jsons before creating a new tickets snapshots json. Results are paginated. API summary: Fetch TicketsSnapshots.
search_tickets_views_jsonsSearch tickets views jsons by take, sort or filter. Use this to find existing tickets views jsons before creating a new tickets views json. Results are paginated. API summary: Fetch TicketsViews.
search_timegroups_crons_jsonsSearch timegroups crons jsons by take, sort or filter. Use this to find existing timegroups crons jsons before creating a new timegroups crons json. Results are paginated. API summary: Fetch TimegroupsCrons.
search_timegroups_jsonsSearch timegroups jsons by take, sort or filter. Use this to find existing timegroups jsons before creating a new timegroups json. Results are paginated. API summary: Fetch Timegroups.
search_transcripts_jsonsSearch transcripts jsons by take, sort or filter. Use this to find existing transcripts jsons before creating a new transcripts json. Results are paginated. API summary: Fetch Transcripts.
search_user_custom_attribute_jsonsSearch user custom attribute jsons by take, sort or filter. Use this to find existing user custom attribute jsons before creating a new user custom attribute json. Results are paginated. API summary: Fetch UserCustomAttribute.
search_users_greetings_jsonsSearch users greetings jsons by take, sort or filter. Use this to find existing users greetings jsons before creating a new users greetings json. Results are paginated. API summary: Fetch UsersGreetings.
search_wallboards_jsonsSearch wallboards jsons by take, sort or filter. Use this to find existing wallboards jsons before creating a new wallboards json. Results are paginated. API summary: Fetch Wallboards.
search_webrtc_devices_jsonsSearch webrtc devices jsons by take, sort or filter. Use this to find existing webrtc devices jsons before creating a new webrtc devices json. Results are paginated. API summary: Fetch WebrtcDevices.
search_whatsapp_template_languages_jsonsSearch whatsapp template languages jsons by take, sort or filter. Use this to find existing whatsapp template languages jsons before creating a new whatsapp template languages json. Results are paginated. API summary: Fetch WhatsappTemplateLanguages.
search_widgets_activities_jsonsSearch widgets activities jsons by take, sort or filter. Use this to find existing widgets activities jsons before creating a new widgets activities json. Results are paginated. API summary: Fetch WidgetsActivities.
search_widgets_dashboards_jsonsSearch widgets dashboards jsons by take, sort or filter. Use this to find existing widgets dashboards jsons before creating a new widgets dashboards json. Results are paginated. API summary: Fetch WidgetsDashboards.
search_widgets_wallboards_jsonsSearch widgets wallboards jsons by take, sort or filter. Use this to find existing widgets wallboards jsons before creating a new widgets wallboards json. Results are paginated. API summary: Fetch WidgetsWallboards.
update_activityVisible to othersUpdate an activity by `name`: change its title, description, linked ticket or contact, statuses, queue or custom fields.
upload_jsonChanges dataImport a json. Results are paginated. API summary: Fetch import.

Set up in three steps

1
Pick the app
Create a free HeyMyApps account and choose Daktela from the app list.
2
Paste your key
Paste two values: your Daktela instance name and a static access token. The instance name is the 'mydaktela' in https://mydaktela.daktela.com. Use a static API access token for a Daktela user, since static tokens are made for integrations and do not expire every hour. An administrator with user-management rights can create one, so ask your Daktela admin if you do not have one.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Daktela?

The AI can read tickets, activities, calls, emails, SMS conversations, contacts, accounts, CRM records, queues, statuses, ticket categories and users. It can create tickets, contacts, accounts and CRM records, and update an activity's title, description, links, statuses, queue and custom fields.

Does the AI see my Daktela access token?

No. Your Daktela access token is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start read-only. Creating tickets and contacts and updating activities change what your agents see, and those tools can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your HeyMyApps link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

HeyMyApps has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Daktela account.

Why does Daktela need a static access token?

Daktela has static access tokens that are made for integrations and do not expire every hour. The token belongs to a Daktela user, so the AI can see and do what that user can. An administrator with user-management rights creates it. You also enter your instance name so HeyMyApps knows which Daktela address to call.