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Connect Claude & ChatGPT to Document360

Ask your AI to find an article in your Document360 knowledge base, write a new draft or update an existing one. It can create categories, move articles through your review workflow, set labels and publish a version when it is ready. It can also show which articles get the most views and ask your knowledge base's own assistant a question.

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Free plan, no credit card. Takes about a minute.

Try asking

  • “Find our article about resetting a password and show me the live text.”

    The AI searches the workspace, finds the article and reads the published version.

  • “Write a new draft article on exporting reports in the Getting started category.”

    It looks up the category ID and creates the article as a draft with your content in Markdown.

  • “Update the pricing FAQ with the new trial length and publish it.”

    It edits the draft, gets the version number and publishes that version so readers see the change.

What your AI can do

Articles and versions

Search, read, create and update articles, fork a new draft of a published article, and publish, unpublish or archive versions.

Categories and structure

List workspaces and categories, create, rename, move or hide categories, and edit and publish page-type categories.

Review and insight

Set workflow statuses and labels, read team comments, see the most viewed articles and ask the knowledge base's AI assistant.

  • “Which articles were viewed most last month?”

    It lists the most viewed articles for that date range.

  • “Move the onboarding guide to In review and assign it to Maria.”

    It looks up the workflow statuses and team users, then sets the article's status with Maria as assignee.

  • “Archive the article about the old mobile app.”

    It archives the article, which hides it from the knowledge base. It can be restored later.

205 tools for Document360

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

  • archive_articleVisible to othersArchive an article by `article_id`. It is hidden from the knowledge base and can be restored later.
  • archive_categoryVisible to othersArchive a category (category id). Has effects visible outside this system.
  • ask_knowledge_baseChanges dataAsk the knowledge base's AI assistant a question in plain language (`query`, `workspace_id`) and get an answer drawn from your articles.
  • create_a_user_groupChanges dataCreate a new user. Required: title. Search users first to avoid duplicates. API summary: Create a user group.
  • create_allowDeletesCreate a new allow. Required: user or group id, associated content role id or scope. Destructive action; may require approval. API summary: Allow a denied content-access entry.
  • create_an_article_templateChanges dataCreate a new product for a project. Required: title, content or language code. Search products first to avoid duplicates. API summary: Create an article template.
  • create_articleChanges dataCreate a new article with `title`, `category_id` and `workspace_id`, plus optional `content` (Markdown or HTML via `content_type`). The article is saved as a draft until published.
  • create_bulk_deleteVisible to othersCreate a new bulk delete. Required: ids. Has effects visible outside this system. API summary: Bulk-delete redirection rules.
  • create_categoryChanges dataCreate a category in a workspace with `name` and `workspace_id`, optionally under `parent_category_id` and with `category_type` (folder, page or index). It is created as a draft until published.
  • create_category_2Visible to othersCreate a new category. Required: articles. Has effects visible outside this system. API summary: Bulk create articles.
  • create_category_bulk_create_category_categoriesVisible to othersCreate a new category. Required: categories. Has effects visible outside this system. API summary: Bulk create categories.
  • create_category_fork_category_category_versionChanges dataCreate a new category for a category. API summary: Fork a category version.
  • create_category_messageChanges dataCreate a new message for a category. Required: comment id or comment. API summary: Add a comment to a page category.
  • create_comment_messageChanges dataCreate a new message for a comment. Required: reply id or comment. API summary: Reply to a comment on an article.
  • create_comment_message_create_category_comment_category_comment_Changes dataCreate a new message for a comment. Required: reply id or comment. API summary: Reply to a comment on a page category.
  • create_content_access_or_allowChanges dataCreate a new content access. Required: incoming user or group ids, associated content role id or scope. Search content accesses first to avoid duplicates. API summary: Add or allow content access.
  • create_denyChanges dataCreate a new deny. Required: scope. API summary: Deny content access.
  • create_feedbackChanges dataCreate a new feedback. Required: query id. API summary: Submit AI search feedback.
  • create_file_tagChanges dataCreate a new tag for a file. Required: tags. Search tags first to avoid duplicates. API summary: Add tags to a file.
  • create_folderChanges dataCreate a new folder. Required: name. API summary: Create a folder.
  • create_product_documentChanges dataCreate a new document for a product. API summary: Add an article attachment.
  • create_product_messageChanges dataCreate a new message for a product. Required: comment id or comment. API summary: Add a comment to an article.
  • create_project_content_accessChanges dataCreate a new content access for a project. Required: user or group ids, associated content role id or scope. Search content accesses first to avoid duplicates. API summary: Grant content access.
  • create_project_exportChanges dataCreate a new export for a project. Required: workspace id or format. API summary: Start a project export.
  • create_project_glossaryChanges dataCreate a new glossary for a project. Required: name or is global. API summary: Create a glossary entry.
  • create_project_importChanges dataCreate a new import for a project. Required: source documentation url or import by. API summary: Start a project import.
  • create_project_labelChanges dataCreate a new label for a project. Required: name. Search labels first to avoid duplicates. API summary: Create a label.
  • create_project_readerChanges dataCreate a new reader for a project. Required: email or access scope. Search readers first to avoid duplicates. API summary: Create a reader.
  • create_project_redirect_ruleChanges dataCreate a new redirect rule for a project. Required: source or target. Search redirect rules first to avoid duplicates. API summary: Create a redirection rule.
  • create_project_roleDeletesCreate a new role for a project. Required: title, role type or permissions. Search roles first to avoid duplicates. Destructive action; may require approval. API summary: Create a custom role.
  • create_project_snippetChanges dataCreate a new snippet for a project. Required: name or is global. API summary: Create a snippet.
  • create_project_tagChanges dataCreate a new tag for a project. Required: name. Search tags first to avoid duplicates. API summary: Create a tag.
  • create_project_userChanges dataCreate a new user for a project. Required: email, associated portal role id or content permissions. Search users first to avoid duplicates. API summary: Create a user.
  • create_project_variableChanges dataCreate a new variable for a project. Required: name or is global. API summary: Create a variable.
  • create_userChanges dataCreate a new user. Required: title or access scope. Search users first to avoid duplicates. API summary: Create a reader group.
  • delete_a_user_groupDeletesPermanently delete a user by user id. Destructive action; may require approval. API summary: Delete a user group.
  • delete_an_article_templateDeletesPermanently delete a product by template id. Destructive action; may require approval. API summary: Delete an article template.
  • delete_articleDeletesPermanently delete an article and all its versions by ID (`product_id`). This cannot be undone; consider archiving instead.
  • delete_categoriesMoves moneyPermanently delete a category by project id. Financial or irreversible action; may require approval. API summary: Bulk delete articles.
  • delete_categoryDeletesPermanently delete a category by category number. Destructive action; may require approval. API summary: Delete a category version.
  • delete_file_tagsMoves moneyPermanently delete a tag by file id. Financial or irreversible action; may require approval. API summary: Delete tags from a file.
  • delete_folderDeletesPermanently delete a folder by folder id. Destructive action; may require approval.
  • delete_folder_documentDeletesPermanently delete a document by document id. Destructive action; may require approval. API summary: Delete a file.
  • delete_jwtsMoves moneyPermanently delete a jwt by project id. Financial or irreversible action; may require approval. API summary: Delete JWT readers.
  • delete_productDeletesPermanently delete a product by product number. Destructive action; may require approval. API summary: Delete an article version.
  • delete_product_documentDeletesPermanently delete a document by document id. Destructive action; may require approval. API summary: Delete an article attachment.
  • delete_project_api_referenceDeletesPermanently delete a api reference by api reference id. Destructive action; may require approval. API summary: Delete an API reference.
  • delete_project_categoryDeletesPermanently delete a category by category id. Destructive action; may require approval.
  • delete_project_content_accessesMoves moneyPermanently delete a content access by project id. Financial or irreversible action; may require approval. API summary: Remove content-access entries.
  • delete_project_glossaryDeletesPermanently delete a glossary by glossary id. Destructive action; may require approval. API summary: Delete a glossary entry.
  • delete_project_readerDeletesPermanently delete a reader by reader id. Destructive action; may require approval.
  • delete_project_redirect_ruleDeletesPermanently delete a redirect rule by rule id. Destructive action; may require approval. API summary: Delete a redirection rule.
  • delete_project_roleDeletesPermanently delete a role by role id. Destructive action; may require approval. API summary: Delete a custom role.
  • delete_project_snippetDeletesPermanently delete a snippet by snippet id. Destructive action; may require approval.
  • delete_project_userDeletesPermanently delete a user by user id. Destructive action; may require approval.
  • delete_project_variableDeletesPermanently delete a variable by variable id. Destructive action; may require approval.
  • delete_userDeletesPermanently delete a user by user id. Destructive action; may require approval. API summary: Delete a reader group.
  • delete_versionsMoves moneyPermanently delete a version by project id. Financial or irreversible action; may require approval. API summary: Bulk delete article versions.
  • delete_versions_bulk_delete_category_category_versionsMoves moneyPermanently delete a version by project id. Financial or irreversible action; may require approval. API summary: Bulk delete category versions.
  • fork_article_versionChanges dataCreate a new draft version of an already published article (`article_id`, optionally from `version_number`) so it can be edited without changing the live page.
  • get_a_user_groupGet one user by user id. Results are paginated. API summary: Get a user group.
  • get_a_user_group_s_permissionsList consolidated permissions for a user. API summary: Get a user group's permissions.
  • get_ai_search_summarySearch products by start date, end date, workspace id or lang code. Use this to find existing products before creating a new product. API summary: Get AI search summary.
  • get_an_article_templateGet one product for a project by template id. API summary: Get an article template.
  • get_an_article_versionGet one product for a product by product number. API summary: Get an article version.
  • get_api_reference_logGet one log for a api reference by log id. API summary: Get an API reference log.
  • get_articleGet one article by ID (`product_id`), including title, content, category and status. Set `published` to true to read the live version instead of the latest draft.
  • get_article_analytics_summaryList products. Optional filters: start date, end date, workspace id or lang code. API summary: Get article analytics summary.
  • get_article_performance_timelineList products. Optional filters: start date, end date, workspace id or lang code. API summary: Get article performance timeline.
  • get_article_settingsList products for a product. Optional filters: lang code. API summary: Get article settings.
  • get_categoryGet one category by `category_id`, including its name, parent, order and visibility.
  • get_category_2Get one category for a category by category number. API summary: Get a category version.
  • get_category_contentGet the page content of a category (for page-type categories) by `category_id`; set `published` to true to read the live version instead of the draft.
  • get_category_settingsList categories for a category. Optional filters: lang code. API summary: Get category settings.
  • get_current_userGet the Document360 team account the connection is acting as, including name, email and roles.
  • get_feedback_summaryList products. Optional filters: start date, end date, workspace id or lang code. API summary: Get feedback summary.
  • get_folderGet one folder by folder id. Results are paginated. API summary: Get a folder.
  • get_folder_documentGet one document for a folder by document id. API summary: Get a file.
  • get_productGet one product by product id. API summary: Get analytics for an article.
  • get_projectGet one project by project id. API summary: Get a project.
  • get_project_exportGet one export for a project by export id. API summary: Get export status.
  • get_project_glossaryGet one glossary for a project by glossary id. API summary: Get a glossary entry.
  • get_project_importGet one import for a project by import id. API summary: Get import status.
  • get_project_labelGet one label for a project by label id. API summary: Get a label.
  • get_project_operationGet one operation for a project by operation id. API summary: Get operation.
  • get_project_redirect_ruleGet one redirect rule for a project by rule id. API summary: Get a redirection rule.
  • get_project_roleGet one role for a project by role id. API summary: Get a role.
  • get_project_snippetGet one snippet for a project by snippet id. API summary: Get a snippet.
  • get_project_tagGet one tag for a project by tag id. API summary: Get a tag.
  • get_project_userGet one user for a project by user id. API summary: Get a user.
  • get_project_variableGet one variable for a project by variable id. API summary: Get a variable.
  • get_project_workspaceGet one workspace for a project by workspace id. API summary: Get a workspace.
  • get_search_summarySearch products by start date, end date, workspace id or lang code. Use this to find existing products before creating a new product. API summary: Get search summary.
  • get_search_timelineSearch timelines by start date, end date, workspace id or lang code. Use this to find existing timelines before creating a new timeline. API summary: Get search timeline.
  • get_taskGet one task by task id. API summary: Get drive task status.
  • get_top_articlesGet the most viewed articles for a date range (`start_date`, `end_date`), optionally for one workspace or language.
  • get_userGet one user by user id. API summary: Get a reader group.
  • get_writer_style_guideGet one writer style guide by style guide id. API summary: Get AI writer style guide.
  • list_api_reference_logsList logs for a api reference. Results are paginated. API summary: List API reference logs.
  • list_article_commentsList the team comments on an article (`article_id`), optionally filtered by `status`.
  • list_article_versionsList all versions of an article (`article_id`) with their version numbers and publish status. Use it to get the `version_number` for publishing.
  • list_articlesList the articles in a workspace (`workspace_id`), optionally for one `lang_code` and including archived ones.
  • list_articles_with_feedbackList products. Optional filters: start date, end date, workspace id, lang code, article type or sort by. Results are paginated. API summary: List articles with feedback.
  • list_categoriesList the categories in a workspace (`workspace_id`), optionally for one `lang_code` and including archived ones. Use it to find a `category_id` before creating articles.
  • list_categories_2List categories. Optional filters: start date, end date, workspace id, lang code, sort by or sort order. Results are paginated. API summary: Get top categories.
  • list_category_labelsList labels for a category. Optional filters: lang code. API summary: List a category's labels.
  • list_category_messagesList messages for a category. Optional filters: lang code or status. Results are paginated. API summary: List comments on a page category.
  • list_category_versionsList categories for a category. Optional filters: lang code or include total count. Results are paginated. API summary: List category versions.
  • list_countriesList countries. Optional filters: start date, end date, workspace id or lang code. API summary: Get visits by country.
  • list_defaultsList defaults. API summary: Get the default folder.
  • list_files_in_an_articleList documents for a product. Optional filters: lang code. API summary: List files in an article.
  • list_foldersList folders. Optional filters: include total count. Results are paginated. API summary: List drive folders.
  • list_labelsList the labels used to organise articles, optionally filtered with `search`.
  • list_permissions_matricesList permissions matrices. API summary: Get the permission dependency matrix.
  • list_product_documentsList documents for a product. Optional filters: lang code. API summary: List article attachments.
  • list_product_labelsList labels for a product. Optional filters: lang code. API summary: List an article's labels.
  • list_productsList products. Optional filters: start date, end date, workspace id or lang code. API summary: Get most-read articles.
  • list_project_custom_fieldsList custom fields for a project. API summary: List custom field definitions.
  • list_project_custom_scriptsList custom scripts for a project. API summary: Get custom scripts.
  • list_project_documentsList documents for a project. Optional filters: url, is for display or is published. API summary: Get a document by URL.
  • list_project_glossariesList glossaries for a project. Optional filters: lang code or include total count. Results are paginated. API summary: List glossary entries.
  • list_project_languagesList languages for a project. Optional filters: workspace id or include total count. Results are paginated. API summary: List workspace languages.
  • list_project_operationsList operations for a project. Optional filters: status, operation type or include total count. Results are paginated.
  • list_project_productsList products for a project. Optional filters: lang code or include total count. Results are paginated. API summary: List article templates.
  • list_project_snippetsList snippets for a project. Optional filters: lang code or include total count. Results are paginated.
  • list_project_sso_schemesList sso schemes for a project. Optional filters: include total count. Results are paginated.
  • list_project_translationsList translations for a project. Optional filters: workspace id, lang code or status. API summary: List articles by translation status.
  • list_project_variablesList variables for a project. Optional filters: lang code or include total count. Results are paginated.
  • list_projectsList the Document360 projects (knowledge bases) your API key can access, with their IDs and names.
  • list_role_usersList users for a role. Optional filters: include total count. Results are paginated. API summary: List users in a role.
  • list_rolesList roles. Optional filters: include total count. Results are paginated.
  • list_team_usersList the team members (authors and editors) in the project, optionally filtered with `search`.
  • list_timelinesList timelines. Optional filters: start date, end date, workspace id or lang code. API summary: Get feedback timeline.
  • list_user_consolidated_permissionsList consolidated permissions for a user. API summary: Get a user's permissions.
  • list_user_groupsList users. Optional filters: include total count. Results are paginated. API summary: List user groups.
  • list_usersList users. Optional filters: include total count. Results are paginated. API summary: List reader groups.
  • list_workflow_statusesList the review workflow statuses (e.g. draft, in review) configured for the knowledge base, with their IDs.
  • list_workspace_api_referencesList api references for a workspace. Optional filters: include total count. Results are paginated. API summary: List workspace API references.
  • list_workspacesList the workspaces (documentation versions) in the knowledge base. Use it to get the `workspace_id` needed for listing, searching and creating articles and categories.
  • publish_articleVisible to othersPublish an article version so readers can see it. Needs `article_id`, `workspace_id` and `version_number`; optionally a publish `message`.
  • publish_categoryVisible to othersPublish a category version so readers can see it. Needs `category_id`, `workspace_id` and `version_number`; optionally a publish `message`.
  • restore_categoryChanges dataUnarchive a category (category id). API summary: Restore an archived category.
  • restore_productChanges dataUnarchive a product (article id). API summary: Restore an archived article.
  • search_articlesSearch articles in a workspace by keyword `query` (`workspace_id` required). Use it to find an article's ID before reading or editing it.
  • search_drivesSearch drives by search keyword, allow images only, user ids, filter from date, filter to date or filter tags. Use this to find existing drives before creating a new drive. Results are paginated.
  • search_eligible_groupsSearch eligible groups by version id, lang code, category id, article id, guide category id or guide id. Use this to find existing eligible groups before creating a new eligible group. Results are paginated. API summary: List eligible groups.
  • search_eligible_readersSearch eligible readers by version id, lang code, category id, article id, guide category id or guide id. Use this to find existing eligible readers before creating a new eligible reader. Results are paginated. API summary: List eligible readers.
  • search_keywordsSearch keywords by start date, end date, workspace id, lang code, sort by or sort order. Use this to find existing keywords before creating a new keyword. Results are paginated. API summary: Get top search keywords.
  • search_no_resultsSearch no results by start date, end date, workspace id, lang code, sort by or sort order. Use this to find existing no results before creating a new no result. Results are paginated. API summary: Get no-result keywords.
  • search_productsSearch products by start date, end date, workspace id or lang code. Use this to find existing products before creating a new product. API summary: Get most-referenced articles.
  • search_project_content_accessesSearch content accesses for a project by version id, lang code, category id, article id, guide category id or guide id. Use this to find existing content accesses before creating a new content access. API summary: List content-access permissions.
  • search_project_readersSearch readers for a project by search email or include total count. Use this to find existing readers before creating a new reader. Results are paginated. API summary: List readers.
  • search_project_redirect_rulesSearch redirect rules for a project by redirection type, search or include total count. Use this to find existing redirect rules before creating a new redirect rule. Results are paginated. API summary: List redirection rules.
  • search_project_rolesSearch roles for a project by type, search or include total count. Use this to find existing roles before creating a new role. Results are paginated. API summary: List roles.
  • search_project_tagsSearch tags for a project by search or include total count. Use this to find existing tags before creating a new tag. Results are paginated. API summary: List tags.
  • search_timelinesSearch timelines by start date, end date, workspace id or lang code. Use this to find existing timelines before creating a new timeline. API summary: Get AI search timeline.
  • search_trending_topicsSearch trending topics by start date, end date, workspace id or lang code. Use this to find existing trending topics before creating a new trending topic. API summary: Get trending topics.
  • search_workspace_productsSearch products for a workspace by lang code, entity type, archived by, from, to or search. Use this to find existing products before creating a new product. Results are paginated. API summary: List archived items in a workspace.
  • search_writer_style_guidesSearch writer style guides by lang code, search text or include total count. Use this to find existing writer style guides before creating a new writer style guide. Results are paginated. API summary: List AI writer style guides.
  • send_user_availabilityVisible to othersEmail a user (project id). Has effects visible outside this system. API summary: Check email availability.
  • set_article_labelsVisible to othersSet the labels on an article (`article_id`) with a list of `label_ids`; this replaces the article's current labels.
  • set_article_workflow_statusVisible to othersMove an article (`article_id`, `workspace_id`, `lang_code`) to a workflow status via `workflow_status_info` (status_id, optional assignee_id, due_date and comment).
  • submit_api_referenceVisible to othersPublish a api reference (api reference id). Has effects visible outside this system. API summary: Publish an API reference.
  • submit_categoryDeletesPublish a category (project id). Destructive action; may require approval. API summary: Bulk publish articles.
  • submit_category_bulk_unpublish_category_categoriesDeletesUnpublish a category (project id). Destructive action; may require approval. API summary: Bulk unpublish categories.
  • submit_category_publishDeletesPublish a category (project id). Destructive action; may require approval. API summary: Bulk publish categories.
  • submit_category_unpublishDeletesUnpublish a category (project id). Destructive action; may require approval. API summary: Bulk unpublish articles.
  • submit_category_unpublish_category_categoryVisible to othersUnpublish a category (category id). Has effects visible outside this system.
  • submit_documentVisible to othersCopy a document (file id). Has effects visible outside this system. API summary: Copy a file.
  • unpublish_articleVisible to othersUnpublish an article (`article_id`, `workspace_id`, `version_number`) so it is no longer visible to readers; the content is kept.
  • update_a_user_group_s_portal_roleMoves moneyUpdate an existing portal role identified by group id. Financial or irreversible action; may require approval. API summary: Update a user group's portal role.
  • update_an_article_templateChanges dataUpdate an existing product identified by template id. API summary: Update an article template.
  • update_articleChanges dataUpdate an article's `title`, `content`, category or visibility by ID (`product_id`). Changes go into the draft version; publish the article to make them live.
  • update_categoriesVisible to othersUpdate an existing category identified by project id. Only the fields you pass are changed. Has effects visible outside this system. API summary: Bulk update articles.
  • update_categories_bulk_update_category_category_contentVisible to othersUpdate an existing category identified by project id. Only the fields you pass are changed. Has effects visible outside this system. API summary: Bulk update category content.
  • update_categoryChanges dataRename, move (`parent_category_id`), reorder or hide a category by `category_id`. Only the fields you pass change.
  • update_category_contentVisible to othersUpdate the title or content of a page-type category by `category_id` and `version_number`. This edits the draft; publish the category to make it live.
  • update_category_labelsVisible to othersUpdate an existing label identified by category id. Has effects visible outside this system. API summary: Update a category's labels.
  • update_category_messageChanges dataUpdate an existing message identified by message id. Only the fields you pass are changed. API summary: Resolve, reopen, or edit a comment on a page category.
  • update_category_settingsVisible to othersUpdate an existing category identified by category id. Only the fields you pass are changed. Has effects visible outside this system. API summary: Update category settings.
  • update_category_workflow_statusesVisible to othersUpdate an existing workflow status identified by category id. Only the fields you pass are changed. Has effects visible outside this system. API summary: Update category workflow status.
  • update_file_renamesVisible to othersUpdate an existing rename identified by file id. Has effects visible outside this system. API summary: Rename a file.
  • update_folderChanges dataUpdate an existing folder identified by folder id. API summary: Update a folder.
  • update_folder_documentChanges dataUpdate an existing document identified by document id. API summary: Move a file.
  • update_inheritancesMoves moneyUpdate an existing inheritance identified by project id. Financial or irreversible action; may require approval. API summary: Override an inherited permission.
  • update_product_messageChanges dataUpdate an existing message identified by message id. Only the fields you pass are changed. API summary: Resolve, reopen, or edit a comment on an article.
  • update_productsVisible to othersUpdate an existing product identified by article id. Only the fields you pass are changed. Has effects visible outside this system. API summary: Update article settings.
  • update_project_api_referenceChanges dataUpdate an existing api reference identified by api reference id. API summary: Resync an API reference.
  • update_project_content_accessesVisible to othersUpdate an existing content access identified by project id. Has effects visible outside this system. API summary: Update a content-access entry.
  • update_project_custom_scriptsVisible to othersUpdate an existing custom script identified by project id. Only the fields you pass are changed. Has effects visible outside this system. API summary: Update custom scripts.
  • update_project_glossaryChanges dataUpdate an existing glossary identified by glossary id. API summary: Update a glossary entry.
  • update_project_labelChanges dataUpdate an existing label identified by label id. API summary: Update a label.
  • update_project_readerChanges dataUpdate an existing reader identified by reader id. API summary: Update a reader.
  • update_project_redirect_ruleChanges dataUpdate an existing redirect rule identified by rule id. API summary: Update a redirection rule.
  • update_project_roleDeletesUpdate an existing role identified by role id. Destructive action; may require approval. API summary: Update a custom role.
  • update_project_snippetChanges dataUpdate an existing snippet identified by snippet id. API summary: Update a snippet.
  • update_project_tagChanges dataUpdate an existing tag identified by tag id. API summary: Update a tag.
  • update_project_variableChanges dataUpdate an existing variable identified by variable id. API summary: Update a variable.
  • update_site_protectionsVisible to othersUpdate an existing site protection identified by project id. Has effects visible outside this system. API summary: Toggle site protection.
  • update_userChanges dataUpdate an existing user identified by user id. API summary: Update a reader group.
  • update_user_content_rolesMoves moneyUpdate an existing content role identified by user id. Financial or irreversible action; may require approval. API summary: Update a user's content role.
  • update_user_portal_rolesMoves moneyUpdate an existing portal role identified by user id. Financial or irreversible action; may require approval. API summary: Update a user's portal role.
  • update_usersVisible to othersUpdate an existing user identified by user id. Has effects visible outside this system. API summary: Update a user's groups.
  • upload_api_referenceChanges dataUpload a api reference (project id). API summary: Import an API reference.
  • upload_documentChanges dataUpload a document (folder id). API summary: Upload a file.

Set up in three steps

  1. 1

    Pick the app

    Create a free HeyMyApps account and choose Document360 from the app list.

  2. 2

    Paste your key

    Paste your Document360 API key (it starts with d360_sk_) and your project ID. In Document360 open Settings > Knowledge base portal > API keys and click Create API key. If you see two tabs, use Enhanced keys (v3). Pick the portal role, content role and scope, then copy the key, because it is shown only once. API access must be part of your Document360 plan.

  3. 3

    Add the link to your AI

    You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:

    1. Click your name, then Settings › Connectors › Add custom connector.
    2. Paste your link as the Remote MCP server URL.
    3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Document360?

The AI can list projects, workspaces, categories, articles, labels, team users and workflow statuses, search articles and read their drafts or live versions and comments. It can create and update articles and categories, publish, unpublish, archive or delete articles, set labels and workflow statuses, and see the most viewed articles.

Does the AI see my Document360 API key?

No. Your Document360 credentials are encrypted at rest and never shown to the AI. After you save them, they are not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start with search and reading only. Publishing changes what readers see and deleting an article removes all its versions for good, and both can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your HeyMyApps link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

HeyMyApps has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Document360 account.

Do edits go live right away?

No. New articles and edits are saved as drafts. An article only changes for readers when the AI publishes a version, and you can keep publish_article switched off or require approval for it. To edit an article that is already live, the AI can fork a new draft version first.

Let your AI work in Document360 today.

Start free. Your key stays encrypted, and you decide what the AI may do.

Connect Document360 free

HeyMyApps is not affiliated with Document360. Product names are trademarks of their owners.