Connect Claude & ChatGPT to Issuetrak

163 tools for Issuetrak

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• add_group_memberships_to_a_userChanges dataCreate a new subscription. Required: items. Search subscriptions first to avoid duplicates. API summary: Add group memberships to a user.
• add_issue_noteVisible to othersAdd a note to an issue (`iid`) with `note_text`; set `is_private` to hide it from end users and optionally log `labor_time`.
• add_organization_memberships_to_a_userChanges dataCreate a new company. Required: items. Search companies first to avoid duplicates. API summary: Add organization memberships to a user.
• attach_ticketChanges dataLink a ticket (iid). API summary: Link one or more issues to a global issue.
• complete_issue_taskVisible to othersMark a task on an issue complete: `issue_iid`, task `iid` and `is_completed`.
• create_addressChanges dataCreate a new address. Required: name or id. Search addresses first to avoid duplicates. API summary: Create a location.
• create_an_issuetypeVisible to othersIssue a ticket. Has effects visible outside this system. API summary: Create an IssueType.
• create_causeChanges dataCreate a new cause. Required: name. Search causes first to avoid duplicates. API summary: Create a cause.
• create_classChanges dataCreate a new class. Required: name. Search classes first to avoid duplicates. API summary: Create a class.
• create_companyChanges dataCreate a new company. Required: items. Search companies first to avoid duplicates. API summary: Add organization memberships to a group.
• create_departmentChanges dataCreate a new department. Required: name. Search departments first to avoid duplicates. API summary: Create a department.
• create_issueVisible to othersSubmit a new issue: `subject`, `description` and `issue_type_iid` are required; optionally set priority, organization, assignee (`assigned_to_iid`), department, target date or custom fields (`udfs`). Issuetrak may send notification emails unless suppressed.
• create_organizationChanges dataCreate an organization with a `name` and optional contact details, address and email domain. Search first to avoid duplicates.
• create_priorityChanges dataCreate a new priority. Required: name. Search priorities first to avoid duplicates. API summary: Create a priority.
• create_productChanges dataCreate a new product. Required: name or type. Search products first to avoid duplicates. API summary: Create a configuration item.
• create_service_levelChanges dataCreate a new service level. Required: name. Search service levels first to avoid duplicates. API summary: Create a Service Level.
• create_service_level_agreementChanges dataCreate a new service level agreement. Required: service level iid, client type, client iid, severity iid, start date or end date. Search service level agreements first to avoid duplicates. API summary: Create a service level agreement.
• create_service_level_termChanges dataCreate a new service level term. Required: service level iid or severity iid. Search service level terms first to avoid duplicates. API summary: Create a Service Level Term.
• create_severityChanges dataCreate a new severity. Required: name or description. Search severities first to avoid duplicates. API summary: Create a severity.
• create_solutionChanges dataCreate a new solution. Required: name or description. Search solutions first to avoid duplicates. API summary: Create a solution.
• create_subscriptionChanges dataCreate a new subscription. Required: name or primary organization iid. Search subscriptions first to avoid duplicates. API summary: Create a group.
• create_subscription_id_maintenanceChanges dataCreate a new id maintenance for a subscription. Required: mode or new id. API summary: Change or merge a group's ID.
• create_substatusChanges dataCreate a new substatus. Required: name. Search substatuses first to avoid duplicates. API summary: Create a substatus.
• create_subtypes1Changes dataCreate a new subtypes1. Required: name. Search subtypes1s first to avoid duplicates. API summary: Create a subtype1.
• create_subtypes2Changes dataCreate a new subtypes2. Required: name. Search subtypes2s first to avoid duplicates. API summary: Create a subtype2.
• create_subtypes3Changes dataCreate a new subtypes3. Required: name. Search subtypes3s first to avoid duplicates. API summary: Create a subtype3.
• create_subtypes4Changes dataCreate a new subtypes4. Required: name. Search subtypes4s first to avoid duplicates. API summary: Create a subtype4.
• create_ticketVisible to othersCreate a new ticket for a ticket. Required: visibility. Search tickets first to avoid duplicates. Has effects visible outside this system. API summary: Promote an issue to a global issue.
• create_ticket_taskVisible to othersCreate a new task for a ticket. Required: text or task type. Search tasks first to avoid duplicates. Has effects visible outside this system. API summary: Create an Issue Task using a CreateIssueTask.
• create_userChanges dataCreate a new user. Required: first name, last name, display name, primary organization iid, time zone or redirect after issue submit. Search users first to avoid duplicates. API summary: Create a user.
• create_user_perform_user_id_maintenanceChanges dataCreate a new user for a user. Required: mode or new id. Search users first to avoid duplicates. API summary: Change or merge a user's ID.
• delete_companiesMoves moneyPermanently delete a company by iid. Financial or irreversible action; may require approval. API summary: Remove organization memberships from a group.
• delete_documentDeletesPermanently delete a document by document id. Destructive action; may require approval. API summary: Delete an issue attachment.
• delete_subscriptionsMoves moneyPermanently delete a subscription by iid. Financial or irreversible action; may require approval. API summary: Remove group memberships from a user.
• delete_ticketsMoves moneyPermanently delete a ticket by iid. Financial or irreversible action; may require approval. API summary: Demote a global issue.
• detach_ticketDeletesDetach a ticket (child iid). Destructive action; may require approval. API summary: Unlink an issue from a global issue.
• get_addressGet one address by iid. API summary: Get a location by IID.
• get_all_tasksList tasks. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all tasks.
• get_an_issuetype_by_iidGet one ticket by iid. API summary: Get an IssueType by IID.
• get_causeGet one cause by iid. API summary: Get a cause by IID.
• get_classGet one class by iid. API summary: Get a class by IID.
• get_custom_record_tableGet one custom record table by iid. API summary: Get a custom record table by IID.
• get_departmentGet one department by iid. API summary: Get a department by IID.
• get_issueGet one issue by its number `iid`, with subject, description, status, priority, assignee and organization.
• get_issue_formGet the submission form for an issue type (`ticket_iid` = issue type IID), showing which fields it uses.
• get_organizationGet one organization by `iid`.
• get_priorityGet one priority by iid. API summary: Get a priority by IID.
• get_productGet one product by iid. API summary: Get a configuration item by IID.
• get_projectGet one project by iid. API summary: Get a project by IID.
• get_service_contracts_for_an_organizationList companies for a company. Optional filters: sort field or sort direction. Results are paginated. API summary: Get service contracts for an organization.
• get_service_levelGet one service level by iid. API summary: Get a service level by IID.
• get_service_level_agreementGet one service level agreement by iid. API summary: Get a service level agreement by IID.
• get_service_level_termGet one service level term by iid. API summary: Get a service level term by IID.
• get_severityGet one severity by iid. API summary: Get a severity by IID.
• get_solutionGet one solution by iid. API summary: Get a solution by IID.
• get_subscriptionGet one subscription by iid. API summary: Get a group by IID.
• get_substatusGet one substatus by iid. API summary: Get a substatus by IID.
• get_subtypes1Get one subtypes1 by iid. API summary: Get a subtype1 by IID.
• get_subtypes2Get one subtypes2 by iid. API summary: Get a subtype2 by IID.
• get_subtypes3Get one subtypes3 by iid. API summary: Get a subtype3 by IID.
• get_subtypes4Get one subtypes4 by iid. API summary: Get a subtype4 by IID.
• get_taskGet one task by iid. API summary: Get a task by IID.
• get_ticket_documentGet one document for a ticket by document id. API summary: Get an issue attachment's metadata by ID.
• get_ticket_messageGet one message for a ticket by message id. API summary: Get an issue note by ID.
• get_userGet one user by `iid`.
• get_user_defined_field_definitions_for_organizationsList users. API summary: Get user defined field definitions for organizations.
• get_user_defined_field_definitions_for_usersList users. API summary: Get user defined field definitions for users.
• get_user_s_group_membershipsList subscriptions. Optional filters: sort field or sort direction. Results are paginated. API summary: Get user's group memberships.
• get_user_s_organization_membershipsList companies. Optional filters: sort field or sort direction. Results are paginated. API summary: Get user's organization memberships.
• list_addressesList addresses. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all locations.
• list_causesList causes. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all causes.
• list_classesList classes. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all Classes.
• list_companiesList companies. Optional filters: sort field or sort direction. Results are paginated. API summary: Get a groups organization memberships.
• list_custom_record_tablesList custom record tables. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all custom record tables.
• list_definitionsList definitions. API summary: Get all custom record table definitions.
• list_departmentsList departments. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all departments.
• list_document_contentsList contents for a document. API summary: Download the raw content of an issue attachment.
• list_issue_attachmentsList the files attached to an issue (`iid`).
• list_issue_notesList the notes on an issue (`iid`).
• list_issue_tasksVisible to othersList the tasks (checklist items) on an issue (`issue_iid`).
• list_issue_typesVisible to othersList issue types. Use this to find the `issue_type_iid` needed to create an issue.
• list_organizationsList organizations (customer companies), with paging.
• list_prioritiesList issue priorities and their IIDs.
• list_productsList products. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all configuration items.
• list_projectsList projects. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all projects.
• list_service_level_agreementsList service level agreements. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all service level agreements.
• list_service_level_termsList service level terms. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all Service Level Terms.
• list_service_levelsList service levels. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all Service Levels.
• list_settingsList settings. API summary: Get application settings.
• list_severitiesList severities. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all severities.
• list_solutionsList solutions. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all Solutions.
• list_subscriptionsList subscriptions. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all groups.
• list_substatusesList issue substatuses and their IIDs.
• list_subtypes1sList subtypes1s. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all Subtypes1.
• list_subtypes2sList subtypes2s. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all Subtypes2.
• list_subtypes3sList subtypes3s. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all Subtypes3.
• list_subtypes4sList subtypes4s. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all Subtypes4.
• list_tasksList tasks. Optional filters: sort field or sort direction. Results are paginated. API summary: Get all task groups.
• list_ticketsList tickets for a ticket. API summary: Retrieve the settings of a global issue.
• list_usersList Issuetrak users, with paging.
• list_users_2List users. API summary: Get user defined field definitions for issues.
• remove_organization_memberships_from_a_userMoves moneyPermanently delete a company by iid. Financial or irreversible action; may require approval. API summary: Remove organization memberships from a user.
• search_addressesChanges dataSearch addresses. Use this to find existing addresses before creating a new address. API summary: Search For locations using a LocationFilter.
• search_causesChanges dataSearch causes. Use this to find existing causes before creating a new cause. API summary: Search for causes using a CauseFilter.
• search_classesChanges dataSearch classes. Use this to find existing classes before creating a new class. API summary: Search for classes using a ClassFilter.
• search_custom_record_tablesChanges dataSearch custom record tables. Use this to find existing custom record tables before creating a new custom record table. API summary: Search for custom record tables using a CustomRecordTableFilter.
• search_departmentsChanges dataSearch departments. Use this to find existing departments before creating a new department. API summary: Search for departments using a DepartmentFilter.
• search_documentsVisible to othersSearch documents. Use this to find existing documents before creating a new document. Has effects visible outside this system. API summary: Search for attachments across all issues using an AttachmentFilter.
• search_for_issuetypes_using_an_issuetypefilterVisible to othersSearch tickets. Use this to find existing tickets before creating a new ticket. Has effects visible outside this system. API summary: Search for IssueTypes using an IssueTypeFilter.
• search_for_tasks_using_a_taskfilterChanges dataSearch tasks. Use this to find existing tasks before creating a new task. API summary: Search for tasks using a TaskFilter.
• search_issue_assignment_historiesVisible to othersSearch issue assignment histories. Use this to find existing issue assignment histories before creating a new issue assignment history. Has effects visible outside this system. API summary: Search for issue assignment history using an IssueAssignmentHistoryRootFilter.
• search_issue_audit_historiesVisible to othersSearch issue audit histories. Use this to find existing issue audit histories before creating a new issue audit history. Has effects visible outside this system. API summary: Search for issue audit history using an AdvancedAuditHistoryFilter.
• search_issue_next_action_historiesVisible to othersSearch issue next action histories. Use this to find existing issue next action histories before creating a new issue next action history. Has effects visible outside this system. API summary: Search for issue next action history using an IssueNextActionHistoryRootFilter.
• search_issue_substatus_historiesVisible to othersSearch issue substatus histories. Use this to find existing issue substatus histories before creating a new issue substatus history. Has effects visible outside this system. API summary: Search for issue substatus history using an IssueSubstatusHistoryRootFilter.
• search_issuesChanges dataSearch issues (tickets) with an optional advanced `filter` object, sorting and paging (`page_size`, `page_number`). Use this to find an issue number (IID).
• search_messagesVisible to othersSearch messages. Use this to find existing messages before creating a new message. Has effects visible outside this system. API summary: Search for notes across all issues using a NoteFilter.
• search_organizationsChanges dataSearch organizations by criteria such as name, email domain or city.
• search_prioritiesChanges dataSearch priorities. Use this to find existing priorities before creating a new priority. API summary: Search for priorities using a PriorityFilter.
• search_productsChanges dataSearch products. Use this to find existing products before creating a new product. API summary: Search for configuration items using a ConfigurationItemFilter.
• search_projectsChanges dataSearch projects. Use this to find existing projects before creating a new project. API summary: Search for projects using a ProjectFilter.
• search_regionsChanges dataSearch regions. Use this to find existing regions before creating a new region. API summary: Search for regions using a RegionFilter.
• search_service_level_agreementsChanges dataSearch service level agreements. Use this to find existing service level agreements before creating a new service level agreement. API summary: Search for service level agreements using a ServiceLevelAgreementFilter.
• search_service_level_termsChanges dataSearch service level terms. Use this to find existing service level terms before creating a new service level term. API summary: Search for service level terms using a ServiceLevelTermFilter.
• search_service_levelsChanges dataSearch service levels. Use this to find existing service levels before creating a new service level. API summary: Search for service levels using a ServiceLevelFilter.
• search_severitiesChanges dataSearch severities. Use this to find existing severities before creating a new severity. API summary: Search for severities using a SeverityFilter.
• search_solutionsChanges dataSearch solutions. Use this to find existing solutions before creating a new solution. API summary: Search for solutions using a SolutionFilter.
• search_subscriptionsChanges dataSearch subscriptions. Use this to find existing subscriptions before creating a new subscription. API summary: Search for groups using a GroupFilter.
• search_substatusesChanges dataSearch substatuses. Use this to find existing substatuses before creating a new substatus. API summary: Search for substatuses using a SubstatusFilter.
• search_subtypes1sChanges dataSearch subtypes1s. Use this to find existing subtypes1s before creating a new subtypes1. API summary: Search for Subtypes1 using a subtype1Filter.
• search_subtypes2sChanges dataSearch subtypes2s. Use this to find existing subtypes2s before creating a new subtypes2. API summary: Search for Subtypes2 using a subtype2Filter.
• search_subtypes3sChanges dataSearch subtypes3s. Use this to find existing subtypes3s before creating a new subtypes3. API summary: Search for Subtypes3 using a subtype3Filter.
• search_subtypes4sChanges dataSearch subtypes4s. Use this to find existing subtypes4s before creating a new subtypes4. API summary: Search for Subtypes4 using a subtype4Filter.
• search_tasksVisible to othersSearch tasks. Use this to find existing tasks before creating a new task. Has effects visible outside this system. API summary: Search for tasks across all issues using an IssueTasksFilter.
• search_ticketsVisible to othersSearch tickets. Use this to find existing tickets before creating a new ticket. Has effects visible outside this system. API summary: Search for issue hub views using an IssueHubViewFilter.
• search_usersChanges dataSearch users by criteria such as name, email, organization or whether they are agents. Use this to find a user's IID, e.g. to assign an issue.
• search_users_2Visible to othersSearch users. Use this to find existing users before creating a new user. Has effects visible outside this system. API summary: Search for user defined field definitions for issues.
• submit_closeVisible to othersDuplicate a close. Has effects visible outside this system. API summary: Close duplicate issues.
• update_addressChanges dataUpdate an existing address identified by iid. API summary: Update a location.
• update_an_issuetypeVisible to othersUpdate an existing ticket identified by iid. Has effects visible outside this system. API summary: Update an IssueType.
• update_causeChanges dataUpdate an existing cause identified by iid. API summary: Update a cause.
• update_classChanges dataUpdate an existing class identified by iid. API summary: Update a class.
• update_companiesVisible to othersUpdate an existing company identified by iid. Has effects visible outside this system. API summary: Update properties of a group's organization memberships.
• update_companyChanges dataUpdate an existing company identified by iid. Only the fields you pass are changed. API summary: Update organization fields.
• update_departmentChanges dataUpdate an existing department identified by iid. API summary: Update a department.
• update_issueVisible to othersUpdate an issue by `iid` using patch `items`, each with `op` (Add, Replace or Remove), a field `path` such as /subject, and a `value`.
• update_priorityChanges dataUpdate an existing priority identified by iid. API summary: Update a priority.
• update_productChanges dataUpdate an existing product identified by iid. API summary: Update a configuration item.
• update_service_levelChanges dataUpdate an existing service level identified by iid. API summary: Update a Service Level.
• update_service_level_agreementChanges dataUpdate an existing service level agreement identified by iid. API summary: Update a service level agreement.
• update_service_level_termChanges dataUpdate an existing service level term identified by iid. API summary: Update a Service Level Term.
• update_severityChanges dataUpdate an existing severity identified by iid. API summary: Update a severity.
• update_solutionChanges dataUpdate an existing solution identified by iid. API summary: Update a solution.
• update_subscriptionChanges dataUpdate an existing subscription identified by iid. API summary: Update a group.
• update_substatusChanges dataUpdate an existing substatus identified by iid. API summary: Update a substatus.
• update_subtypes1Changes dataUpdate an existing subtypes1 identified by iid. API summary: Update a subtype1.
• update_subtypes2Changes dataUpdate an existing subtypes2 identified by iid. API summary: Update a subtype2.
• update_subtypes3Changes dataUpdate an existing subtypes3 identified by iid. API summary: Update a subtype3.
• update_subtypes4Changes dataUpdate an existing subtypes4 identified by iid. API summary: Update a subtype4.
• update_ticket_messageVisible to othersUpdate an existing message identified by message id. Has effects visible outside this system. API summary: Update a note on an issue.
• update_ticket_taskVisible to othersUpdate an existing task identified by iid. Only the fields you pass are changed. Has effects visible outside this system. API summary: Update issue task fields.
• update_ticketsDeletesUpdate an existing ticket identified by iid. Destructive action; may require approval. API summary: Update the settings of a global issue.
• update_userChanges dataUpdate an existing user identified by iid. API summary: Update a user.
• upload_documentVisible to othersUpload a document (iid). Has effects visible outside this system. API summary: Upload an attachment to an issue.

Questions