Connect Claude & ChatGPT to Moveo.AI

289 tools for Moveo.AI

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

• add_internal_noteChanges dataAdd an internal note with `text` to a conversation by `desk_id` and `session_id`. Only agents see it, not the customer.
• cancel_messageDeletesCancel a message (message id). Destructive action; may require approval. API summary: Cancel a scheduled message.
• cancel_runDeletesCancel a run (run id). Destructive action; may require approval. API summary: Cancel a simulation run.
• create_a_contact_memoryChanges dataCreate a new contact for a contact. Required: account slug, category or content. Search contacts first to avoid duplicates. API summary: Create a contact memory.
• create_a_debt_for_a_contactChanges dataCreate a new contact for a contact. Required: account slug, original creditor or original balance. Search contacts first to avoid duplicates. API summary: Create a debt for a contact.
• create_brainChanges dataCreate a new brain. Required: account slug, body name, language or description. Search brains first to avoid duplicates. API summary: Create AI agent with training configuration.
• create_brain_classifyChanges dataCreate a new classify for a brain. Required: account slug. API summary: Detect intents and entities from multiple user messages.
• create_brain_dialogChanges dataCreate a new dialog for a brain. Required: account slug, name, collection or nodes. Search dialogs first to avoid duplicates. API summary: Add dialog.
• create_brain_entityChanges dataCreate a new entity for a brain. Required: account slug or entity. API summary: Add entity.
• create_brain_insightChanges dataCreate a new insight for a brain. Required: account slug, name, description or type. API summary: Add insight.
• create_brain_intentChanges dataCreate a new intent for a brain. Required: account slug or intent. Search intents first to avoid duplicates. API summary: Add intent.
• create_brain_mcpChanges dataCreate a new mcp for a brain. Required: account slug, name or url. API summary: Create MCP server.
• create_brain_messageVisible to othersCreate a new message for a brain. Required: account slug, session id, channel or input. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Send a message using an AI agent.
• create_brain_recommendationChanges dataCreate a new recommendation for a brain. Required: account slug. API summary: Configure recommendations source.
• create_brain_simulationChanges dataCreate a new simulation for a brain. Required: account slug, name, scenario or pass criteria. API summary: Create simulation.
• create_brain_trainChanges dataCreate a new train for a brain. Required: account slug. API summary: Queue an AI agent retrain.
• create_brain_versionChanges dataCreate a new version for a brain. Required: account slug. API summary: Create version.
• create_brain_webhookDeletesCreate a new webhook for a brain. Required: account slug, name, url or token. Destructive action; may require approval. API summary: Create webhook for AI agent response events.
• create_campaignChanges dataCreate a new campaign. Required: account slug, name or type. Search campaigns first to avoid duplicates. API summary: Create a campaign.
• create_campaign_senderChanges dataCreate a new sender for a campaign. Required: account slug or integration id. API summary: Create a campaign sender.
• create_categoryChanges dataCreate a new category. Required: account slug, name or language. Search categories first to avoid duplicates. API summary: Create knowledge base for document storage.
• create_category_datasourceChanges dataCreate a new datasource for a category. Required: account slug, name, type or config. API summary: Connect new datasource to knowledge base.
• create_contactChanges dataCreate a contact with `name` (required), email, phone, language, location, time zone, external_id and custom fields.
• create_conversation_messageVisible to othersCreate a new message for a conversation. Required: account slug, template or scheduled at. Search messages first to avoid duplicates. Has effects visible outside this system. API summary: Schedule a template message.
• create_correctionChanges dataCreate a new correction. Required: account slug, language, correction or task. API summary: Submit AI agent response corrections for training.
• create_credentialChanges dataCreate a new credential. Required: account slug, name or type. API summary: Create apikey.
• create_datasource_documentChanges dataCreate a new document for a datasource. Required: account slug, name, type or file url. API summary: Create a new document for a specific datasource.
• create_debt_contactChanges dataCreate a new contact for a debt. Required: account slug, body contact id or role. Search contacts first to avoid duplicates. API summary: Add a party to a debt.
• create_department_userChanges dataCreate a new user for a department. Required: account slug or user ids. API summary: Add members to department.
• create_deskChanges dataCreate a new desk. Required: account slug or name. Search desks first to avoid duplicates. API summary: Create an environment.
• create_desk_bundleChanges dataCreate a new bundle for a desk. Required: account slug or name. API summary: Add bundle.
• create_desk_capacity_policyChanges dataCreate a new capacity policy for a desk. Required: account slug or name. API summary: Create the capacity policy.
• create_desk_companyChanges dataCreate a new company for a desk. Required: account slug, name, timezone or intervals. API summary: Add business hours.
• create_desk_departmentChanges dataCreate a new department for a desk. Required: account slug or name. API summary: Add a department.
• create_desk_integrationChanges dataCreate a new integration for a desk. Required: account slug, name or type. Search integrations first to avoid duplicates. API summary: Add integration.
• create_desk_macroChanges dataCreate a new macro for a desk. Required: account slug, name or text. API summary: Create a macro.
• create_desk_ruleChanges dataCreate a new rule for a desk. Required: account slug, name, triggers, actions, status or description. API summary: Add rule.
• create_desk_slaChanges dataCreate a new sla for a desk. Required: account slug, name, first reply time in seconds or next reply time in seconds. API summary: Add service level agreements.
• create_desk_viewChanges dataCreate a new view for a desk. Required: account slug, type, name or condition. API summary: Add view.
• create_desk_webhookDeletesCreate a new webhook for a desk. Required: account slug. Destructive action; may require approval. API summary: Create webhook for environment conversation events.
• create_dialogChanges dataCreate a new dialog. Required: account slug or prompt. Search dialogs first to avoid duplicates. API summary: Auto generate a dialog.
• create_evaluation_insightChanges dataCreate a new insight for a evaluation. Required: account slug. API summary: Run brain insights against an evaluation transcript.
• create_intentChanges dataCreate a new intent. Required: account slug, expressions or total. Search intents first to avoid duplicates. API summary: Auto generate intent from expressions.
• create_language_modelChanges dataCreate a new language model. Required: account slug, name, provider or model. API summary: Create a language model.
• create_messageChanges dataCreate a new message. Required: account slug, type or target. Search messages first to avoid duplicates. API summary: Create AI-generated summary event for conversation.
• create_pluginChanges dataCreate a new plugin. Required: account slug, events, url, token or name. Search plugins first to avoid duplicates. API summary: Create a plugin.
• create_reportChanges dataCreate a new report. Required: account slug or name. Search reports first to avoid duplicates. API summary: Create a report.
• create_runChanges dataCreate a new run. Required: account slug. API summary: Trigger a simulation run.
• create_scheduleChanges dataCreate a new schedule. Required: account slug, name or cron expression. API summary: Create simulation schedule.
• create_session_enqueueVisible to othersCreate a new enqueue for a session. Required: account slug or input. Has effects visible outside this system. API summary: Enqueue message for async processing (Beta).
• create_subscriber_resumeChanges dataCreate a new resume for a subscriber. Required: account slug. API summary: Resume a stopped campaign subscriber.
• create_subscriber_stopChanges dataCreate a new stop for a subscriber. Required: account slug. API summary: Stop a campaign subscriber.
• delete_a_contact_identityDeletesPermanently delete a contact by contact id 2. Destructive action; may require approval. API summary: Delete a contact identity.
• delete_a_contact_memoryDeletesPermanently delete a contact by contact id 2. Destructive action; may require approval. API summary: Delete a contact memory.
• delete_a_debtDeletesPermanently delete a contact by contact id 2. Destructive action; may require approval. API summary: Delete a debt.
• delete_brainDeletesPermanently delete a brain by brain id. Destructive action; may require approval. API summary: Delete AI agent and all training data.
• delete_brain_dialogDeletesPermanently delete a dialog by dialog id. Destructive action; may require approval. API summary: Delete dialog.
• delete_brain_entityDeletesPermanently delete a entity by entity. Destructive action; may require approval. API summary: Delete entity.
• delete_brain_insightDeletesPermanently delete a insight by insight id. Destructive action; may require approval. API summary: Delete insight.
• delete_brain_intentDeletesPermanently delete a intent by intent. Destructive action; may require approval. API summary: Delete intent.
• delete_brain_mcpDeletesPermanently delete a mcp by mcp id. Destructive action; may require approval. API summary: Delete MCP server.
• delete_brain_model_strategiesMoves moneyPermanently delete a model strategy by brain id. Financial or irreversible action; may require approval. API summary: Clear the AI agent's model strategy.
• delete_brain_simulationDeletesPermanently delete a simulation by simulation id. Destructive action; may require approval. API summary: Delete simulation.
• delete_brain_versionDeletesPermanently delete a version by version. Destructive action; may require approval. API summary: Delete version.
• delete_brain_webhookDeletesPermanently delete a webhook by webhook id. Destructive action; may require approval. API summary: Remove AI agent webhook.
• delete_campaignDeletesPermanently delete a campaign by campaign id. Destructive action; may require approval.
• delete_campaign_senderDeletesPermanently delete a sender by sender id. Destructive action; may require approval. API summary: Delete a campaign sender.
• delete_categoryDeletesPermanently delete a category by category id. Destructive action; may require approval. API summary: Delete a knowledge base.
• delete_category_datasourceDeletesPermanently delete a datasource by datasource id. Destructive action; may require approval. API summary: Remove datasource and stop document sync.
• delete_contactDeletesPermanently delete a contact by `contact_id`. This cannot be undone.
• delete_conversation_messageDeletesPermanently delete a message by message id. Destructive action; may require approval. API summary: Delete a comment.
• delete_credentialDeletesPermanently delete a credential by credential id. Destructive action; may require approval. API summary: Delete credential.
• delete_datasource_documentDeletesPermanently delete a document by document id. Destructive action; may require approval. API summary: Delete a document by ID for a specific datasource.
• delete_debt_contactDeletesPermanently delete a contact by contact contact id. Destructive action; may require approval. API summary: Remove a party from a debt.
• delete_department_userDeletesPermanently delete a user by user id. Destructive action; may require approval. API summary: Remove department member.
• delete_deskDeletesPermanently delete a desk by desk id. Destructive action; may require approval. API summary: Delete an environment.
• delete_desk_bundleDeletesPermanently delete a bundle by bundle id. Destructive action; may require approval. API summary: Delete bundle.
• delete_desk_capacity_policiesMoves moneyPermanently delete a capacity policy by desk id. Financial or irreversible action; may require approval. API summary: Delete the capacity policy.
• delete_desk_companyDeletesPermanently delete a company by business hours id. Destructive action; may require approval. API summary: Delete business hours.
• delete_desk_departmentDeletesPermanently delete a department by department id. Destructive action; may require approval. API summary: Delete department.
• delete_desk_integrationDeletesPermanently delete a integration by integration id. Destructive action; may require approval. API summary: Delete integration.
• delete_desk_macroDeletesPermanently delete a macro by macro id. Destructive action; may require approval.
• delete_desk_messageDeletesPermanently delete a message by session id. Destructive action; may require approval. API summary: Delete conversation permanently.
• delete_desk_ruleDeletesPermanently delete a rule by rule id. Destructive action; may require approval. API summary: Delete rule.
• delete_desk_sessionDeletesPermanently delete a session by session id. Destructive action; may require approval.
• delete_desk_slaDeletesPermanently delete a sla by sla id. Destructive action; may require approval. API summary: Delete service level agreement.
• delete_desk_viewDeletesPermanently delete a view by view id. Destructive action; may require approval. API summary: Delete view.
• delete_desk_webhookDeletesPermanently delete a webhook by webhook id. Destructive action; may require approval. API summary: Remove environment webhook.
• delete_language_modelDeletesPermanently delete a language model by language model id. Destructive action; may require approval.
• delete_overrideDeletesPermanently delete a override by user id. Destructive action; may require approval. API summary: Delete an agent override.
• delete_pluginDeletesPermanently delete a plugin by plugin id. Destructive action; may require approval.
• delete_reportDeletesPermanently delete a report by report id. Destructive action; may require approval.
• delete_runDeletesPermanently delete a run by run id. Destructive action; may require approval. API summary: Delete simulation run.
• delete_scheduleDeletesPermanently delete a schedule by schedule id. Destructive action; may require approval. API summary: Delete simulation schedule.
• download_documentDownload the document for a document. API summary: Downloads the file.
• download_sessionChanges dataDownload the document for a session. API summary: Create download URL for session file.
• get_a_commentGet one message for a conversation by message id. API summary: Get a comment.
• get_ai_agentGet one AI agent by `brain_id`, including its settings and language.
• get_brain_dialogGet one dialog for a brain by dialog id. API summary: Get dialog details.
• get_brain_entityGet one entity for a brain by entity. API summary: Get entity details.
• get_brain_improvementGet one improvement for a brain by improvement id. API summary: Get an improvement.
• get_brain_insightGet one insight for a brain by insight id. API summary: Get insight details.
• get_brain_intentGet one intent for a brain by intent. API summary: Get intent details.
• get_brain_mcpGet one mcp for a brain by mcp id. API summary: Get MCP server details.
• get_brain_simulationGet one simulation for a brain by simulation id. API summary: Get simulation.
• get_brain_versionGet one version for a brain by version. API summary: Get version details.
• get_brain_webhookGet one webhook for a brain by webhook id. API summary: Get AI agent webhook details.
• get_broadcastGet one broadcast campaign by `campaign_id`.
• get_broadcast_analyticsGet delivery and engagement analytics for a broadcast campaign by `campaign_id`.
• get_campaign_senderGet one sender for a campaign by sender id. API summary: Get a campaign sender.
• get_campaign_subscriberGet one subscriber for a campaign by subscriber id. API summary: Get a campaign subscriber.
• get_categoryGet one category by category id. API summary: Get knowledge base details and document statistics.
• get_category_datasourceGet one datasource for a category by datasource id. API summary: Get datasource details and sync status.
• get_contactGet one contact by `contact_id`, with name, email, phone, language, location and custom fields.
• get_contact_get_contact_debtGet one contact for a contact by contact id 2. API summary: Return a debt.
• get_contact_get_contact_memoryGet one contact for a contact by contact id 2. API summary: Return a contact memory.
• get_conversationGet one conversation by `desk_id` and `session_id`, including status, assignee and context.
• get_conversation_event_history_and_activitiesList messages for a conversation. Optional filters: account slug. API summary: Get conversation event history and activities.
• get_conversation_messageGet one message for a conversation by message id. API summary: Get a scheduled message.
• get_conversation_transcriptGet the full transcript of a conversation by `desk_id` and `session_id`.
• get_current_userGet the Moveo user linked to the connected API key.
• get_datasource_documentGet one document for a datasource by document id. API summary: Get a document by ID for a specific datasource.
• get_datasource_document_previewGet one document for a datasource by document id. API summary: Generate presigned URL for document preview.
• get_deskGet one desk by `desk_id`.
• get_desk_bundleGet one bundle for a desk by bundle id. API summary: Get bundle details.
• get_desk_companyGet one company for a desk by business hours id. API summary: Return a business hours.
• get_desk_departmentGet one department for a desk by department id. API summary: Get department details.
• get_desk_integrationGet one integration for a desk by integration id. API summary: Get integration details.
• get_desk_macroGet one macro for a desk by macro id. API summary: Return a macro.
• get_desk_ruleGet one rule for a desk by rule id. API summary: Get rule details.
• get_desk_slaGet one sla for a desk by sla id. API summary: Return a service level agreements.
• get_desk_viewGet one view for a desk by view id. API summary: Get view details.
• get_desk_webhookGet one webhook for a desk by webhook id. API summary: Get environment webhook details and event settings.
• get_effectiveGet one effective by user id. API summary: Get effective limits for an agent.
• get_language_modelGet one language model by language model id. API summary: Return a language model.
• get_overrideGet one override by user id. API summary: Get an agent override.
• get_pluginGet one plugin by plugin id. API summary: Return a plugin.
• get_presenceGet one presence by user id. API summary: Get presence information for a specific user.
• get_reportGet one report by report id. API summary: Get a report.
• get_runGet one run by run id. API summary: Get simulation run.
• list_a_contact_s_debtsList contacts for a contact. Optional filters: account slug. API summary: List a contact's debts.
• list_accountsList accounts. Optional filters: account id, type or status. API summary: List all integrations of account.
• list_agent_countsList agent counts. Optional filters: account slug or next cursor. Results are paginated. API summary: Get active conversation counts per agent.
• list_agent_presenceList the online/away status of the account's human agents.
• list_ai_agentsList the account's AI agents (brains), optionally filtered by `name`. Use to find a brain_id.
• list_audit_logsList audit logs. Optional filters: account slug, next cursor, brain id, desk id, log type or source id. Results are paginated. API summary: List the audit logs.
• list_brain_entitiesList entities for a brain. Optional filters: account slug or next cursor. Results are paginated.
• list_brain_improvementsList improvements for a brain. Optional filters: account slug, status, severity, sort or next cursor. Results are paginated.
• list_brain_insightsList insights for a brain. Optional filters: account slug or next cursor. Results are paginated.
• list_brain_live_sessionsList live sessions for a brain. Optional filters: account slug. Results are paginated. API summary: List live sessions for an AI agent.
• list_brain_mcpsList mcps for a brain. Optional filters: account slug or next cursor. Results are paginated. API summary: List MCP servers.
• list_brain_model_strategiesList model strategies for a brain. Optional filters: account slug. API summary: Get the AI agent's model strategy.
• list_brain_recommendationsList recommendations for a brain. Optional filters: account slug. API summary: Get AI agent recommendations.
• list_brain_simulationsList simulations for a brain. Optional filters: account slug, next cursor, category or channel type. Results are paginated.
• list_brain_versionsList versions for a brain. Optional filters: account slug or next cursor. Results are paginated.
• list_brain_webhooksList webhooks for a brain. Optional filters: account slug or next cursor. Results are paginated. API summary: Get AI agent webhooks for response events.
• list_broadcast_recipientsList the recipients of a broadcast campaign by `campaign_id`, filtered by `q`, status, channels or error type.
• list_broadcastsList broadcast campaigns, filtered by name, type, status or channels. Use to find a campaign_id.
• list_campaign_sendersList senders for a campaign. Optional filters: account slug or next cursor. Results are paginated. API summary: List campaign senders.
• list_category_datasourcesList datasources for a category. Optional filters: account slug or next cursor. Results are paginated. API summary: Get all datasources in knowledge base.
• list_category_documentsList documents for a category. Optional filters: account slug, datasource types or is draft. API summary: Get documents in knowledge base with draft status.
• list_category_documents_list_datasources_and_documentsList documents for a category. Optional filters: account slug, datasource types or is draft. API summary: Get a list of datasources and documents for a specific knowledge base.
• list_contact_memoriesList what the AI agents remember about a contact, by `contact_id`.
• list_contact_tasksList tasks for a contact. Optional filters: account slug, next cursor, types or since. Results are paginated. API summary: List contact activity feed.
• list_contactsList contacts for a contact. Optional filters: account slug. API summary: List a contact's identities.
• list_conversation_messagesGet the message history of a conversation by `desk_id` and `session_id`.
• list_conversation_messages_2List messages for a conversation. Optional filters: account slug. API summary: List pending scheduled messages.
• list_conversation_overviewsList overviews for a conversation. Optional filters: account slug. API summary: Get conversation overview.
• list_conversationsList conversations in a desk by `desk_id`, filtered by status, view_id, agent_id, brain_id or department_id, with cursor paging. Use to find a session_id.
• list_countsList counts. Optional filters: account slug or next cursor. Results are paginated. API summary: Get conversation counts by status.
• list_credentialsList credentials. Optional filters: account slug or next cursor. Results are paginated.
• list_datasource_documentsList documents for a datasource. Optional filters: account slug. API summary: Get a list of documents for a specific datasource.
• list_department_agentsList agents for a department. Optional filters: account slug. API summary: List agents in a department.
• list_department_countsList department counts. Optional filters: account slug or next cursor. Results are paginated. API summary: Get active conversation counts per department.
• list_department_usersList users for a department. Optional filters: account slug. API summary: List department members.
• list_departmentsList the departments in a desk by `desk_id`. Use to find a department_id for routing.
• list_desk_bundlesList bundles for a desk. Optional filters: account slug or next cursor. Results are paginated.
• list_desk_capacity_policiesList capacity policies for a desk. Optional filters: account slug. API summary: Get the capacity policy.
• list_desk_companiesList companies for a desk. Optional filters: account slug or next cursor. Results are paginated. API summary: List business hours.
• list_desk_macrosList macros for a desk. Optional filters: account slug or next cursor. Results are paginated. API summary: List all macros.
• list_desk_routingsList routings for a desk. Optional filters: account slug. API summary: Get aggregate routing for an environment.
• list_desk_rulesList rules for a desk. Optional filters: account slug or next cursor. Results are paginated.
• list_desk_slasList slas for a desk. Optional filters: account slug or next cursor. Results are paginated. API summary: List service level agreements.
• list_desk_viewsList views for a desk. Optional filters: account slug or next cursor. Results are paginated.
• list_desk_webhooksList webhooks for a desk. Optional filters: account slug or next cursor. Results are paginated. API summary: Get environment webhooks for conversation events.
• list_desksList the account's desks (inboxes where human agents handle conversations), optionally filtered by `name`. Use to find a desk_id.
• list_dialog_node_typesList dialog node types. Optional filters: account slug. API summary: Get the dialog node and action schema.
• list_dialog_referencesList references for a dialog. Optional filters: account slug. API summary: List dialog references.
• list_dictionariesList dictionaries. Optional filters: account slug. API summary: Get the Cartesia pronunciation dictionary for the current account.
• list_dictionaries_get_eleven_labs_dictionaryList dictionaries. Optional filters: account slug. API summary: Get the ElevenLabs pronunciation dictionary for the current account.
• list_diffsList diffs. Optional filters: account slug, from version, to version, verbose or path. Results are paginated. API summary: Compare AI agent version differences.
• list_identifiesList identifies. Optional filters: url. API summary: Identify datasource type from URL for knowledge base import.
• list_internal_notesList the internal notes on a conversation by `desk_id` and `session_id`.
• list_knowledge_basesList the account's knowledge bases (collections). Use to find a collection_id.
• list_language_modelsList language models. Optional filters: account slug.
• list_modelsList models. Optional filters: account slug. API summary: List language models available for the AI agent's model strategy.
• list_node_idsList node ids. Optional filters: account slug. API summary: List dialogs node ids.
• list_overridesList overrides. Optional filters: account slug. API summary: List agent overrides.
• list_presetsList presets. API summary: List voice config presets.
• list_run_evaluationsList evaluations for a run. Optional filters: account slug, next cursor or status. Results are paginated. API summary: List evaluations for a simulation run.
• list_runsList runs. Optional filters: account slug, next cursor, status, with fails, trigger type or started after. Results are paginated. API summary: List simulation runs.
• list_schedulesList schedules. Optional filters: account slug, next cursor or is active. Results are paginated. API summary: List simulation schedules.
• list_session_transcriptsList transcripts for a session. Optional filters: account slug or include debug. API summary: Get session transcript.
• list_sshesList sshes. API summary: Return the public Moveo SSH key.
• list_statsList stats. Optional filters: account slug, start date, end date or aggregated by. API summary: Get SendGrid email delivery stats for an integration.
• search_brain_dialogsSearch dialogs for a brain by account slug, next cursor or name. Use this to find existing dialogs before creating a new dialog. Results are paginated. API summary: List dialogs.
• search_brain_intentsSearch intents for a brain by account slug, next cursor or name. Use this to find existing intents before creating a new intent. Results are paginated. API summary: List intents.
• search_check_namesSearch check names by account slug or name. Use this to find existing check names before creating a new check name. API summary: Check if report name is available.
• search_check_names_check_brain_webhook_nameSearch check names by account slug or name. Use this to find existing check names before creating a new check name. API summary: Check if webhook name is available.
• search_check_names_check_campaign_nameSearch check names by account slug or name. Use this to find existing check names before creating a new check name. API summary: Check if campaign name is available.
• search_check_names_check_contact_nameSearch check names by account slug or name. Use this to find existing check names before creating a new check name. API summary: Check if contact name is available.
• search_check_names_check_mcp_server_nameSearch check names by account slug or name. Use this to find existing check names before creating a new check name. API summary: Check if MCP server name is available.
• search_check_names_check_simulation_nameSearch check names by account slug or name. Use this to find existing check names before creating a new check name. API summary: Check simulation name availability.
• search_check_names_check_view_nameSearch check names by account slug or name. Use this to find existing check names before creating a new check name. API summary: Check if view name is available.
• search_contactsSearch contacts by `q` (name, email or phone) or source, with cursor paging. Use to find a contact_id.
• search_desk_integrationsSearch integrations for a desk by account slug, next cursor or q. Use this to find existing integrations before creating a new integration. Results are paginated. API summary: List integrations.
• search_knowledge_baseChanges dataSearch a knowledge base by `collection_id` with a `query`, optionally limited to certain data sources. Returns the matching passages.
• search_pluginsSearch plugins by account slug, next cursor or q. Use this to find existing plugins before creating a new plugin. Results are paginated. API summary: List all plugins.
• search_reportsSearch reports by account slug, next cursor or name. Use this to find existing reports before creating a new report. Results are paginated. API summary: List all reports.
• send_campaign_nowVisible to othersSend a campaign. Has effects visible outside this system. API summary: Send ephemeral campaign immediately.
• send_campaign_now_agenticVisible to othersSend a campaign. Has effects visible outside this system. API summary: Create and start an agentic (NBA) campaign.
• send_conversation_messageVisible to othersSend a message to the customer in a conversation by `desk_id` and `session_id`. Put the text (or a template) in `body`. The customer receives it.
• send_messageVisible to othersSend a message (session id). Has effects visible outside this system. API summary: Send message to a session.
• send_outbound_messageVisible to othersSend a message (desk id). Has effects visible outside this system. API summary: Send outbound message.
• submit_brainVisible to othersPublish a brain (brain id). Has effects visible outside this system. API summary: Publish a new brain version.
• submit_brain_copyVisible to othersCopy a brain (brain id). Has effects visible outside this system. API summary: Duplicate a brain.
• submit_campaign_subscribersDeletesVerify a campaign. Destructive action; may require approval. API summary: Verify campaign subscribers.
• submit_categoryVisible to othersPublish a category (collection id). Has effects visible outside this system. API summary: Publish draft documents to make them searchable.
• submit_correctionVisible to othersSubmit a correction (evaluation id). Has effects visible outside this system. API summary: Publish a simulation turn correction.
• submit_datasourceVisible to othersSync a datasource (datasource id). Has effects visible outside this system. API summary: Sync datasource with its source.
• submit_guidelineVisible to othersValidate a guideline (brain id). Has effects visible outside this system. API summary: Validate AI agent authoring guidelines.
• submit_insightVisible to othersValidate a insight (brain id). Has effects visible outside this system. API summary: Validate insight authoring.
• submit_integrationVisible to othersVerify a integration (integration id). Has effects visible outside this system. API summary: Verify integration.
• submit_mcpVisible to othersSync a mcp (mcp id). Has effects visible outside this system. API summary: Trigger MCP server verification.
• submit_simulationVisible to othersValidate a simulation (brain id). Has effects visible outside this system. API summary: Validate simulation authoring.
• update_a_commentChanges dataUpdate an existing message identified by message id. API summary: Update a comment.
• update_a_debtChanges dataUpdate an existing contact identified by contact id 2. API summary: Update a debt.
• update_brainChanges dataUpdate an existing brain identified by brain id. API summary: Update AI agent configuration and training.
• update_brain_dialogChanges dataUpdate an existing dialog identified by dialog id. API summary: Update dialog.
• update_brain_entityChanges dataUpdate an existing entity identified by entity. API summary: Update entity.
• update_brain_insightChanges dataUpdate an existing insight identified by insight id. API summary: Update insight.
• update_brain_intentChanges dataUpdate an existing intent identified by intent. API summary: Update intent.
• update_brain_mcpChanges dataUpdate an existing mcp identified by mcp id. API summary: Update MCP server.
• update_brain_model_strategiesVisible to othersUpdate an existing model strategy identified by brain id. Only the fields you pass are changed. Has effects visible outside this system. API summary: Replace the AI agent's model strategy.
• update_brain_recommendationsVisible to othersUpdate an existing recommendation identified by brain id. Has effects visible outside this system. API summary: Flag a recommendation intent or expression.
• update_brain_simulationChanges dataUpdate an existing simulation identified by simulation id. API summary: Update simulation.
• update_brain_webhookDeletesUpdate an existing webhook identified by webhook id. Destructive action; may require approval. API summary: Update AI agent webhook configuration.
• update_bulk_removesVisible to othersUpdate an existing bulk remove identified by campaign id. Has effects visible outside this system. API summary: Bulk remove campaign subscribers.
• update_bulk_upsertsVisible to othersUpdate an existing bulk upsert identified by campaign id. Has effects visible outside this system. API summary: Bulk upsert campaign subscribers.
• update_campaignChanges dataUpdate an existing campaign identified by campaign id. API summary: Update a campaign.
• update_campaign_senderChanges dataUpdate an existing sender identified by sender id. API summary: Update a campaign sender.
• update_categoriesVisible to othersUpdate an existing category identified by brain id. Has effects visible outside this system. API summary: Update entity knowledge base.
• update_categoryChanges dataUpdate an existing category identified by category id. API summary: Update knowledge base configuration.
• update_category_datasourceChanges dataUpdate an existing datasource identified by datasource id. API summary: Update datasource configuration and sync settings.
• update_category_documentsVisible to othersUpdate an existing document identified by collection id. Has effects visible outside this system. API summary: Mark published documents as draft to remove them from search.
• update_contactChanges dataUpdate a contact by `contact_id`: name, email, phone, language, location, time zone or custom fields.
• update_contact_touch_contact_memoryChanges dataUpdate an existing contact identified by contact id 2. Only the fields you pass are changed. API summary: Touch a contact memory.
• update_contactsVisible to othersUpdate an existing contact identified by contact id. Has effects visible outside this system. API summary: Upsert a contact identity.
• update_conversationChanges dataUpdate a conversation by `desk_id` and `session_id`: change status, assign to an agent (assignee_agent_id) or AI agent (assignee_brain_id), move department, or set context.
• update_conversation_messageVisible to othersUpdate an existing message identified by message id. Has effects visible outside this system. API summary: Update a scheduled message.
• update_conversation_messagesDeletesUpdate an existing message identified by session id. Only the fields you pass are changed. Destructive action; may require approval. API summary: Update agent typing status in conversation.
• update_conversation_messages_mark_messages_as_deliveredVisible to othersUpdate an existing message identified by session id. Only the fields you pass are changed. Has effects visible outside this system. API summary: Mark conversation messages as delivered to customer.
• update_conversation_messages_mark_messages_as_readVisible to othersUpdate an existing message identified by session id. Only the fields you pass are changed. Has effects visible outside this system. API summary: Mark conversation messages as read by agent.
• update_datasource_documentChanges dataUpdate an existing document identified by document id. API summary: Update a document by ID for a specific datasource.
• update_datasource_documentsVisible to othersUpdate an existing document identified by datasource id. Only the fields you pass are changed. Has effects visible outside this system. API summary: Update all the documents in a datasource. Useful to disable/enable all documents.
• update_deskChanges dataUpdate an existing desk identified by desk id. API summary: Update an environment.
• update_desk_bundleChanges dataUpdate an existing bundle identified by bundle id. API summary: Update bundle.
• update_desk_capacity_policiesVisible to othersUpdate an existing capacity policy identified by desk id. Has effects visible outside this system. API summary: Update the capacity policy.
• update_desk_companyChanges dataUpdate an existing company identified by business hours id. API summary: Update business hours.
• update_desk_departmentChanges dataUpdate an existing department identified by department id. API summary: Update department.
• update_desk_integrationChanges dataUpdate an existing integration identified by integration id. API summary: Update integration.
• update_desk_macroChanges dataUpdate an existing macro identified by macro id. API summary: Update a macro.
• update_desk_ruleChanges dataUpdate an existing rule identified by rule id. API summary: Update rule.
• update_desk_slaChanges dataUpdate an existing sla identified by sla id. API summary: Update service level agreement.
• update_desk_viewChanges dataUpdate an existing view identified by view id. API summary: Update view.
• update_desk_webhookDeletesUpdate an existing webhook identified by webhook id. Destructive action; may require approval. API summary: Update environment webhook configuration.
• update_documentsVisible to othersUpdate an existing document identified by document id 2. Only the fields you pass are changed. Has effects visible outside this system. API summary: Move a document to a different datasource.
• update_language_modelChanges dataUpdate an existing language model identified by language model id. API summary: Update a language model.
• update_message_failedsDeletesUpdate an existing failed identified by message id. Only the fields you pass are changed. Destructive action; may require approval. API summary: Mark message as failed with error details.
• update_overrideChanges dataUpdate an existing override identified by user id. API summary: Create or update an agent override.
• update_pluginChanges dataUpdate an existing plugin identified by plugin id. API summary: Update a plugin.
• update_presenceChanges dataUpdate an existing presence identified by user id. API summary: Update user presence.
• update_reportChanges dataUpdate an existing report identified by report id. Only the fields you pass are changed. API summary: Update a report.
• update_rule_reordersVisible to othersUpdate an existing reorder identified by rule id. Has effects visible outside this system. API summary: Reorder rule position.
• update_scheduleChanges dataUpdate an existing schedule identified by schedule id. API summary: Update simulation schedule.
• update_session_contextsVisible to othersUpdate an existing context identified by session id. Has effects visible outside this system. API summary: Update session context.
• update_subjectsVisible to othersUpdate an existing subject. Only the fields you pass are changed. Has effects visible outside this system. API summary: Mask subject data.
• update_testsVisible to othersUpdate an existing test. Has effects visible outside this system. API summary: Test plugin reachability with a synthetic notification payload.
• upload_documentChanges dataUpload a document (datasource id). API summary: Get a presigned URL for document upload.

Questions