Integration · Company data

Connect Claude & ChatGPT to Pendo

Ask your AI which guides are live, what a visitor did in your product, or how often a feature was used in Pendo. It can read tagged pages and features, guides, segments, saved reports and survey responses, look up visitors and accounts, and run aggregation queries for usage numbers. Product questions get answered without building a report first.

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Free plan, no credit card. Takes about a minute.

Try asking

“Which guides are public right now?”
The AI lists your guides with their state and steps and picks out the public ones.
“Show the results of our saved report on weekly active users.”
It finds the report in your saved reports and returns its results.
“What has visitor 4821 done in the app recently?”
It reads the visitor's recent history of pages, features and guides seen, plus their metadata and last visit.

What your AI can do

Pages, features and guides

List tagged pages and features with their IDs, and guides with their state and steps.

Visitors and accounts

Look up a visitor or account with metadata, see a visitor's recent activity, and read segments.

Reports and aggregations

Get results from saved reports, read survey responses and run aggregation queries for custom usage numbers.

“How many visitors used the export feature in the last 30 days?”
It looks up the feature ID and runs an aggregation over that feature's events for the period.
“Which metadata fields do we store on accounts?”
It reads the account metadata schema, so you know which fields you can filter and group by.
“What did people answer in our onboarding poll?”
It lists the responses to that poll guide.

65 tools for Pendo

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

create_accountChanges dataCreate a new account. API summary: Bulk Delete Accounts.
create_agenticChanges dataCreate a new agentic. API summary: Send a Conversation Event.
create_feedbackChanges dataCreate a new feedback. API summary: Create new feedback.
create_guide_resetChanges dataCreate a new reset for a guide. API summary: Reset Individual Staged Guide.
create_metadata_valueChanges dataCreate a new value for a metadata. Required: items. API summary: Set Value for a Set of Agent or Custom Fields.
create_resetChanges dataCreate a new reset. API summary: Reset All Staged Guides.
create_segment_visitorChanges dataCreate a new visitor for a segment. API summary: Start export of segment visitors.
create_visitorChanges dataCreate a new visitor. API summary: Bulk Delete Visitors.
create_visitor_resetChanges dataCreate a new reset for a visitor. API summary: Reset Guide Seen for Specific Visitor.
create_visitor_reset_postChanges dataCreate a new reset for a visitor. API summary: Reset Guide Seen for Specific Visitor for All Guides.
delete_feedbackMoves moneyPermanently delete a feedback. Financial or irreversible action; may require approval. API summary: Delete feedback.
delete_schemaDeletesPermanently delete a schema by field. Destructive action; may require approval. API summary: Delete an Agent or Custom Field.
delete_segmentDeletesPermanently delete a segment by segment id. Destructive action; may require approval.
delete_segment_visitorDeletesPermanently delete a visitor by visitor id. Destructive action; may require approval. API summary: Remove a visitor from a segment.
export_experimentsChanges dataExport experiments. API summary: Export Guide Experiment Results.
export_localizationsExport localizations. API summary: Bulk XLIFF Export.
get_accountGet one Pendo account by `account_id`, with its metadata.
get_account_by_base64_encoded_idGet one account by b64 id. API summary: Get Account by base64 encoded ID.
get_bulkdeleteGet one bulkdelete by bulkdelete id. API summary: Get one bulk deletion status.
get_data_statusChanges dataGet the current status of a data. API summary: Send a Track Event.
get_dependencyGet one dependency by field name. API summary: Get a List of Dependencies for a Metadata Field.
get_flagGet one flag by flagname. API summary: Get server by flag name.
get_metadata_schemaGet the metadata fields defined for `kind` (visitor or account). Use it to learn field names before building an aggregation.
get_report_resultsGet the results of a saved report as JSON by `report_id`.
get_segmentGet one segment by `segment_id`, with its definition.
get_segment_statusGet the current status of a segment by segment id. API summary: Get segment status.
get_servernameGet one servername by name. API summary: Get server by name.
get_tokenGet one token. API summary: Verify integration key.
get_typeGet one type by type. API summary: Get all excluded items by type.
get_valueGet one value by field name. API summary: Get Value of a Metadata Field.
get_visitorGet one visitor by `visitor_id`, with their metadata (agent, custom and Salesforce fields) and last visit.
get_visitor_by_base64_encoded_idGet one visitor by b64 id. API summary: Get Visitor by base64 encoded ID.
get_visitor_historyGet the recent activity history (pages, features and guides seen) for one visitor by `visitor_id`.
get_visitor_resultGet one result for a visitor by content type. API summary: Retrieve segment export results.
get_visitor_statusGet the current status of a visitor by job id. API summary: Check segment export status.
list_blacklistsList blacklists. API summary: Get all excluded items.
list_bulkdeletesList bulkdeletes. API summary: Get all outstanding bulk deletion requests.
list_dependenciesList dependencies. API summary: Get a List of Dependencies for All Metadata Fields.
list_featuresList all tagged features (clickable elements) with their IDs.
list_guide_historiesList histories for a guide. API summary: Retrieve Change History for a Guide.
list_guidesList all guides with their IDs, state (draft, staged, public, disabled) and steps.
list_optionsList options. API summary: Get feedback options.
list_ordersList orders. API summary: Get guide order.
list_pagesList all tagged pages in the Pendo app with their IDs and rules.
list_report_results_csvsList results csvs for a report. API summary: Return Report Contents as CSV.
list_reportsList saved reports with their IDs and names.
list_segmentsList visitor segments with their IDs and names.
list_servernamesList servernames. API summary: Get all servers.
list_survey_responsesList the responses to a survey (poll guide) by `survey_id`.
list_tracktypesList tracktypes. API summary: Return a List of All Track Types.
run_aggregationChanges dataRun a Pendo aggregation query: `request` holds a name and a pipeline of steps (for example a source of visitors, events or pageEvents with a time series, then filters or grouping). Use it for usage counts and custom analytics; it only reads data.
update_credentialsVisible to othersUpdate an existing credential. Has effects visible outside this system. API summary: Rotate Credentials for GCS Destination.
update_feedbackChanges dataUpdate an existing feedback identified by feedback id. Only the fields you pass are changed. API summary: Update existing feedback.
update_guide_segmentsVisible to othersUpdate an existing segment identified by guide id. Has effects visible outside this system. API summary: Change guide segment.
update_guide_statesVisible to othersUpdate an existing state identified by guide id. Has effects visible outside this system. API summary: Change guide state.
update_schemaChanges dataUpdate an existing schema identified by group. API summary: Create or Undelete an Agent or Custom Field.
update_segmentChanges dataUpdate an existing segment identified by segment id. API summary: Update a segment.
update_segment_visitorChanges dataUpdate an existing visitor identified by visitor id. API summary: Add a visitor to a segment.
update_segment_visitorsVisible to othersUpdate an existing visitor identified by segment id. Only the fields you pass are changed. Has effects visible outside this system. API summary: Add/remove small batches of visitors to a segment.
update_valueChanges dataUpdate an existing value identified by field name. API summary: Set Value for an Agent or Custom Field.
update_value_blacklistguidesVisible to othersUpdate an existing blacklistguide identified by value id. Has effects visible outside this system. API summary: Opt-out a Visitor or Account From All Guide Display.
update_value_donotprocessesVisible to othersUpdate an existing donotprocess identified by value id. Has effects visible outside this system. API summary: Opt-Out or Do Not Process a Visitor or Account.
upload_accountChanges dataUpload a account. API summary: Create an account segment.
upload_localizationChanges dataImport a localization. API summary: Bulk XLIFF Import.
upload_visitorChanges dataUpload a visitor. API summary: Create a visitor segment.

Set up in three steps

1
Pick the app
Create a free HeyMyApps account and choose Pendo from the app list.
2
Paste your key
Paste a Pendo integration key and choose your Pendo address (app.pendo.io, app.eu.pendo.io, us1.app.pendo.io, app.jpn.pendo.io or app.au.pendo.io). Log in to Pendo as an admin, go to Settings > Integrations > Integration Keys, click Add Integration Key, give it a description and click Create. Copy the key right away, it is only shown once. API access depends on your Pendo plan.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Pendo?

The AI can read tagged pages and features, guides, saved reports and their results, segments, visitors with their recent history, accounts, the metadata schema and survey responses. It can also run aggregation queries for usage counts and custom analytics. All of these only read data.

Does the AI see my Pendo integration key?

No. You enter your Pendo integration key in HeyMyApps once. It is encrypted at rest, never shown to the AI and never shown again after you save it, not even to you. The AI only gets the results of the tools you have switched on.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, and any tool can be set to require your approval before it runs. Every tool call is logged, so you can see which reports and visitors the AI looked at.

Does it work with ChatGPT?

Yes. In ChatGPT, open Settings › Apps & Connectors › Advanced, turn on Developer mode and add your HeyMyApps link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

HeyMyApps has a free plan, and you do not need a credit card to start. Paid plans are billed per completed task. You also need your own Pendo account.

Can the AI change anything in Pendo?

No. Every tool here reads data, including aggregation queries. You can create the integration key without Allow Write Access, and the AI still gets everything it needs.