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Connect Claude & ChatGPT to Rootly

Ask your AI who is on call right now, what happened in last night's incident, or to declare a new incident in Rootly. It can list and update incidents, add notes to the timeline, mark incidents mitigated or resolved, acknowledge and resolve alerts, follow up on action items and read schedules, services and teams.

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Free plan, no credit card. Takes about a minute.

Try asking

  • “Who is on call for the payments service right now?”

    The AI finds the service and lists who is on call for it right now.

  • “Declare a SEV2 incident: checkout errors in production.”

    It looks up the severity, service and environment IDs and creates the incident. Depending on your workflows, this can page responders and post to Slack.

  • “What happened in yesterday's database incident?”

    It finds the incident and reads its summary, status and timeline of updates and notes.

What your AI can do

Incidents

List, declare and update incidents, add timeline notes and subscribers, and mark them mitigated or resolved.

Alerts and on-call

List, acknowledge and resolve alerts, see who is on call, and read schedules and their shifts.

Follow-up and catalog

Create and update action items, and look up services, teams, severities, environments and incident types.

  • “Add a note that we rolled back to version 4.2, then mark it mitigated.”

    It adds the note to the incident's timeline and marks the incident as mitigated with your message.

  • “Acknowledge the open alerts on the API service.”

    It lists open alerts filtered by service and acknowledges them, which stops further escalation.

  • “Which action items from last month's incidents are still open?”

    It lists action items across incidents filtered by status and due date, with assignee and priority.

566 tools for Rootly

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

  • acknowledge_alertChanges dataAcknowledge an alert by `alert_id`, which stops further escalation to other responders.
  • add_incident_subscribersChanges dataSubscribe users to an incident's updates by `incident_id`. Pass `data` = {type: "incidents", attributes: {user_ids: [...]}}. Subscribers are notified of changes.
  • add_incident_timeline_eventChanges dataAdd a note to an incident's timeline by `incident_id`. Pass `data` = {type: "incident_events", attributes: {event: "<text>"}}.
  • attach_alert_to_pageChanges dataAttach a alert (incident id). API summary: Attach alerts to an incident.
  • attach_page_role_to_userDeletesAssign a page (incident id). Destructive action; may require approval. API summary: Assign user to incident.
  • cancel_pageDeletesCancel a page (incident id). Destructive action; may require approval. API summary: Cancel an incident.
  • create_action_itemChanges dataAdd an action item to an incident by `incident_id`. Pass `data` = {type: "incident_action_items", attributes: {summary, description, due_date, assigned_to_user_id}}.
  • create_alertChanges dataCreate a new alert. Required: data. Search alerts first to avoid duplicates. API summary: Creates an alert.
  • create_alert_escalateChanges dataCreate a new escalate for a alert. API summary: Escalates an alert.
  • create_alert_eventChanges dataCreate a new event for a alert. Required: data. Search events first to avoid duplicates. API summary: Create alert event.
  • create_alert_fieldChanges dataCreate a new alert field. Required: data. Search alert fields first to avoid duplicates. API summary: Creates an alert field.
  • create_alert_groupChanges dataCreate a new alert group. Required: data. Search alert groups first to avoid duplicates. API summary: Creates an alert group.
  • create_alert_routeChanges dataCreate a new alert route. Search alert routes first to avoid duplicates. API summary: Creates an alert route.
  • create_alert_routing_ruleChanges dataCreate a new alert routing rule. Required: data. Search alert routing rules first to avoid duplicates. API summary: Creates an alert routing rule.
  • create_alert_snoozeChanges dataCreate a new snooze for a alert. Required: data. API summary: Snoozes an alert.
  • create_alert_sourceChanges dataCreate a new alert source. Required: data. Search alert sources first to avoid duplicates. API summary: Creates an alert source.
  • create_alert_urgencyChanges dataCreate a new alert urgency. Required: data. Search alert urgencies first to avoid duplicates. API summary: Creates an alert urgency.
  • create_api_keyChanges dataCreate a new api key. Required: data. Search api keys first to avoid duplicates. API summary: Creates an API key.
  • create_api_key_rotateChanges dataCreate a new rotate for a api key. Required: data. API summary: Rotate an API key.
  • create_authorizationChanges dataCreate a new authorization. Required: data. Search authorizations first to avoid duplicates. API summary: Creates an authorization.
  • create_bulk_deleteVisible to othersCreate a new bulk delete. Required: body. Has effects visible outside this system. API summary: Bulk delete Catalog Entities.
  • create_bulk_delete_bulk_delete_environmentsVisible to othersCreate a new bulk delete. Required: body. Has effects visible outside this system. API summary: Bulk delete Environments.
  • create_bulk_delete_bulk_delete_functionalitiesVisible to othersCreate a new bulk delete. Required: body. Has effects visible outside this system. API summary: Bulk delete Functionalities.
  • create_bulk_delete_bulk_delete_groupsVisible to othersCreate a new bulk delete. Required: body. Has effects visible outside this system. API summary: Bulk delete Teams.
  • create_bulk_delete_bulk_delete_servicesVisible to othersCreate a new bulk delete. Required: body. Has effects visible outside this system. API summary: Bulk delete Services.
  • create_bulk_upsertVisible to othersCreate a new bulk upsert. Required: entities. Has effects visible outside this system. API summary: Bulk upsert Catalog Entities.
  • create_bulk_upsert_bulk_upsert_environmentsVisible to othersCreate a new bulk upsert. Required: entities. Has effects visible outside this system. API summary: Bulk upsert Environments.
  • create_bulk_upsert_bulk_upsert_functionalitiesVisible to othersCreate a new bulk upsert. Required: entities. Has effects visible outside this system. API summary: Bulk upsert Functionalities.
  • create_bulk_upsert_bulk_upsert_groupsVisible to othersCreate a new bulk upsert. Required: entities. Has effects visible outside this system. API summary: Bulk upsert Teams.
  • create_bulk_upsert_bulk_upsert_servicesVisible to othersCreate a new bulk upsert. Required: entities. Has effects visible outside this system. API summary: Bulk upsert Services.
  • create_catalogChanges dataCreate a new catalog. Required: data. Search catalogs first to avoid duplicates. API summary: Creates a catalog.
  • create_catalog_checklist_templateChanges dataCreate a new catalog checklist template. Required: data. Search catalog checklist templates first to avoid duplicates. API summary: Creates a catalog checklist template.
  • create_catalog_checklist_template_triggerChanges dataCreate a new trigger for a catalog checklist template. API summary: Trigger an audit for a catalog checklist template.
  • create_catalog_entityChanges dataCreate a new entity for a catalog. Required: data. Search entities first to avoid duplicates. API summary: Creates a Catalog Entity.
  • create_catalog_propertyChanges dataCreate a new property for a catalog. Required: data. Search properties first to avoid duplicates. API summary: Creates a Catalog Property (alias for field).
  • create_causeChanges dataCreate a new cause. Required: data. Search causes first to avoid duplicates. API summary: Creates a cause.
  • create_chatChanges dataCreate a new chat. Required: message. API summary: Send AI chat message.
  • create_custom_formChanges dataCreate a new custom form. Required: data. Search custom forms first to avoid duplicates. API summary: Creates a custom form.
  • create_dashboardChanges dataCreate a new dashboard. Required: data. API summary: Creates a dashboard.
  • create_dashboard_panelChanges dataCreate a new panel for a dashboard. Required: data. API summary: Creates a dashboard panel.
  • create_edge_connectorChanges dataCreate a new edge connector. Required: data. Search edge connectors first to avoid duplicates. API summary: Create edge connector.
  • create_edge_connector_actionChanges dataCreate a new action for a edge connector. API summary: Create edge connector action.
  • create_endpointDeletesCreate a new endpoint. Required: data. Search endpoints first to avoid duplicates. Destructive action; may require approval. API summary: Creates a webhook endpoint.
  • create_enrollment_tokenDeletesCreate a new enrollment token. Destructive action; may require approval. API summary: Create a one-time token for agent enrollment.
  • create_environmentChanges dataCreate a new environment. Required: data. Search environments first to avoid duplicates. API summary: Creates an environment.
  • create_escalation_path_escalation_levelChanges dataCreate a new escalation level for a escalation path. Required: data. API summary: Creates an escalation level for an Escalation Path.
  • create_escalation_policyChanges dataCreate a new escalation policy. Required: data. Search escalation policies first to avoid duplicates. API summary: Creates an escalation policy.
  • create_escalation_policy_escalation_levelChanges dataCreate a new escalation level for a escalation policy. Required: data. API summary: Creates an escalation level for an Escalation Policy.
  • create_escalation_policy_escalation_pathChanges dataCreate a new escalation path for a escalation policy. Required: data. Search escalation paths first to avoid duplicates. API summary: Creates an escalation path.
  • create_event_functionalityChanges dataCreate a new functionality for a event. Required: data. Search functionalities first to avoid duplicates. API summary: Creates an incident event functionality.
  • create_event_serviceChanges dataCreate a new service for a event. Required: data. API summary: Creates an incident event service.
  • create_form_fieldChanges dataCreate a new form field. Required: data. Search form fields first to avoid duplicates. API summary: Creates a Form Field.
  • create_form_field_optionChanges dataCreate a new option for a form field. Required: data. Search options first to avoid duplicates. API summary: Creates FormField Options.
  • create_form_field_placementChanges dataCreate a new placement for a form field. Required: data. Search placements first to avoid duplicates. API summary: Creates a Form Field Placement.
  • create_form_field_placement_conditionChanges dataCreate a new condition for a form field placement. Required: data. Search conditions first to avoid duplicates. API summary: Creates a Form Set Condition.
  • create_form_field_positionChanges dataCreate a new position for a form field. Required: data. Search positions first to avoid duplicates. API summary: Creates FormField Positions.
  • create_form_setChanges dataCreate a new form set. Required: data. Search form sets first to avoid duplicates. API summary: Creates a Form Set.
  • create_form_set_conditionChanges dataCreate a new condition for a form set. Required: data. Search conditions first to avoid duplicates. API summary: Creates a Form Set Condition.
  • create_functionalityChanges dataCreate a new functionality. Required: data. Search functionalities first to avoid duplicates. API summary: Creates a functionality.
  • create_groupChanges dataCreate a new group. Required: data. Search groups first to avoid duplicates. API summary: Creates a communications group.
  • create_heartbeatChanges dataCreate a new heartbeat. Required: data. Search heartbeats first to avoid duplicates. API summary: Creates a heartbeat.
  • create_heartbeat_pingChanges dataCreate a new ping for a heartbeat. API summary: Ping a heartbeat.
  • create_incidentChanges dataDeclare a new incident. Pass JSON:API `data` = {type: "incidents", attributes: {title, summary, severity_id, service_ids, group_ids (teams), environment_ids, incident_type_ids, labels}}. This can page responders and post to Slack, depending on the organization's workflows.
  • create_incident_permission_setDeletesCreate a new incident permission set. Required: data. Search incident permission sets first to avoid duplicates. Destructive action; may require approval. API summary: Creates an incidentpermissionset.
  • create_incident_permission_set_booleanDeletesCreate a new boolean for a incident permission set. Required: data. Search booleans first to avoid duplicates. Destructive action; may require approval. API summary: Creates an incidentpermissionsetboolean.
  • create_incident_permission_set_resourceDeletesCreate a new resource for a incident permission set. Required: data. Search resources first to avoid duplicates. Destructive action; may require approval. API summary: Creates an incidentpermissionsetresource.
  • create_incident_roleDeletesCreate a new incident role. Required: data. Search incident roles first to avoid duplicates. Destructive action; may require approval. API summary: Creates an incident role.
  • create_incident_role_taskDeletesCreate a new task for a incident role. Required: data. Search tasks first to avoid duplicates. Destructive action; may require approval. API summary: Creates an incident role task.
  • create_incident_typeChanges dataCreate a new incident type. Required: data. Search incident types first to avoid duplicates. API summary: Creates an incident type.
  • create_live_call_routerChanges dataCreate a new live call router. Required: data. Search live call routers first to avoid duplicates. API summary: Creates a Live Call Router.
  • create_meeting_recording_leaveChanges dataCreate a new leave for a meeting recording. API summary: Leave a meeting call.
  • create_meeting_recording_pauseChanges dataCreate a new pause for a meeting recording. API summary: Pause a meeting recording.
  • create_meeting_recording_resumeChanges dataCreate a new resume for a meeting recording. API summary: Resume a meeting recording.
  • create_meeting_recording_stopChanges dataCreate a new stop for a meeting recording. API summary: Stop a meeting recording.
  • create_mortemChanges dataCreate a new mortem. Results are paginated. API summary: List incident retrospectives.
  • create_mortem_templateChanges dataCreate a new mortem template. Results are paginated. API summary: List Retrospective Templates.
  • create_mortem_template_postChanges dataCreate a new mortem template. Required: data. API summary: Creates a retrospective template.
  • create_on_call_pay_reportMoves moneyCreate a new on call pay report. Required: data. Search on call pay reports first to avoid duplicates. Financial or irreversible action; may require approval. API summary: Creates an On-Call Pay Report.
  • create_on_call_pay_report_regenerateMoves moneyCreate a new regenerate for a on call pay report. Financial or irreversible action; may require approval. API summary: Regenerate an On-Call Pay Report.
  • create_on_call_roleDeletesCreate a new on call role. Required: data. Search on call roles first to avoid duplicates. Destructive action; may require approval. API summary: Creates an On-Call Role.
  • create_pageChanges dataCreate a new page. Required: data. Search pages first to avoid duplicates. API summary: Creates a communications template.
  • create_page_create_status_page_announcementChanges dataCreate a new page for a page. Required: data. Search pages first to avoid duplicates. API summary: Creates a status page announcement.
  • create_page_create_status_page_componentChanges dataCreate a new page for a page. Required: data. Search pages first to avoid duplicates. API summary: Creates a status page component.
  • create_page_create_status_page_component_groupChanges dataCreate a new page for a page. Required: data. Search pages first to avoid duplicates. API summary: Creates a status page component group.
  • create_page_create_status_page_templateChanges dataCreate a new page for a page. Required: body status page id, title, body, created at or updated at. Search pages first to avoid duplicates. API summary: Creates a status page template.
  • create_page_feedbackChanges dataCreate a new feedback for a page. Required: data. API summary: Creates an incident feedback.
  • create_page_form_field_selectionChanges dataCreate a new form field selection for a page. Required: data. API summary: Creates an incident form field selection.
  • create_page_meeting_recordingChanges dataCreate a new meeting recording for a page. API summary: Create meeting recording.
  • create_page_sub_statusChanges dataCreate a new sub status for a page. Required: data. Search sub statuses first to avoid duplicates. API summary: Creates a sub-status assignment.
  • create_playbookChanges dataCreate a new playbook. Required: data. API summary: Creates a playbook.
  • create_playbook_taskChanges dataCreate a new task for a playbook. Required: data. Search tasks first to avoid duplicates. API summary: Creates a playbook task.
  • create_private_agent_revokeChanges dataCreate a new revoke for a private agent. API summary: Revoke private agent.
  • create_propertyChanges dataCreate a new property. Required: data. Search properties first to avoid duplicates. API summary: Creates a Catalog Property.
  • create_property_create_environment_catalog_propertyChanges dataCreate a new property. Required: data. Search properties first to avoid duplicates. API summary: Creates a Catalog Property.
  • create_property_create_functionality_catalog_propertyChanges dataCreate a new property. Required: data. Search properties first to avoid duplicates. API summary: Creates a Catalog Property.
  • create_property_create_group_catalog_propertyChanges dataCreate a new property. Required: data. Search properties first to avoid duplicates. API summary: Creates a Catalog Property.
  • create_property_create_incident_type_catalog_propertyChanges dataCreate a new property. Required: data. Search properties first to avoid duplicates. API summary: Creates a Catalog Property.
  • create_property_create_service_catalog_propertyChanges dataCreate a new property. Required: data. Search properties first to avoid duplicates. API summary: Creates a Catalog Property.
  • create_pulseChanges dataCreate a new pulse. Required: data. Search pulses first to avoid duplicates. API summary: Creates a pulse.
  • create_retrospective_processChanges dataCreate a new retrospective process. Required: data. API summary: Creates a retrospective process.
  • create_retrospective_process_groupChanges dataCreate a new group for a retrospective process. Required: data. Search groups first to avoid duplicates. API summary: Creates a retrospective process group.
  • create_retrospective_process_group_stepChanges dataCreate a new step for a retrospective process group. Required: data. Search steps first to avoid duplicates. API summary: Creates a retrospective process group step.
  • create_retrospective_process_retrospective_stepChanges dataCreate a new retrospective step for a retrospective process. Required: data. API summary: Creates a retrospective step.
  • create_roleDeletesCreate a new role. Required: data. Search roles first to avoid duplicates. Destructive action; may require approval. API summary: Creates a role.
  • create_scheduleChanges dataCreate a new schedule. Required: data. Search schedules first to avoid duplicates. API summary: Creates a schedule.
  • create_schedule_on_call_shadowChanges dataCreate a new on call shadow for a schedule. Required: data. API summary: creates an shadow configuration.
  • create_schedule_override_shiftChanges dataCreate a new override shift for a schedule. Required: data. API summary: creates an override shift.
  • create_schedule_rotation_schedule_rotation_active_dayChanges dataCreate a new schedule rotation active day for a schedule rotation. Required: data. API summary: Creates a schedule rotation active day.
  • create_schedule_rotation_userChanges dataCreate a new user for a schedule rotation. Search users first to avoid duplicates. API summary: Creates a schedule rotation user.
  • create_schedule_schedule_rotationChanges dataCreate a new schedule rotation for a schedule. Required: data. API summary: Creates a schedule rotation.
  • create_schedule_shift_coverage_requestChanges dataCreate a new shift coverage request for a schedule. Required: data. API summary: creates shift coverage requests.
  • create_secretChanges dataCreate a new secret. Required: data. API summary: Creates a secret.
  • create_serviceChanges dataCreate a new service. Required: data. API summary: Creates a service.
  • create_severityChanges dataCreate a new severity. Required: data. Search severities first to avoid duplicates. API summary: Creates a severity.
  • create_shipmentDeletesCreate a new shipment for a shipment. Search shipments first to avoid duplicates. Destructive action; may require approval. API summary: Retries a webhook delivery.
  • create_slaChanges dataCreate a new sla. Required: data. Search slas first to avoid duplicates. API summary: Creates an SLA.
  • create_stageChanges dataCreate a new stage. Required: data. Search stages first to avoid duplicates. API summary: Creates a communications stage.
  • create_start_sessionChanges dataCreate a new start session. API summary: Start a recording session.
  • create_streamChanges dataCreate a new stream. Required: message. API summary: Stream AI chat response (SSE).
  • create_sub_statusChanges dataCreate a new sub status. Required: data. Search sub statuses first to avoid duplicates. API summary: Creates a Sub-Status.
  • create_teamChanges dataCreate a new team. Required: data. Search teams first to avoid duplicates. API summary: Creates a team.
  • create_typeChanges dataCreate a new type. Required: data. Search types first to avoid duplicates. API summary: Creates a communications type.
  • create_userChanges dataCreate a new user for a user. Required: data. Search users first to avoid duplicates. API summary: Creates an user notification rule.
  • create_user_create_user_phone_numberChanges dataCreate a new user for a user. Required: data. Search users first to avoid duplicates. API summary: Creates a user phone number.
  • create_verified_domainChanges dataCreate a new verified domain. Required: data. API summary: Create a verified domain.
  • create_workflowChanges dataCreate a new workflow. Required: data. Search workflows first to avoid duplicates. API summary: Creates a workflow.
  • create_workflow_form_field_conditionChanges dataCreate a new form field condition for a workflow. Required: data. API summary: Creates a workflow form field condition.
  • create_workflow_groupChanges dataCreate a new workflow group. Required: data. Search workflow groups first to avoid duplicates. API summary: Creates a workflow group.
  • create_workflow_productChanges dataCreate a new product for a workflow. Required: data. Search products first to avoid duplicates. API summary: Creates a workflow action item form field condition.
  • create_workflow_taskChanges dataCreate a new task for a workflow. Required: data. Search tasks first to avoid duplicates. API summary: Creates a workflow task.
  • create_workflow_workflow_runChanges dataCreate a new workflow run for a workflow. Required: data. Search workflow runs first to avoid duplicates. API summary: Creates a workflow run.
  • delete_a_incident_eventDeletesPermanently delete a page by page id. Destructive action; may require approval. API summary: Delete a incident event.
  • delete_a_playbook_taskDeletesPermanently delete a task by task id. Destructive action; may require approval. API summary: Delete a playbook task.
  • delete_a_status_pageDeletesPermanently delete a page by page id. Destructive action; may require approval. API summary: Delete a status page.
  • delete_a_status_page_announcementDeletesPermanently delete a page by page id. Destructive action; may require approval. API summary: Delete a status page announcement.
  • delete_a_status_page_componentDeletesPermanently delete a page by page id. Destructive action; may require approval. API summary: Delete a status page component.
  • delete_a_status_page_component_groupDeletesPermanently delete a page by page id. Destructive action; may require approval. API summary: Delete a status page component group.
  • delete_addressDeletesPermanently delete a address by address id. Destructive action; may require approval. API summary: Delete user email address.
  • delete_alert_eventDeletesPermanently delete a alert event by alert event id. Destructive action; may require approval. API summary: Delete alert event.
  • delete_alert_fieldDeletesPermanently delete a alert field by alert field id. Destructive action; may require approval. API summary: Delete an alert field.
  • delete_alert_groupDeletesPermanently delete a alert group by alert group id. Destructive action; may require approval. API summary: Delete an alert group.
  • delete_alert_routeDeletesPermanently delete a alert route by alert route id. Destructive action; may require approval. API summary: Delete an alert route.
  • delete_alert_routing_ruleDeletesPermanently delete a alert routing rule by alert routing rule id. Destructive action; may require approval. API summary: Delete an alert routing rule.
  • delete_alert_sourceDeletesPermanently delete a alert source by alert source id. Destructive action; may require approval. API summary: Delete an alert source.
  • delete_alert_urgencyDeletesPermanently delete a alert urgency by alert urgency id. Destructive action; may require approval. API summary: Delete an alert urgency.
  • delete_an_incidentDeletesPermanently delete a page by page id. Destructive action; may require approval. API summary: Delete an incident.
  • delete_an_incident_action_itemDeletesPermanently delete a product by product id. Destructive action; may require approval. API summary: Delete an incident action item.
  • delete_an_incident_role_taskDeletesPermanently delete a task by task id. Destructive action; may require approval. API summary: Delete an incident role task.
  • delete_an_incident_status_page_eventDeletesPermanently delete a page by page id. Destructive action; may require approval. API summary: Delete an incident status page event.
  • delete_an_userDeletesPermanently delete a user by user id. Destructive action; may require approval. API summary: Delete an user.
  • delete_an_user_notification_ruleDeletesPermanently delete a user by user id. Destructive action; may require approval. API summary: Delete an user notification rule.
  • delete_api_keyDeletesPermanently delete a api key by api key id. Destructive action; may require approval. API summary: Revoke an API key.
  • delete_authorizationDeletesPermanently delete a authorization by authorization id. Destructive action; may require approval. API summary: Delete an authorization.
  • delete_catalogDeletesPermanently delete a catalog by catalog id. Destructive action; may require approval.
  • delete_catalog_checklist_templateDeletesPermanently delete a catalog checklist template by catalog checklist template id. Destructive action; may require approval.
  • delete_catalog_entityDeletesPermanently delete a catalog entity by catalog entity id. Destructive action; may require approval.
  • delete_causeDeletesPermanently delete a cause by cause id. Destructive action; may require approval.
  • delete_custom_formDeletesPermanently delete a custom form by custom form id. Destructive action; may require approval.
  • delete_dashboardDeletesPermanently delete a dashboard by dashboard id. Destructive action; may require approval.
  • delete_dashboard_panelDeletesPermanently delete a dashboard panel by dashboard panel id. Destructive action; may require approval.
  • delete_edge_connectorDeletesPermanently delete a edge connector by edge connector id. Destructive action; may require approval. API summary: Delete edge connector.
  • delete_edge_connector_actionDeletesPermanently delete a action by action id. Destructive action; may require approval. API summary: Delete edge connector action.
  • delete_endpointDeletesPermanently delete a endpoint by endpoint id. Destructive action; may require approval. API summary: Delete a webhook endpoint.
  • delete_environmentDeletesPermanently delete a environment by environment id. Destructive action; may require approval. API summary: Delete an environment.
  • delete_escalation_levelDeletesPermanently delete a escalation level by escalation level id. Destructive action; may require approval. API summary: Delete an escalation level.
  • delete_escalation_pathDeletesPermanently delete a escalation path by escalation path id. Destructive action; may require approval. API summary: Delete an escalation path.
  • delete_escalation_policyDeletesPermanently delete a escalation policy by escalation policy id. Destructive action; may require approval. API summary: Delete an escalation policy.
  • delete_eventDeletesPermanently delete a event by event id. Destructive action; may require approval. API summary: Delete an incident event.
  • delete_form_fieldDeletesPermanently delete a form field by form field id. Destructive action; may require approval.
  • delete_form_field_optionDeletesPermanently delete a form field option by form field option id. Destructive action; may require approval. API summary: Delete FormField Options.
  • delete_form_field_placementDeletesPermanently delete a form field placement by form field placement id. Destructive action; may require approval.
  • delete_form_field_placement_conditionDeletesPermanently delete a form field placement condition by form field placement condition id. Destructive action; may require approval. API summary: Delete a Form Set Condition.
  • delete_form_field_positionDeletesPermanently delete a form field position by form field position id. Destructive action; may require approval. API summary: Delete a FormFieldPosition.
  • delete_form_setDeletesPermanently delete a form set by form set id. Destructive action; may require approval.
  • delete_form_set_conditionDeletesPermanently delete a form set condition by form set condition id. Destructive action; may require approval.
  • delete_functionalityDeletesPermanently delete a functionality by functionality id. Destructive action; may require approval.
  • delete_groupDeletesPermanently delete a group by group id. Destructive action; may require approval. API summary: Deletes a communications group.
  • delete_heartbeatDeletesPermanently delete a heartbeat by heartbeat id. Destructive action; may require approval.
  • delete_incident_event_functionalityDeletesPermanently delete a incident event functionality by incident event functionality id. Destructive action; may require approval. API summary: Delete an incident event functionality.
  • delete_incident_event_serviceDeletesPermanently delete a incident event service by incident event service id. Destructive action; may require approval. API summary: Delete an incident event functionalitu.
  • delete_incident_form_field_selectionDeletesPermanently delete a incident form field selection by incident form field selection id. Destructive action; may require approval. API summary: Delete an incident form field selection.
  • delete_incident_permission_setDeletesPermanently delete a incident permission set by incident permission set id. Destructive action; may require approval. API summary: Delete an incidentpermissionset.
  • delete_incident_permission_set_booleanDeletesPermanently delete a incident permission set boolean by incident permission set boolean id. Destructive action; may require approval. API summary: Delete an incidentpermissionsetboolean.
  • delete_incident_permission_set_resourceDeletesPermanently delete a incident permission set resource by incident permission set resource id. Destructive action; may require approval. API summary: Delete an incidentpermissionsetresource.
  • delete_incident_roleDeletesPermanently delete a incident role by incident role id. Destructive action; may require approval. API summary: Delete an incident role.
  • delete_incident_sub_statusDeletesPermanently delete a incident sub status by incident sub status id. Destructive action; may require approval. API summary: Delete an incidentsubstatus.
  • delete_incident_typeDeletesPermanently delete a incident type by incident type id. Destructive action; may require approval. API summary: Delete an incident type.
  • delete_live_call_routerDeletesPermanently delete a live call router by live call router id. Destructive action; may require approval.
  • delete_meeting_recordingDeletesPermanently delete a meeting recording by meeting recording id. Destructive action; may require approval.
  • delete_meeting_recording_sessionDeletesPermanently delete a meeting recording by meeting recording id. Destructive action; may require approval. API summary: Delete a standalone meeting recording.
  • delete_meeting_recording_videoDeletesPermanently delete a meeting recording by meeting recording id. Destructive action; may require approval. API summary: Delete video from a meeting recording.
  • delete_on_call_roleDeletesPermanently delete a on call role by on call role id. Destructive action; may require approval. API summary: Delete an On-Call Role.
  • delete_on_call_shadowDeletesPermanently delete a on call shadow by on call shadow id. Destructive action; may require approval. API summary: Delete an on call shadow configuration.
  • delete_override_shiftDeletesPermanently delete a override shift by override shift id. Destructive action; may require approval. API summary: Delete an override shift.
  • delete_pageDeletesPermanently delete a page by page id. Destructive action; may require approval. API summary: Deletes a communications template.
  • delete_page_subscribersDeletesPermanently delete a page by incident id. Destructive action; may require approval. API summary: Remove subscribers from incident.
  • delete_playbookDeletesPermanently delete a playbook by playbook id. Destructive action; may require approval.
  • delete_post_mortem_templateDeletesPermanently delete a post mortem template by post mortem template id. Destructive action; may require approval. API summary: Delete a Retrospective Template.
  • delete_productDeletesPermanently delete a product by product id. Destructive action; may require approval. API summary: Delete a workflow action item form field condition.
  • delete_propertyDeletesPermanently delete a property by property id. Destructive action; may require approval. API summary: Delete a catalogproperty.
  • delete_retrospective_processDeletesPermanently delete a retrospective process by retrospective process id. Destructive action; may require approval.
  • delete_retrospective_process_groupDeletesPermanently delete a retrospective process group by retrospective process group id. Destructive action; may require approval.
  • delete_retrospective_process_group_stepDeletesPermanently delete a retrospective process group step by retrospective process group step id. Destructive action; may require approval. API summary: Delete a RetrospectiveProcessGroup Step.
  • delete_retrospective_stepDeletesPermanently delete a retrospective step by retrospective step id. Destructive action; may require approval.
  • delete_roleDeletesPermanently delete a role by role id. Destructive action; may require approval.
  • delete_scheduleDeletesPermanently delete a schedule by schedule id. Destructive action; may require approval.
  • delete_schedule_rotationDeletesPermanently delete a schedule rotation by schedule rotation id. Destructive action; may require approval.
  • delete_schedule_rotation_active_dayDeletesPermanently delete a schedule rotation active day by schedule rotation active day id. Destructive action; may require approval.
  • delete_secretDeletesPermanently delete a secret by secret id. Destructive action; may require approval.
  • delete_serviceDeletesPermanently delete a service by service id. Destructive action; may require approval.
  • delete_sessionDeletesPermanently delete a session by session id. Destructive action; may require approval. API summary: Delete AI chat session.
  • delete_severityDeletesPermanently delete a severity by severity id. Destructive action; may require approval.
  • delete_shift_coverage_requestDeletesPermanently delete a shift coverage request by shift coverage request id. Destructive action; may require approval. API summary: deletes a shift coverage request.
  • delete_slaDeletesPermanently delete a sla by sla id. Destructive action; may require approval. API summary: Delete an SLA.
  • delete_stageDeletesPermanently delete a stage by stage id. Destructive action; may require approval. API summary: Deletes a communications stage.
  • delete_sub_statusDeletesPermanently delete a sub status by sub status id. Destructive action; may require approval. API summary: Delete a Sub-Status.
  • delete_taskDeletesPermanently delete a task by task id. Destructive action; may require approval. API summary: Delete a workflow task.
  • delete_teamDeletesPermanently delete a team by team id. Destructive action; may require approval.
  • delete_typeDeletesPermanently delete a type by type id. Destructive action; may require approval. API summary: Deletes a communications type.
  • delete_userDeletesPermanently delete a user by user id. Destructive action; may require approval. API summary: Delete a schedule rotation user.
  • delete_user_phone_numberDeletesPermanently delete a user by user id. Destructive action; may require approval. API summary: Delete user phone number.
  • delete_verified_domainDeletesPermanently delete a verified domain by verified domain id. Destructive action; may require approval.
  • delete_workflowDeletesPermanently delete a workflow by workflow id. Destructive action; may require approval.
  • delete_workflow_form_field_conditionDeletesPermanently delete a workflow form field condition by workflow form field condition id. Destructive action; may require approval. API summary: Delete a workflowform field condition.
  • delete_workflow_groupDeletesPermanently delete a workflow group by workflow group id. Destructive action; may require approval. API summary: Delete a workflowgroup.
  • detach_page_from_parentChanges dataDetach a page (incident id). API summary: Detach an incident from its parent.
  • detach_page_role_from_userDeletesUnassign a page (incident id). Destructive action; may require approval. API summary: Remove assigned user from incident.
  • get_addressGet one address by address id. API summary: Show user email address.
  • get_alertGet one alert by `alert_id`, with source, status, summary and linked services.
  • get_alert_eventGet one alert event by alert event id. API summary: Retrieve alert event.
  • get_alert_fieldGet one alert field by alert field id. API summary: Retrieves an alert field.
  • get_alert_groupGet one alert group by alert group id. API summary: Retrieves an alert group.
  • get_alert_routeGet one alert route by alert route id. API summary: Get an alert route.
  • get_alert_routing_ruleGet one alert routing rule by alert routing rule id. API summary: Retrieves an alert routing rule.
  • get_alert_sourceGet one alert source by alert source id. API summary: Retrieves an alert source.
  • get_alert_urgencyGet one alert urgency by alert urgency id. API summary: Retrieves an alert urgency.
  • get_api_keyGet one api key by api key id. API summary: Retrieves an API key.
  • get_authorizationGet one authorization by authorization id. API summary: Retrieves an authorization.
  • get_catalogGet one catalog by catalog id. API summary: Retrieves a catalog.
  • get_catalog_checklist_templateGet one catalog checklist template by catalog checklist template id. API summary: Retrieves a catalog checklist template.
  • get_catalog_entityGet one catalog entity by catalog entity id. API summary: Retrieves a Catalog Entity.
  • get_catalog_entity_checklistGet one catalog entity checklist by catalog entity checklist id. API summary: Retrieves a catalog entity checklist.
  • get_causeGet one cause by cause id. API summary: Retrieves a cause.
  • get_current_userGet the Rootly user this connection acts as. Use to confirm which organization and user you are working as.
  • get_custom_formGet one custom form by custom form id. API summary: Retrieves a custom form.
  • get_dashboardGet one dashboard by dashboard id. API summary: Retrieves a dashboard.
  • get_dashboard_panelGet one dashboard panel by dashboard panel id. API summary: Retrieves a dashboard panel.
  • get_edge_connectorGet one edge connector by edge connector id. API summary: Show edge connector.
  • get_edge_connector_actionGet one action for a edge connector by action id. API summary: Show edge connector action.
  • get_endpointGet one endpoint by endpoint id. API summary: Retrieves a webhook endpoint.
  • get_environmentGet one environment by environment id. API summary: Retrieves an environment.
  • get_escalation_levelGet one escalation level by escalation level id. API summary: Retrieves an escalation level.
  • get_escalation_pathGet one escalation path by escalation path id. API summary: Retrieves an escalation path.
  • get_escalation_policyGet one escalation policy by escalation policy id. API summary: Retrieves an escalation policy.
  • get_eventGet one event by event id. API summary: Retrieves an incident event.
  • get_feedbackGet one feedback by feedback id. API summary: Retrieves an incident feedback.
  • get_form_fieldGet one form field by form field id. API summary: Retrieves a Form Field.
  • get_form_field_optionGet one form field option by form field option id. API summary: Retrieves FormField Options.
  • get_form_field_placementGet one form field placement by form field placement id. API summary: Retrieves a Form Field Placement.
  • get_form_field_placement_conditionGet one form field placement condition by form field placement condition id. API summary: Retrieves a Form Set Condition.
  • get_form_field_positionGet one form field position by form field position id. API summary: Retrieves a FormFieldPosition.
  • get_form_setGet one form set by form set id. API summary: Retrieves a Form Set.
  • get_form_set_conditionGet one form set condition by form set condition id. API summary: Retrieves a Form Set Condition.
  • get_functionalityGet one functionality by functionality id. API summary: Retrieves a functionality.
  • get_groupGet one group by group id. API summary: Shows a communications group.
  • get_heartbeatGet one heartbeat by heartbeat id. API summary: Retrieves a heartbeat.
  • get_incidentGet one incident by ID (passed as `page_id`), with title, summary, status, severity, services, teams and timestamps.
  • get_incident_event_functionalityGet one incident event functionality by incident event functionality id. API summary: Retrieves an incident event functionality.
  • get_incident_event_serviceGet one incident event service by incident event service id. API summary: Retrieves an incident event service.
  • get_incident_form_field_selectionGet one incident form field selection by incident form field selection id. API summary: Retrieves an incident form field selection.
  • get_incident_permission_setGet one incident permission set by incident permission set id. API summary: Retrieves an incidentpermissionset.
  • get_incident_permission_set_booleanGet one incident permission set boolean by incident permission set boolean id. API summary: Retrieves an incidentpermissionsetboolean.
  • get_incident_permission_set_resourceGet one incident permission set resource by incident permission set resource id. API summary: Retrieves an incidentpermissionsetresource.
  • get_incident_retrospective_stepGet one incident retrospective step by incident retrospective step id. API summary: Retrieves an incident retrospective step.
  • get_incident_roleGet one incident role by incident role id. API summary: Retrieves an incident role.
  • get_incident_sub_statusGet one incident sub status by incident sub status id. API summary: Retrieves incidentsubstatus.
  • get_incident_typeGet one incident type by incident type id. API summary: Retrieves an incident type.
  • get_live_call_routerGet one live call router by live call router id. API summary: Retrieves a Live Call Router.
  • get_meeting_recordingGet one meeting recording by meeting recording id. API summary: Get a meeting recording.
  • get_on_call_pay_reportGet one on call pay report by on call pay report id. API summary: Retrieves an On-Call Pay Report.
  • get_on_call_roleGet one on call role by on call role id. API summary: Retrieves an On-Call Role.
  • get_on_call_shadowGet one on call shadow by on call shadow id. API summary: Retrieves an On Call Shadow configuration by ID.
  • get_override_shiftGet one override shift by override shift id. API summary: Retrieves an override shift.
  • get_pageGet one page by page id. API summary: Shows a communications template.
  • get_page_get_incident_status_pagesGet one page by page id. API summary: Retrieves an incident status page event.
  • get_page_get_status_pageGet one page by page id. API summary: Retrieves a status page.
  • get_page_get_status_page_announcementGet one page by page id. API summary: Retrieves a status page announcement.
  • get_page_get_status_page_componentGet one page by page id. API summary: Retrieves a status page component.
  • get_page_get_status_page_component_groupGet one page by page id. API summary: Retrieves a status page component group.
  • get_page_get_status_page_templateGet one page by page id. API summary: Retrieves a status page template.
  • get_page_statusGet the current status of a page. Results are paginated. API summary: List status pages.
  • get_page_status_page_eventsGet the current status of a page by incident id. Results are paginated. API summary: List incident status page events.
  • get_page_status_page_events_statusChanges dataGet the current status of a page by incident id. API summary: Creates an incident status page event.
  • get_page_status_statusChanges dataGet the current status of a page. API summary: Creates a status page.
  • get_playbookGet one playbook by playbook id. API summary: Retrieves a playbook.
  • get_post_mortemGet one post mortem by post mortem id. API summary: Retrieves an incident retrospective.
  • get_post_mortem_templateGet one post mortem template by post mortem template id. API summary: Retrieves a Retrospective Template.
  • get_private_agentGet one private agent by private agent id. API summary: Get private agent.
  • get_productGet one product by product id. API summary: Retrieves a workflow action item form field condition.
  • get_product_get_incident_action_itemsGet one product by product id. API summary: Retrieves an incident action item.
  • get_propertyGet one property by property id. API summary: Retrieves a Catalog Property (alias for field).
  • get_pulseGet one pulse by pulse id. API summary: Retrieves a pulse.
  • get_receiptGet one receipt by receipt id. API summary: Get a receipt.
  • get_retrospective_configurationGet one retrospective configuration by retrospective configuration id. API summary: Retrieves a Retrospective Configuration.
  • get_retrospective_processGet one retrospective process by retrospective process id. API summary: Retrieves a retrospective process.
  • get_retrospective_process_groupGet one retrospective process group by retrospective process group id. API summary: Retrieves a Retrospective Process Group.
  • get_retrospective_process_group_stepGet one retrospective process group step by retrospective process group step id. API summary: Retrieves a RetrospectiveProcessGroup Step.
  • get_retrospective_stepGet one retrospective step by retrospective step id. API summary: Retrieves a retrospective step.
  • get_roleGet one role by role id. API summary: Retrieves a role.
  • get_scheduleGet one schedule by schedule id. API summary: Retrieves a schedule.
  • get_schedule_rotationGet one schedule rotation by schedule rotation id. API summary: Retrieves a schedule rotation.
  • get_schedule_rotation_active_dayGet one schedule rotation active day by schedule rotation active day id. API summary: Retrieves a schedule rotation active day.
  • get_secretGet one secret by secret id. API summary: Retrieves a secret.
  • get_serviceGet one service by service id. API summary: Retrieves a service.
  • get_severityGet one severity by severity id. API summary: Retrieves a severity.
  • get_shift_coverage_requestGet one shift coverage request by shift coverage request id. API summary: retrieves a shift coverage request.
  • get_shipmentGet one shipment by shipment id. API summary: Retrieves a webhook delivery.
  • get_slaGet one sla by sla id. API summary: Retrieves an SLA.
  • get_stageGet one stage by stage id. API summary: Shows a communications stage.
  • get_statusGet one status by status id. API summary: Retrieves a Status.
  • get_sub_statusGet one sub status by sub status id. API summary: Retrieves a Sub-Status.
  • get_taskGet one task by task id. API summary: Retrieves a workflow task.
  • get_task_get_incident_role_taskGet one task by task id. API summary: Retrieves an incident role task.
  • get_task_get_playbook_taskGet one task by task id. API summary: Retrieves a playbook task.
  • get_teamGet one team by team id. API summary: Retrieves a team.
  • get_typeGet one type by type id. API summary: Shows a communications type.
  • get_userGet one user by user id. API summary: Retrieves a schedule rotation user.
  • get_user_get_userGet one user by user id. API summary: Retrieves an user.
  • get_user_get_user_notification_ruleGet one user by user id. API summary: Retrieves an user notification rule.
  • get_user_show_user_phone_numberGet one user by user id. API summary: Show user phone number.
  • get_verified_domainGet one verified domain by verified domain id. API summary: Show a verified domain.
  • get_workflowGet one workflow by workflow id. API summary: Retrieves a workflow.
  • get_workflow_form_field_conditionGet one workflow form field condition by workflow form field condition id. API summary: Retrieves a workflow form field condition.
  • get_workflow_groupGet one workflow group by workflow group id. API summary: Retrieves a workflow group.
  • list_action_itemsList action items across all incidents, filtered by status, kind, priority or due date. Paginate with `page` and `limit`.
  • list_alert_configurationsList alert configurations. API summary: Retrieves the team's alert configuration.
  • list_alert_events_across_alertsSearch alert events by page after, sort, filter kind, filter action, filter alert id or filter created at gt. Use this to find existing alert events before creating a new alert event. Results are paginated. API summary: List alert events across alerts.
  • list_alertsList alerts, filtered by `filter_status`, `filter_source`, `filter_services`, `filter_groups` (teams) or `filter_environments`. Paginate with `page` and `limit`.
  • list_catalog_propertiesList properties for a catalog. API summary: List Catalog Properties (alias for fields).
  • list_dashboard_panelsList panels for a dashboard. Results are paginated. API summary: List dashboard panels.
  • list_dashboardsList dashboards. Results are paginated.
  • list_edge_connector_actionsList actions for a edge connector. API summary: List edge connector actions.
  • list_environmentsList environments (such as production or staging) with their IDs.
  • list_escalation_path_escalation_levelsList escalation levels for a escalation path. Results are paginated. API summary: List escalation levels for an Escalation Path.
  • list_escalation_policy_escalation_levelsList escalation levels for a escalation policy. Results are paginated. API summary: List escalation levels for an Escalation Policy.
  • list_event_functionalitiesList functionalities for a event. Results are paginated. API summary: List incident event functionalities.
  • list_event_servicesList services for a event. Results are paginated. API summary: List incident event services.
  • list_functionality_incidents_chartsList incidents charts for a functionality. Optional filters: period. API summary: Get functionality incidents chart.
  • list_functionality_uptime_chartsList uptime charts for a functionality. Optional filters: period. API summary: Get functionality uptime chart.
  • list_generate_phone_numbersList generate phone numbers. Optional filters: country code or phone type. API summary: Generates a phone number for Live Call Router.
  • list_incident_action_itemsList the action items (follow-up tasks) on one incident by `incident_id`.
  • list_incident_role_tasksList tasks for a incident role. Results are paginated. API summary: List incident role tasks.
  • list_incident_timelineList the timeline events (updates and notes) of an incident by `incident_id`.
  • list_incident_typesList incident types with their IDs.
  • list_incidentsList incidents, newest first with `sort`=-created_at, filtered by `filter_search` text, `filter_status`, `filter_severity`, `filter_services`, `filter_teams`, `filter_environments` and more. Paginate with `page` and `limit`.
  • list_incidents_chartsList incidents charts. Optional filters: period. API summary: Get service incidents chart.
  • list_ip_rangesList ip ranges. API summary: Retrieves IP ranges.
  • list_meeting_recordingsList meeting recordings. Optional filters: status, platform or created by. API summary: List all meeting recordings.
  • list_on_callSee who is on call, optionally between `since` and `until`, filtered by user, team, service, schedule or escalation policy IDs.
  • list_page_alertsList alerts for a page. API summary: List Incident alerts.
  • list_page_feedbackList feedback for a page. Results are paginated. API summary: List incident feedbacks.
  • list_page_form_field_selectionsList form field selections for a page. Results are paginated. API summary: List incident form field selections.
  • list_page_meeting_recordingsList meeting recordings for a page. Results are paginated.
  • list_pagesList pages for a page. Results are paginated. API summary: List status page announcements.
  • list_playbook_tasksList tasks for a playbook. Results are paginated. API summary: List playbook tasks.
  • list_playbooksList playbooks. Results are paginated.
  • list_private_agentsList private agents. Results are paginated.
  • list_retrospective_process_retrospective_stepsList retrospective steps for a retrospective process. Optional filters: sort. Results are paginated.
  • list_retrospective_processesList retrospective processes. Results are paginated.
  • list_schedule_on_call_shadowsList on call shadows for a schedule. Results are paginated. API summary: List On Call Shadows for Shift.
  • list_schedule_override_shiftsList override shifts for a schedule. Results are paginated.
  • list_schedule_rotation_schedule_rotation_active_daysList schedule rotation active days for a schedule rotation. Results are paginated.
  • list_schedule_rotation_usersList users for a schedule rotation. Results are paginated. API summary: List schedule rotation users.
  • list_schedule_schedule_rotationsList schedule rotations for a schedule. Optional filters: sort. Results are paginated.
  • list_schedule_shift_coverage_requestsList shift coverage requests for a schedule.
  • list_schedule_shiftsList the shifts on one on-call schedule by `schedule_id` between `from` and `to` dates.
  • list_schedulesList on-call schedules, filtered by name or team. Use to find a schedule ID.
  • list_secretsList secrets. Results are paginated.
  • list_servicesList services in the catalog, filtered by name or `filter_search`. Their IDs are used on incidents and alerts.
  • list_session_messagesList messages for a session. Results are paginated. API summary: List AI chat session messages.
  • list_severitiesList the incident severity levels with their IDs, needed as severity_id when creating or updating incidents.
  • list_shiftsList shifts. Optional filters: from, to, user ids or schedule ids. Results are paginated.
  • list_status_page_component_groupsList pages for a page. Results are paginated. API summary: List status page component groups.
  • list_status_page_componentsList pages for a page. Results are paginated. API summary: List status page components.
  • list_status_page_templatesList pages for a page. Results are paginated. API summary: List status page templates.
  • list_team_incidents_chartsList incidents charts for a team. Optional filters: period. API summary: Get team incidents chart.
  • list_teamsList teams, filtered by name or `filter_search`. Their IDs are used as group_ids on incidents.
  • list_uptime_chartsList uptime charts. Optional filters: period. API summary: Get service uptime chart.
  • list_usersList users in the organization, filtered by `filter_search` text or exact `filter_email`. Use to find user IDs for assigning action items or subscribing people.
  • list_users_2List users for a user. Optional filters: sort. Results are paginated. API summary: List user notification rules.
  • list_users_get_user_phone_numbersList users for a user. API summary: Retrieves user phone numbers.
  • list_verified_domainsList verified domains. Results are paginated.
  • list_workflow_form_field_conditionsList form field conditions for a workflow. Results are paginated. API summary: List workflow form field conditions.
  • list_workflow_productsList products for a workflow. Results are paginated. API summary: List workflow action item form field conditions.
  • mitigate_incidentVisible to othersMark an incident as mitigated by `incident_id`. Pass `data` = {type: "incidents", attributes: {mitigation_message}} explaining how it was mitigated.
  • resolve_alertChanges dataResolve an alert by `alert_id`. Optionally pass `data` = {type: "alerts", attributes: {resolution_message, resolve_related_incidents}}; setting resolve_related_incidents also resolves the incidents linked to it.
  • resolve_incidentVisible to othersMark an incident as resolved by `incident_id`. Pass `data` = {type: "incidents", attributes: {resolution_message}} explaining how it was resolved.
  • search_alert_eventsSearch events for a alert by filter kind or filter action. Use this to find existing events before creating a new event. Results are paginated. API summary: List alert events.
  • search_alert_fieldsSearch alert fields by filter search, filter name, filter kind, filter created at gt, filter created at gte or filter created at lt. Use this to find existing alert fields before creating a new alert field. Results are paginated. API summary: List alert fields.
  • search_alert_groupsSearch alert groups by filter slug eq, filter slug not eq, filter slug in, filter slug not in, filter name eq or filter name not eq. Use this to find existing alert groups before creating a new alert group. API summary: List alert groups.
  • search_alert_routesSearch alert routes by filter search, filter name, filter slug eq, filter slug not eq, filter slug in or filter slug not in. Use this to find existing alert routes before creating a new alert route. Results are paginated. API summary: List alert routes.
  • search_alert_routing_rulesSearch alert routing rules by filter search, filter name, filter created at gt, filter created at gte, filter created at lt or filter created at lte. Use this to find existing alert routing rules before creating a new alert routing rule. Results are paginated. API summary: List alert routing rules.
  • search_alert_sourcesSearch alert sources by filter search, filter statuses, filter source types, filter name, filter enabled or sort. Use this to find existing alert sources before creating a new alert source. Results are paginated. API summary: List alert sources.
  • search_alert_urgenciesSearch alert urgencies by filter search, filter name, filter created at gt, filter created at gte, filter created at lt or filter created at lte. Use this to find existing alert urgencies before creating a new alert urgency. Results are paginated. API summary: List alert urgencies.
  • search_api_keysSearch api keys by filter kind, filter search, filter name, filter user id, filter group ids or filter role id. Use this to find existing api keys before creating a new api key. Results are paginated. API summary: List API keys.
  • search_auditsSearch audits by filter created at gt, filter created at gte, filter created at lt, filter created at lte, filter user id or filter source. Use this to find existing audits before creating a new audit. Results are paginated. API summary: List audits.
  • search_authorizationsSearch authorizations by filter authorizable id, filter authorizable type, filter grantee id, filter grantee type, filter created at gt or filter created at gte. Use this to find existing authorizations before creating a new authorization. Results are paginated. API summary: List authorizations.
  • search_catalog_checklist_templatesSearch catalog checklist templates by sort, filter name, filter slug, filter catalog type, filter scope type or filter created at gt. Use this to find existing catalog checklist templates before creating a new catalog checklist template. Results are paginated. API summary: List catalog checklist templates.
  • search_catalog_entitiesSearch entities for a catalog by sort, filter search, filter slug, filter name, filter backstage id or filter external id. Use this to find existing entities before creating a new entity. Results are paginated. API summary: List Catalog Entities.
  • search_catalog_entity_checklistsSearch catalog entity checklists by filter status, filter catalog checklist template id, filter auditable type, filter auditable id, filter created at gt or filter created at gte. Use this to find existing catalog entity checklists before creating a new catalog entity checklist. Results are paginated. API summary: List catalog entity checklists.
  • search_catalogsSearch catalogs by sort, filter search, filter slug, filter name, filter external id or filter managed by. Use this to find existing catalogs before creating a new catalog. Results are paginated. API summary: List catalogs.
  • search_causesSearch causes by filter search, filter slug, filter name, filter created at gt, filter created at gte or filter created at lt. Use this to find existing causes before creating a new cause. Results are paginated. API summary: List causes.
  • search_custom_formsSearch custom forms by filter search, filter name, filter slug, filter command, filter created at gt or filter created at gte. Use this to find existing custom forms before creating a new custom form. Results are paginated. API summary: List custom forms.
  • search_edge_connectorsSearch edge connectors by status or name. Use this to find existing edge connectors before creating a new edge connector. Results are paginated. API summary: List edge connectors.
  • search_endpoint_shipmentsSearch shipments for a endpoint by filter status, filter created at gt, filter created at gte, filter created at lt, filter created at lte or filter delivered at gt. Use this to find existing shipments before creating a new shipment. Results are paginated. API summary: List webhook deliveries.
  • search_endpointsSearch endpoints by filter slug or filter name. Use this to find existing endpoints before creating a new endpoint. Results are paginated. API summary: List webhook endpoints.
  • search_escalation_policiesSearch escalation policies by filter search, filter name, filter team ids, filter created at gt, filter created at gte or filter created at lt. Use this to find existing escalation policies before creating a new escalation policy. Results are paginated. API summary: List escalation policies.
  • search_escalation_policy_escalation_pathsSearch escalation paths for a escalation policy by filter path type. Use this to find existing escalation paths before creating a new escalation path. Results are paginated. API summary: List escalation paths.
  • search_form_field_optionsSearch options for a form field by filter value or filter color. Use this to find existing options before creating a new option. Results are paginated. API summary: List FormField Options.
  • search_form_field_placement_conditionsSearch conditions for a form field placement by filter form field id. Use this to find existing conditions before creating a new condition. Results are paginated. API summary: List Form Set Conditions.
  • search_form_field_placementsSearch placements for a form field by filter form field id. Use this to find existing placements before creating a new placement. Results are paginated. API summary: List Form Field Placements.
  • search_form_field_positionsSearch positions for a form field by filter form. Use this to find existing positions before creating a new position. Results are paginated. API summary: List FormField Position.
  • search_form_fieldsSearch form fields by filter search, filter slug, filter name, filter kind, filter enabled or filter created at gt. Use this to find existing form fields before creating a new form field. Results are paginated. API summary: List Form Fields.
  • search_form_set_conditionsSearch conditions for a form set by filter form field id. Use this to find existing conditions before creating a new condition. Results are paginated. API summary: List Form Set Conditions.
  • search_form_setsSearch form sets by filter slug, filter is default, filter created at gt, filter created at gte, filter created at lt or filter created at lte. Use this to find existing form sets before creating a new form set. Results are paginated. API summary: List Form Sets.
  • search_functionalitiesSearch functionalities by filter search, filter name, filter backstage id, filter cortex id, filter opslevel id or filter external id. Use this to find existing functionalities before creating a new functionality. Results are paginated. API summary: List functionalities.
  • search_groupsSearch groups by filter search, filter name, filter slug, filter is private, filter communication type id or filter condition type. Use this to find existing groups before creating a new group. Results are paginated. API summary: Lists communications groups.
  • search_heartbeatsSearch heartbeats by filter search, filter slug, filter name, filter created at gt, filter created at gte or filter created at lt. Use this to find existing heartbeats before creating a new heartbeat. Results are paginated. API summary: List heartbeats.
  • search_incident_permission_set_booleansSearch booleans for a incident permission set by filter kind, filter created at gt, filter created at gte, filter created at lt, filter created at lte or sort. Use this to find existing booleans before creating a new boolean. Results are paginated. API summary: List incidentpermissionsetbooleans.
  • search_incident_permission_set_resourcesSearch resources for a incident permission set by filter kind, filter created at gt, filter created at gte, filter created at lt, filter created at lte or sort. Use this to find existing resources before creating a new resource. Results are paginated. API summary: List incidentpermissionsetresources.
  • search_incident_permission_setsSearch incident permission sets by filter search, filter slug, filter name, filter created at gt, filter created at gte or filter created at lt. Use this to find existing incident permission sets before creating a new incident permission set. Results are paginated. API summary: List incidentpermissionsets.
  • search_incident_rolesSearch incident roles by filter search, filter slug, filter name, filter enabled, filter created at gt or filter created at gte. Use this to find existing incident roles before creating a new incident role. Results are paginated. API summary: List incident roles.
  • search_live_call_routersSearch live call routers by filter search, filter name, filter slug, filter created at gt, filter created at gte or filter created at lt. Use this to find existing live call routers before creating a new live call router. Results are paginated. API summary: List Live Call Routers.
  • search_on_call_pay_reportsSearch on call pay reports by filter status, filter created at gt, filter created at gte, filter created at lt or filter created at lte. Use this to find existing on call pay reports before creating a new on call pay report. Results are paginated. API summary: List On-Call Pay Reports.
  • search_on_call_rolesSearch on call roles by filter search, filter slug, filter name, filter created at gt, filter created at gte or filter created at lt. Use this to find existing on call roles before creating a new on call role. Results are paginated. API summary: List On-Call Roles.
  • search_page_sub_statusesSearch sub statuses for a page by sort, filter sub status id, filter assigned at gt, filter assigned at gte, filter assigned at lt or filter assigned at lte. Use this to find existing sub statuses before creating a new sub status. Results are paginated. API summary: List incidentsubstatuses.
  • search_pagesSearch pages by filter search, filter name, filter slug, filter communication type id, filter created at gt or filter created at gte. Use this to find existing pages before creating a new page. Results are paginated. API summary: Lists communications templates.
  • search_propertiesSearch properties by sort, filter slug, filter name, filter kind, filter created at gt or filter created at gte. Use this to find existing properties before creating a new property. Results are paginated. API summary: List Catalog Properties.
  • search_properties_list_environment_catalog_propertiesSearch properties by sort, filter slug, filter name, filter kind, filter created at gt or filter created at gte. Use this to find existing properties before creating a new property. Results are paginated. API summary: List Catalog Properties.
  • search_properties_list_functionality_catalog_propertiesSearch properties by sort, filter slug, filter name, filter kind, filter created at gt or filter created at gte. Use this to find existing properties before creating a new property. Results are paginated. API summary: List Catalog Properties.
  • search_properties_list_group_catalog_propertiesSearch properties by sort, filter slug, filter name, filter kind, filter created at gt or filter created at gte. Use this to find existing properties before creating a new property. Results are paginated. API summary: List Catalog Properties.
  • search_properties_list_incident_type_catalog_propertiesSearch properties by sort, filter slug, filter name, filter kind, filter created at gt or filter created at gte. Use this to find existing properties before creating a new property. Results are paginated. API summary: List Catalog Properties.
  • search_properties_list_service_catalog_propertiesSearch properties by sort, filter slug, filter name, filter kind, filter created at gt or filter created at gte. Use this to find existing properties before creating a new property. Results are paginated. API summary: List Catalog Properties.
  • search_pulsesSearch pulses by filter source, filter services, filter environments, filter labels, filter refs or filter started at gt. Use this to find existing pulses before creating a new pulse. Results are paginated. API summary: List pulses.
  • search_retrospective_configurationsSearch retrospective configurations by filter kind. Use this to find existing retrospective configurations before creating a new retrospective configuration. Results are paginated. API summary: List retrospective configurations.
  • search_retrospective_process_group_stepsSearch steps for a retrospective process group by filter retrospective step id, filter created at gt, filter created at gte, filter created at lt or filter created at lte. Use this to find existing steps before creating a new step. Results are paginated. API summary: List RetrospectiveProcessGroup Steps.
  • search_retrospective_process_groupsSearch groups for a retrospective process by sort, filter sub status id, filter created at gt, filter created at gte, filter created at lt or filter created at lte. Use this to find existing groups before creating a new group. Results are paginated. API summary: List Retrospective Process Groups.
  • search_rolesSearch roles by filter search, filter slug, filter name, filter created at gt, filter created at gte or filter created at lt. Use this to find existing roles before creating a new role. Results are paginated. API summary: List roles.
  • search_slasSearch slas by filter search, filter slug, filter name, filter created at gt, filter created at gte or filter created at lt. Use this to find existing slas before creating a new sla. Results are paginated. API summary: List SLAs.
  • search_stagesSearch stages by filter search, filter name, filter slug, filter created at gt, filter created at gte or filter created at lt. Use this to find existing stages before creating a new stage. Results are paginated. API summary: Lists communications stages.
  • search_statusesSearch statuses by filter slug, filter name, filter enabled, filter created at gt, filter created at gte or filter created at lt. Use this to find existing statuses before creating a new status. Results are paginated. API summary: List Statuses.
  • search_sub_statusesSearch sub statuses by filter slug, filter name, filter parent status, filter created at gt, filter created at gte or filter created at lt. Use this to find existing sub statuses before creating a new sub status. Results are paginated. API summary: List Sub-Statuses.
  • search_typesSearch types by filter search, filter name, filter slug, filter created at gt, filter created at gte or filter created at lt. Use this to find existing types before creating a new type. Results are paginated. API summary: Lists communications types.
  • search_workflow_groupsSearch workflow groups by filter search, filter name, filter slug, filter kind, filter expanded or filter position. Use this to find existing workflow groups before creating a new workflow group. Results are paginated. API summary: List workflow groups.
  • search_workflow_tasksSearch tasks for a workflow by filter search, filter name, filter slug, filter name eq, filter name not eq or filter name in. Use this to find existing tasks before creating a new task. Results are paginated. API summary: List workflow tasks.
  • search_workflow_workflow_runsSearch workflow runs for a workflow by filter created at gt, filter created at gte, filter created at lt or filter created at lte. Use this to find existing workflow runs before creating a new workflow run. Results are paginated. API summary: List workflow runs.
  • search_workflowsSearch workflows by sort, filter search, filter name, filter slug, filter created at gt or filter created at gte. Use this to find existing workflows before creating a new workflow. Results are paginated. API summary: List workflows.
  • send_user_addressesVisible to othersEmail a user (user id). Has effects visible outside this system. API summary: Retrieves user email addresses.
  • send_user_addresses_emailVisible to othersEmail a user (user id). Has effects visible outside this system. API summary: Creates a user email address.
  • submit_addressVisible to othersVerify a address (email address id). Has effects visible outside this system. API summary: Verifies an email address with token.
  • submit_address_verificationVisible to othersResend a address (email address id). Has effects visible outside this system. API summary: Resends verification email.
  • submit_dashboardVisible to othersDuplicate a dashboard (dashboard id). Has effects visible outside this system. API summary: Duplicates a dashboard.
  • submit_dashboard_panelVisible to othersDuplicate a dashboard panel (dashboard panel id). Has effects visible outside this system. API summary: Duplicates a dashboard panel.
  • submit_pageVisible to othersDuplicate a page (incident id). Has effects visible outside this system. API summary: Mark an incident as a duplicate.
  • submit_userVisible to othersVerify a user (phone number id). Has effects visible outside this system. API summary: Send verification code.
  • submit_user_verificationVisible to othersResend a user (phone number id). Has effects visible outside this system. API summary: Resend verification code.
  • update_a_playbook_taskChanges dataUpdate an existing task identified by task id. API summary: Update a playbook task.
  • update_a_status_pageChanges dataUpdate an existing page identified by page id. API summary: Update a status page.
  • update_a_status_page_announcementChanges dataUpdate an existing page identified by page id. API summary: Update a status page announcement.
  • update_a_status_page_componentChanges dataUpdate an existing page identified by page id. API summary: Update a status page component.
  • update_a_status_page_component_groupChanges dataUpdate an existing page identified by page id. API summary: Update a status page component group.
  • update_a_userChanges dataUpdate an existing user identified by user id. API summary: Update a user.
  • update_action_itemChanges dataUpdate an action item by ID (passed as `product_id`). Pass `data` = {type: "incident_action_items", attributes: {...}} with the fields to change, such as summary, description, due_date or assigned_to_user_id.
  • update_addressVisible to othersUpdate an existing address identified by address id. Has effects visible outside this system. API summary: Update user email address.
  • update_alertChanges dataUpdate an existing alert identified by alert id. Only the fields you pass are changed. API summary: Update alert.
  • update_alert_configurationsVisible to othersUpdate an existing alert configuration. Has effects visible outside this system. API summary: Updates the team's alert configuration.
  • update_alert_eventChanges dataUpdate an existing alert event identified by alert event id. Only the fields you pass are changed. API summary: Update alert event.
  • update_alert_fieldChanges dataUpdate an existing alert field identified by alert field id. API summary: Update an alert field.
  • update_alert_groupChanges dataUpdate an existing alert group identified by alert group id. Only the fields you pass are changed. API summary: Update an alert group.
  • update_alert_routeChanges dataUpdate an existing alert route identified by alert route id. Only the fields you pass are changed. API summary: Update an alert route.
  • update_alert_routing_ruleChanges dataUpdate an existing alert routing rule identified by alert routing rule id. API summary: Update an alert routing rule.
  • update_alert_sourceChanges dataUpdate an existing alert source identified by alert source id. API summary: Update an alert source.
  • update_alert_urgencyChanges dataUpdate an existing alert urgency identified by alert urgency id. API summary: Update an alert urgency.
  • update_an_incident_role_taskDeletesUpdate an existing task identified by task id. Destructive action; may require approval. API summary: Update an incident role task.
  • update_an_incident_status_page_eventChanges dataUpdate an existing page identified by page id. API summary: Update an incident status page event.
  • update_an_user_notification_ruleChanges dataUpdate an existing user identified by user id. API summary: Update an user notification rule.
  • update_api_keyChanges dataUpdate an existing api key identified by api key id. API summary: Update an API key.
  • update_authorizationChanges dataUpdate an existing authorization identified by authorization id. API summary: Update an authorization.
  • update_catalogChanges dataUpdate an existing catalog identified by catalog id. API summary: Update a catalog.
  • update_catalog_checklist_templateChanges dataUpdate an existing catalog checklist template identified by catalog checklist template id. API summary: Update a catalog checklist template.
  • update_catalog_entityChanges dataUpdate an existing catalog entity identified by catalog entity id. API summary: Update a Catalog Entity.
  • update_causeChanges dataUpdate an existing cause identified by cause id. API summary: Update a cause.
  • update_custom_formChanges dataUpdate an existing custom form identified by custom form id. API summary: Update a custom form.
  • update_dashboardChanges dataUpdate an existing dashboard identified by dashboard id. API summary: Update a dashboard.
  • update_dashboard_defaultChanges dataUpdate an existing dashboard identified by dashboard id. API summary: Sets dashboard to user default.
  • update_dashboard_panelChanges dataUpdate an existing dashboard panel identified by dashboard panel id. API summary: Update a dashboard panel.
  • update_edge_connectorChanges dataUpdate an existing edge connector identified by edge connector id. Only the fields you pass are changed. API summary: Update edge connector.
  • update_edge_connector_actionChanges dataUpdate an existing action identified by action id. Only the fields you pass are changed. API summary: Update edge connector action.
  • update_endpointDeletesUpdate an existing endpoint identified by endpoint id. Destructive action; may require approval. API summary: Update a webhook endpoint.
  • update_environmentChanges dataUpdate an existing environment identified by environment id. API summary: Update an environment.
  • update_escalation_levelChanges dataUpdate an existing escalation level identified by escalation level id. API summary: Update an escalation level.
  • update_escalation_pathChanges dataUpdate an existing escalation path identified by escalation path id. API summary: Update an escalation path.
  • update_escalation_policyChanges dataUpdate an existing escalation policy identified by escalation policy id. API summary: Update an escalation policy.
  • update_eventChanges dataUpdate an existing event identified by event id. API summary: Update an incident event.
  • update_feedbackChanges dataUpdate an existing feedback identified by feedback id. API summary: Update an incident feedback.
  • update_form_fieldChanges dataUpdate an existing form field identified by form field id. API summary: Update a Form Field.
  • update_form_field_optionChanges dataUpdate an existing form field option identified by form field option id. API summary: Update FormField Options.
  • update_form_field_placementChanges dataUpdate an existing form field placement identified by form field placement id. API summary: Update a Form Field Placement.
  • update_form_field_placement_conditionChanges dataUpdate an existing form field placement condition identified by form field placement condition id. API summary: Update a Form Set Condition.
  • update_form_field_positionChanges dataUpdate an existing form field position identified by form field position id. API summary: Update a FormFieldPosition.
  • update_form_setChanges dataUpdate an existing form set identified by form set id. API summary: Update a Form Set.
  • update_form_set_conditionChanges dataUpdate an existing form set condition identified by form set condition id. API summary: Update a Form Set Condition.
  • update_functionalityChanges dataUpdate an existing functionality identified by functionality id. API summary: Update a functionality.
  • update_groupChanges dataUpdate an existing group identified by group id. Only the fields you pass are changed. API summary: Updates a communications group.
  • update_heartbeatChanges dataUpdate an existing heartbeat identified by heartbeat id. API summary: Update a heartbeat.
  • update_incidentChanges dataUpdate an incident by ID (passed as `page_id`). Pass `data` = {type: "incidents", attributes: {...}} with the fields to change, such as title, summary, severity_id, service_ids or group_ids. Use mitigate_incident or resolve_incident to change its status.
  • update_incident_event_functionalityChanges dataUpdate an existing incident event functionality identified by incident event functionality id. API summary: Update an incident event.
  • update_incident_event_serviceChanges dataUpdate an existing incident event service identified by incident event service id. API summary: Update an incident event.
  • update_incident_form_field_selectionChanges dataUpdate an existing incident form field selection identified by incident form field selection id. API summary: Update an incident form field selection.
  • update_incident_permission_setDeletesUpdate an existing incident permission set identified by incident permission set id. Destructive action; may require approval. API summary: Update an incidentpermissionset.
  • update_incident_permission_set_booleanDeletesUpdate an existing incident permission set boolean identified by incident permission set boolean id. Destructive action; may require approval. API summary: Update an incidentpermissionsetboolean.
  • update_incident_permission_set_resourceDeletesUpdate an existing incident permission set resource identified by incident permission set resource id. Destructive action; may require approval. API summary: Update an incidentpermissionsetresource.
  • update_incident_retrospective_stepChanges dataUpdate an existing incident retrospective step identified by incident retrospective step id. API summary: Update an incident retrospective step.
  • update_incident_roleDeletesUpdate an existing incident role identified by incident role id. Destructive action; may require approval. API summary: Update an incident role.
  • update_incident_sub_statusChanges dataUpdate an existing incident sub status identified by incident sub status id. API summary: Update incidentsubstatus.
  • update_incident_typeChanges dataUpdate an existing incident type identified by incident type id. API summary: Update an incident type.
  • update_live_call_routerChanges dataUpdate an existing live call router identified by live call router id. API summary: Update a Live Call Router.
  • update_on_call_pay_reportMoves moneyUpdate an existing on call pay report identified by on call pay report id. Financial or irreversible action; may require approval. API summary: Update an On-Call Pay Report.
  • update_on_call_roleDeletesUpdate an existing on call role identified by on call role id. Destructive action; may require approval. API summary: Update an On-Call Role.
  • update_on_call_shadowChanges dataUpdate an existing on call shadow identified by on call shadow id. API summary: Update an On Call Shadow configuration.
  • update_override_shiftChanges dataUpdate an existing override shift identified by override shift id. API summary: Update an override shift.
  • update_pageChanges dataUpdate an existing page identified by page id. Only the fields you pass are changed. API summary: Updates a communications template.
  • update_page_in_triagesVisible to othersUpdate an existing in triage identified by incident id. Has effects visible outside this system. API summary: Triage an incident.
  • update_page_restartsVisible to othersUpdate an existing restart identified by incident id. Has effects visible outside this system. API summary: Restart an incident.
  • update_page_unmark_as_duplicatesVisible to othersUpdate an existing unmark as duplicate identified by incident id. Has effects visible outside this system. API summary: Remove duplicate marking from an incident.
  • update_playbookChanges dataUpdate an existing playbook identified by playbook id. API summary: Update a playbook.
  • update_post_mortemChanges dataUpdate an existing post mortem identified by post mortem id. API summary: Update an incident retrospective.
  • update_post_mortem_templateChanges dataUpdate an existing post mortem template identified by post mortem template id. API summary: Update a Retrospective Template.
  • update_private_agentChanges dataUpdate an existing private agent identified by private agent id. Only the fields you pass are changed. API summary: Update private agent metadata.
  • update_productChanges dataUpdate an existing product identified by product id. API summary: Update a workflow action item form field condition.
  • update_propertyChanges dataUpdate an existing property identified by property id. API summary: Update a catalogproperty (alias for field).
  • update_pulseChanges dataUpdate an existing pulse identified by pulse id. API summary: Update a pulse.
  • update_retrospective_configurationChanges dataUpdate an existing retrospective configuration identified by retrospective configuration id. API summary: Update a retrospective configuration.
  • update_retrospective_processChanges dataUpdate an existing retrospective process identified by retrospective process id. API summary: Update a retrospective process.
  • update_retrospective_process_groupChanges dataUpdate an existing retrospective process group identified by retrospective process group id. API summary: Update a Retrospective Process Group.
  • update_retrospective_process_group_stepChanges dataUpdate an existing retrospective process group step identified by retrospective process group step id. API summary: Update RetrospectiveProcessGroup Step.
  • update_retrospective_stepChanges dataUpdate an existing retrospective step identified by retrospective step id. API summary: Update a retrospective step.
  • update_roleDeletesUpdate an existing role identified by role id. Destructive action; may require approval. API summary: Update a role.
  • update_scheduleChanges dataUpdate an existing schedule identified by schedule id. API summary: Update a schedule.
  • update_schedule_rotationChanges dataUpdate an existing schedule rotation identified by schedule rotation id. API summary: Update a schedule rotation.
  • update_schedule_rotation_active_dayChanges dataUpdate an existing schedule rotation active day identified by schedule rotation active day id. API summary: Update a schedule rotation active day.
  • update_secretChanges dataUpdate an existing secret identified by secret id. API summary: Update a secret.
  • update_serviceChanges dataUpdate an existing service identified by service id. API summary: Update a service.
  • update_severityChanges dataUpdate an existing severity identified by severity id. API summary: Update a severity.
  • update_slaChanges dataUpdate an existing sla identified by sla id. API summary: Update an SLA.
  • update_stageChanges dataUpdate an existing stage identified by stage id. Only the fields you pass are changed. API summary: Updates a communications stage.
  • update_sub_statusChanges dataUpdate an existing sub status identified by sub status id. API summary: Update a Sub-Status.
  • update_taskChanges dataUpdate an existing task identified by task id. API summary: Update a workflow task.
  • update_teamChanges dataUpdate an existing team identified by team id. API summary: Update a team.
  • update_typeChanges dataUpdate an existing type identified by type id. Only the fields you pass are changed. API summary: Updates a communications type.
  • update_userChanges dataUpdate an existing user identified by user id. API summary: Update schedule rotation user.
  • update_user_phone_numberChanges dataUpdate an existing user identified by user id. API summary: Update user phone number.
  • update_workflowChanges dataUpdate an existing workflow identified by workflow id. API summary: Update a workflow.
  • update_workflow_form_field_conditionChanges dataUpdate an existing workflow form field condition identified by workflow form field condition id. API summary: Update a workflow form field condition.
  • update_workflow_groupChanges dataUpdate an existing workflow group identified by workflow group id. API summary: Update a workflow group.
  • upload_meeting_recordingChanges dataImport a meeting recording (incident id).

Set up in three steps

  1. 1

    Pick the app

    Create a free HeyMyApps account and choose Rootly from the app list.

  2. 2

    Paste your key

    Paste a Rootly API key. In Rootly open the Organization dropdown > Organization Settings > API Keys and click Generate New API Key. A Global or Team key works best for shared use. A Personal key has your own permissions.

  3. 3

    Add the link to your AI

    You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:

    1. Click your name, then Settings › Connectors › Add custom connector.
    2. Paste your link as the Remote MCP server URL.
    3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Rootly?

The AI can read incidents with their timelines and action items, alerts, who is on call, schedules and shifts, users, services, teams, severities, environments and incident types. It can declare and update incidents, mark them mitigated or resolved, add timeline notes and subscribers, create and update action items, and acknowledge or resolve alerts.

Does the AI see my Rootly API key?

No. Your Rootly API key is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start with lookups only. Declaring an incident can page responders and post to Slack, and resolving an alert can also resolve related incidents, so these can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your HeyMyApps link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

HeyMyApps has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Rootly account.

Which Rootly API key should I use?

Rootly offers Global, Team and Personal API keys. A Global or Team key is best when a connection is shared. A Personal key acts with your own permissions, so the AI can only do what you can do in Rootly.

Let your AI work in Rootly today.

Start free. Your key stays encrypted, and you decide what the AI may do.

Connect Rootly free

HeyMyApps is not affiliated with Rootly. Product names are trademarks of their owners.