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Watch the installation.

Jannik recorded the setup from a new account through to a working connection. Put the sound on. It takes about four minutes. The steps under the film jump to that part.

3:50 · sound on Player not starting? Download the film

If something sticks, write to us.

When a step does not work, or you have an idea for what this should do, send a support request. Say which step you were on, which app, and what you expected to happen. A screenshot helps. A person reads it.

If you are stuck, say so. We will get on with you online and stay until it works.

Jannik HansenFounder, HeyMyApps