Watch the installation.
Jannik recorded the setup from a new account through to a working connection. Put the sound on. It takes about four minutes. The steps under the film jump to that part.
3:50 · sound on Player not starting? Download the film
If something sticks, write to us.
When a step does not work, or you have an idea for what this should do, send a support request. Say which step you were on, which app, and what you expected to happen. A screenshot helps. A person reads it.
If you are stuck, say so. We will get on with you online and stay until it works.
Jannik HansenFounder, HeyMyApps